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DoubleTree by Hilton Kitchener

4.0 star property

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Photo gallery for DoubleTree by Hilton Kitchener

Lobby
Indoor pool, pool loungers
Front of property – evening/night
Dining
Pillow-top beds, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

View in a map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Chicopee Ski and Summer Resort
    ‪11 min walk‬
  • Kitchener Memorial Auditorium Complex
    ‪4 min drive‬
  • Bingemans
    ‪9 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

42-inch TV with satellite channels, iPod dock, pay films

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Combined shower/bathtub, hydromassage showerhead, free toiletries

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

42-inch TV with satellite channels, iPod dock, pay films

Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Home2 Suites By Hilton Kitchener

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 192 reviews
The price is €112
includes taxes & fees
2 Sept - 3 Sept
Home2 Suites By Hilton Kitchener

About this property

DoubleTree by Hilton Kitchener

Art Deco hotel with 24-hour front desk and coffee shop/cafe
Along with an indoor pool, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a microwave in a common area.
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with iPod docking stations and a safe. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Kitchener. During your stay, you'll be within walking distance of Fairview Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include 10 meeting rooms, a conference centre and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from University of Waterloo and 13 minutes from St Jacobs Farmers Market
  • Dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Kitchener. Free self parking is available.

This 4-star Kitchener hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Arbor Kitchen – On-site bar.
Starbucks – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, Hindi, Japanese, Polish, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arbor Kitchen
  • Starbucks

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet (varies based on length of stay), plus a deposit of CAD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 23 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 18.95 for adults and from CAD 11.95 for children
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

DoubleTree by Hilton Kitchener Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 272 out of 514 reviews
Rating 8 - Good. 144 out of 514 reviews
Rating 6 - Okay. 42 out of 514 reviews
Rating 4 - Poor. 26 out of 514 reviews
Rating 2 - Terrible. 30 out of 514 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience, friendly
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
The cups in our room had something white and sticky in them. Otherwise, staff was friendly, cookies were delicious.
Stayed 1 night in May 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Louis

Stayed 2 nights in May 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with everything you needed. Rooms were comfy, quiet and dark for sleeping
Stayed 1 night in May 2025

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel and staff were very friendly highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, spacious and quiet! The property lay was confusing and in room phones did not work. Staff were friendly, polite and helpful. Definitely would stay at this location again.
Stayed 2 nights in May 2025

8/10 Good

Derick

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Pablo, Kitchener

Liked: Cleanliness
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Nice room Quiet at night
Stayed 1 night in Apr 2025

10/10 Excellent

Ramesh

Stayed 3 nights in Apr 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed in our stay at DoubleTree Kitchener. The room wasn’t clean—stains on the sheets, hair in the shower. Noisiness made for a bad night sleep as well. Random beeping in the hall all night, doors slamming. Loud laughter and talking from other rooms well into the night. Beds were very uncomfortable as well. For the price we paid per night, I’ve been more impressed with places we’ve paid half for.
Stayed 1 night in Apr 2025

4/10 Poor

Jenny

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The paint was peeling in our bathroom on every wall and the bathtub was dingy. Starbucks and breakfast should be open sooner. Starbucks machine was broken in the lobby and the elevator was getting maintenance on a Friday night when it was busy. Pool bathroom could use a clean. Waitstaff in restaurant was nice .
Stayed 1 night in Apr 2025

8/10 Good

Laura

Stayed 2 nights in Apr 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wilson

Stayed 1 night in Apr 2025

10/10 Excellent

Rosita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Stayed 1 night in Apr 2025

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We loved everything about the hotel It was very clean and super comfortable
Stayed 2 nights in Apr 2025

4/10 Poor

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our room had a broken bed, broken towel rack and seemed quite dirty with hair all around the bathroom. It also looked like there were smudges of dirt/ grime on the bedside table etc.
Stayed 1 night in Apr 2025

8/10 Good

Karissa

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Amenities
Privacy
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025