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The Heritage Grand Khon Kaen Hotel

4.5 star property

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Photo gallery for The Heritage Grand Khon Kaen Hotel

Outdoor pool
Spa
Lobby sitting area
1 bedroom, premium bedding, minibar, in-room safe
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
9/9 Prachasumran Road, Nai Muang, Muang, Khon Kaen, Khon Kaen, 40000

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

The Heritage Grand Khon Kaen Hotel

8 restaurants, a full-service spa and a fitness centre are available at this smoke-free hotel. Free wired Internet in public areas and free valet parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Heritage Grand Khon Kaen Hotel offers 293 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Heritage Grand Khon Kaen Hotel. Free valet parking, free wired Internet and 8 restaurants are available.
  • Free wired Internet
  • Free valet parking
  • Drinking and dining options include 8 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
The Heritage Grand Khon Kaen Hotel offers its guests a full-service spa and a fitness centre. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15113 square feet (1404 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury The Heritage Grand Khon Kaen Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
The Heritage Grand Khon Kaen Hotel has 8 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: THB 500 for adults and THB 250 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15,113 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (208 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Grand Khon Kaen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 900.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately THB 500 for adults and from THB 250 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number มี
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Khon Kaen Orchid
Khon Kaen Pullman
Khon Kaen Raja Orchid
Pullman Khon Kaen
Pullman Khon Kaen Raja Orchid
Pullman Orchid Raja Khon Kaen
Pullman Raja Orchid
Pullman Raja Orchid Hotel
Pullman Raja Orchid Hotel Khon Kaen
Pullman Raja Orchid Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
Sofitel Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel
Khon Kaen Sofitel
Pullman Khon Kaen Raja Orchid Hotel
Pullman Khon Kaen Raja Orchid Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen

The Heritage Grand Khon Kaen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 464 out of 854 reviews
Rating 8 - Good. 270 out of 854 reviews
Rating 6 - Okay. 84 out of 854 reviews
Rating 4 - Poor. 29 out of 854 reviews
Rating 2 - Terrible. 7 out of 854 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was okay. It’s being renovated so it was hard to get a feel what the property is really like. The rooms were clean but dark, even with all lights on. Carpet and furniture was well worn. 2 hours after breakfast we were both sick and needed to stay with a close distance to toilet. I can’t say with 100% certainty the illness was caused by breakfast but the timing and symptoms were consistent with food poisoning. It was the soup!
Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and convenient walking distance.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2025

8/10 Good

Raywadee

Stayed 1 night in Nov 2025

8/10 Good

Tim

Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Richard EDWARD

Stayed 6 nights in Nov 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities
Nice hotel, excellent room size and comfort. Great staff. Nice coffee shop in the lobby. Rest spoiled by having to change rooms at 3am due to all the room lights uncontrollably turning themselves on and off randomly.
Stayed 1 night in Nov 2025

8/10 Good

SAMUEL, Anchorage

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying there for over 15 years and today there breakfast pancakes French past cold bacon could not eat . Very bad today
Stayed 2 nights in Nov 2025

10/10 Excellent

christopher Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice clean and friendly hotel I will come back and stay again
Stayed 8 nights in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent service

excellent service, old hotel but well maintained. good value for money
Stayed 5 nights in Oct 2025

10/10 Excellent

ian, nanaimo

Stayed 2 nights in Oct 2025

6/10 Okay

Ramon, Daly City

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property needs to be renovated.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel, but in process of being updated. Staff are awesome.
Stayed 22 nights in Aug 2025

10/10 Excellent

James A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often because it checks all the boxes.
Stayed 1 night in Aug 2025

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an enjoyable stay. Only thing requiring attention was the shower which had poor water flow and hot water kept cutting out.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Khon Kaen.

Great room. Bathroom is very nice. Bed was nice. Quiet. Best hotel in Khon Kaen.
Stayed 1 night in Aug 2025

10/10 Excellent

Kassia

Stayed 2 nights in Aug 2025

10/10 Excellent

Stacy, Rapid City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast each morning with numerous local and international options. After reading a review regarding the breakfast, I was surprised how good it was. The reviewer was either drunk or never stayed here.
Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It needs refurbishment
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, room comfort
nice place a but dates but nice!!
Stayed 3 nights in Jun 2025

10/10 Excellent

SweeHuat, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John, Thatcham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khon Kaen city centre location with everything you need shopping/dining/nights out/massage/etc. within walking distance. Only 20 mins drive/taxi from Khon Kaen airport.
Stayed 1 night in Mar 2025

6/10 Okay

Napa

Travelled with family
Liked: Staff & service, room comfort
แผนกต้อนรับดูแลลูกค้าดีมาก.. แต่ก็มีบางแผนกที่ไม่ค่อยโอเค อาหารช้ามาก เครื่องดื่มช้ามาก..
Stayed 3 nights in Apr 2025

8/10 Good

Czeslawa

Stayed 1 night in Apr 2025