6/10 OK
Jorge
1.3.2026
Hyvää: Siisteys
The front desk seemed just OK. The room had several problems:
1) The caulk was worn in the shower and water would flood the bathroom and adjacent closet. Noatter how carefully you showered.
2) The TV volume would not go down beyond level 10. It was never fixed, although they tries several times.
3) Bathroom faucet dripped.
4) Difficult to get the room serviced.
5) One elevator of two, by the lobby never worked.
Main elevator to pool or beach, worked sporadically and was used quite a bit by housekeeping. So we had to climb stairs to the 4th floor.
6) Was woken up on Sunday at 7:30 AM by incredibly loud powerwashing of the garage.
Overall, maintenance was not good at The Reach.
The beach attendants and the server on the beach were AWESOME!
A little pet peeve, but sand carving by beach was done for a company that was having a convention there. The Hilton property next door had both a sand sculpture for the guests and a sponsored one for a company. At $1200/ night I think we could rate a sand carving!
Went to the Hilton sister property next door, because they had more activities and entertainment.
But the beach at the Reach was much better than the sister property.
Jorge
Yöpyi 6 yötä helmikuussa 2026
