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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, pool cabanas (surcharge)
Meeting facility
Terrace/patio
Garden
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View in a map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Place, Fort East Martello Museum and Gallery
    ‪18 min walk‬
  • Place, Key West Tropical Forest and Botanical Garden
    ‪19 min walk‬
  • Place, Key West Golf Club
    ‪4 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪18 min walk‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

One King Bed, Non-Smoking, Accessible | Premium bedding, down duvets, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.0 out of 10
Very good
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed, Pool View

Premium bedding, down duvets, in-room safe, desk

Suite, One King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Balcony, Pool View

Room, Balcony, Pool View | Premium bedding, down duvets, in-room safe, desk

Room, Balcony, Pool View

8.8 out of 10
Excellent
(16 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(26 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | Premium bedding, down duvets, in-room safe, desk

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

Premium bedding, down duvets, in-room safe, desk

King with balcony

8.0 out of 10
Very good
(26 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Standard King | Premium bedding, down duvets, in-room safe, desk

Standard King

8.4 out of 10
Very good
(18 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(86 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queens with balcony

Premium bedding, down duvets, in-room safe, desk

Two Queens with balcony

7.0 out of 10
Good
(9 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Two Queen Suite with Pool View and Balcony

  • Sleeps 4

King Room with Pool View and Balcony

  • Sleeps 2

Mobility Hearing Accessible King Room with Tub

  • Sleeps 2

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible King Suite with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Tub and Balcony

  • Sleeps 4

One Bedroom King Suite Parlor Room No Balcony

  • Sleeps 4

Mobility Accessible King Suite with Tub and Balcony

  • Sleeps 4

2 Deluxe Queens

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

1 King Bed Room With A Balcony

  • Sleeps 2

Two Queen Room with Balcony

  • Sleeps 4

Two Queen Room with Pool View and Balcony

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Studio King Suite with Balcony

  • Sleeps 4

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Hilton Garden Inn Key West / The Keys Collection
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, 1,125 reviews
The price is €109
includes taxes & fees
1 Dec - 2 Dec
Hilton Garden Inn Key West / The Keys Collection

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Resort with free airport shuttle, near Smathers Beach
Along with an outdoor pool, this resort has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free airport shuttle and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Key West resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree Resort by Hilton Grand Key - Key West's great location. During your stay, you'll be within walking distance of Fort East Martello Museum and Gallery. Free WiFi in public areas, a free round-trip airport shuttle and a free beach shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy American cuisine and pool views while dining at Palm Haven
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Smathers Beach and 9 minutes from Duval Street
  • Free airport and beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this resort measures 7000 square feet (650 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West. A roundtrip airport shuttle (available on request) and A beach shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Key West resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Haven – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Gumbo Limbo – This poolside cocktail bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 miles
  • Free beach shuttle
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gumbo Limbo
  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 per person
  • Self-parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hardy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property is under construction and wasn’t warned before purchasing. You can’t enjoy the pool cuz of the grinding metal drilling and generator running constantly. Our first room was freshly painted and the fumes were unbearable that I asked to be relocated. The hotel was miserable till 430-5pm so if you expect to relax by the pool or inside your room think about another hotel stay. I will say the staff here was very nice, understanding and helpful and I know the construction is out of their hands. But the website should’ve had an advisory to these issues
Stayed 3 nights in Aug 2025

8/10 Good

Julie

Travelled with family
Ice machine on our floor didn’t work!
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Travelled with family
Liked: Amenities, property conditions & facilities
A nice place .. they need to work a little be more with the customer service .. but in general was good
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Grazyna

Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything was perfect! Liked location for being quiet and the transportation to the city center! Rooms renovated, clean and nice. Pool large for a hotel with plenty of space for lounging. Did not use the restaurant - no comments about this one.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda, louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle. Free shuttle to Duval St every hour. Recently remodeled. Great chocolate chip cookies daily.
Stayed 4 nights in Aug 2025

10/10 Excellent

damaris, ansonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food was good.
Stayed 2 nights in Jul 2025

8/10 Good

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cookies were to die for. Its the small things sometimes!
Stayed 2 nights in Jul 2025

6/10 Okay

Kyron

Travelled with partner
Liked: Staff & service, amenities
Overall stay was cute. Staff was friendly and speedy checkin. Just wish the view was of the pool or something other than the parking lot
Stayed 1 night in Aug 2025

10/10 Excellent

Zareen

Stayed 1 night in Jul 2025

4/10 Poor

George

Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel under construction

Stayed 5 nights in Jul 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some construction happening but it didn't really interfere with our stay. Pool was fantastic
Stayed 1 night in Jul 2025

10/10 Excellent

Bryce

Stayed 1 night in Jul 2025

10/10 Excellent

Milind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 1 night in Jul 2025

10/10 Excellent

Lydia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey C, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Yu-ling

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found 2 bottles in the room.
Stayed 5 nights in Jul 2025

4/10 Poor

SYED

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is not worth $261 per night. The rooms were just ordinary, the telephone in my room was not working and they couldn’t fix it. There was no option on the TV to connect my Netflix. However the hotel staff was very helpful and friendly. Definitely they should take out the resort from the name. This definitely not a resort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The facility is in the process of being upgraded so the room we stayed in was already redone and very comfortable for a family of 4. However the bathroom tub was ok as it had paint marks and was a bit clogged. The staff came immediately to handle the bathroom.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Renovations-Not Idea Vacation

Would have been nice to know they were doing renovations. We were on the 3rd floor and the rooms below us were being renovated (along with the rest of the property). Had to endure banging so loud that it sounded like they were in our rooms! Pool bar was closed, it too was under construction and had to walk around the mess just to get to the pool. Staff was super nice and you could tell they were frustrated as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian Robert

Stayed 7 nights in Jul 2025

10/10 Excellent

damaris, ansonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool was great
Stayed 1 night in Jul 2025