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Khiva Residence Hotel

Property class: 4

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Photo gallery for Khiva Residence Hotel

A spacious lobby with marble flooring, ornate furniture, and a central fountain.
A pool area with a central fountain, surrounded by a building with arched windows and a dome.
A spacious dining area with a long table, multiple chairs, and a ceiling with a starry night projection.
A spacious lobby with a high ceiling, marble flooring, and a central chandelier.
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Nadjmiddin Kubro 1, Khiva, Xorazm Region, 220900
  • Place, Dishon-Qala
    ‪3 min walk‬
  • Place, Kuhna Ark
    ‪7 min walk‬
  • Place, Kalta Minor Minaret
    ‪9 min walk‬
  • Airport, Urgench (UGC-Urgench Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Double Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a TV on the wall.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Basic Triple Room

A hotel room with two beds, a desk with a bowl of fruit, a lamp, and a vase on a shelf.

Basic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Khiva Residence Hotel

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning.
Khiva Residence Hotel offers 66 air-conditioned accommodations with all-in-one washer/dryers and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and computer monitors, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include free newspapers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Khiva Residence Hotel, you're just a quick walk from Nurullaboy Palace. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of Nurullaboy Palace and Dishon-Qala
Khiva Residence Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Khiva Residence Hotel also features tour/ticket assistance, a garden, and concierge services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Khiva hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Khiva Residence Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • All-in-one washing machine/dryer
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washing machine/dryer
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between noon and 6:00 PM

Check-out

Check-out before 2:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Khiva Residence Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.14 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50 per cent of room rate for check-in between noon and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number UZ.SMT.02.0003.017710
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
  • The seasonal pool will open in April and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Khiva Residence
Reikartz Khiva Residence
Khiva Residence Hotel Hotel
Khiva Residence Hotel Khiva
Khiva Residence Hotel Hotel Khiva

Khiva Residence Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, really good options and very fresh!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place!!!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good modern hotel

The hotel seemed to be brand new and was not busy - maybe because it had recently opened. Therefore inside everything was very new and in excellent condition. No complaints about the hotel - it is in a convenient location less than 10mins walk from the old city gateway; the staff were friendly; and the room was clean and comfortable
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Dmitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very positive experience with the hotel. I got what I was expecting for the money I paid. Clean room, friendly staff, good breakfast, excellent location. But surprisingly there was a kind of problem during check-in. They couldn't find my reservation made through Expedia in their system.So I needed to show my reservation in the app to get checked in. Also the transfer from/to Urgench airport is not free as it was promised when booking and costs around 15 $/€ But this is a reasonable price and all the transfers worked well for me.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Jaeyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치 관련해서 키바 성 안에 있는 호텔이 더 나을까 고민했었지민 이곳 시설이 좋아서 여기로 선택했고 후회하지 않았습니다
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable et le personnel est accueillant et bienveillant
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class service

Thank you to the wonderful staff in taking good care of me.. very friendly and courteous
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

yukiyoshi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
スタッフの方々はあまりホスピタリティーという言葉を知らないようですね。あまり感じ良くなかったです。部屋の清掃も夕方以降だったりでタオルだけ変えてくださいと伝えたのですが、ついに来なかったです(苦笑)。 最大の問題点はVISAカードが使えないこと。このホテルを利用する場合は必ずカードで前払いにした方が良いですよ。私の場合、チェックアウト時にVISAで清算しようとしたのですが「カードはつかえない」と言われ一瞬真っ青に。リュックにあったドル紙幣をかき集めて何とか支払いを済ますことができました。ウズベキスタンに行く時は2、30万円分くらいのキャッシュを用意したほうが良いですよ。ATMでもカードが使えず大苦戦しました。
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très bien situé

Nous avons passé un très bon séjour dans cet hôtel. La chambre était simple, mais propre. Le petit déjeuner était bon. Les réceptionnistes étaient très accueillants. L'hôtel est extrêmement bien situé, à 10 minutes à pieds de la porte ouest de la vieille ville. En avril, la piscine était fermée.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

ByungWoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
히바에서 가장현대적인 서비스가 가능한 호텔 청결하고 직원들은 매우 친절하며 구조가 잘 갖춰져있습니다
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Tadhg

Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Ralph

Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Luca

Disliked: Cleanliness
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Douglas

Disliked: Staff & service
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

SAYO

Stayed 2 nights in May 2025
Verified review

8/10 Good

SOORYUN

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Anaïs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025
Verified review

6/10 Okay

EMMANOUIL

Stayed 2 nights in Jan 2024