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Four Points by Sheraton Cambridge Kitchener, Ontario

3.0 star property

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Photo gallery for Four Points by Sheraton Cambridge Kitchener, Ontario

Exterior
Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
210 Preston Parkway, Cambridge, ON, N3H5N1
  • Airborne Trampoline
    ‪2 min drive‬
  • Cambridge Butterfly Conservatory
    ‪7 min drive‬
  • Kitchener Memorial Auditorium Complex
    ‪8 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪58 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 3
  • 1 King Bed

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Lobby

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  • Hot tub
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4.0 out of 5, Very good, 1,009 reviews
The price is €91
includes taxes & fees
7 Sept - 8 Sept
Best Western Plus Cambridge Hotel

About this property

Four Points by Sheraton Cambridge Kitchener, Ontario

Hotel in Cambridge with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. Housekeeping is available on request.
Four Points by Sheraton Cambridge Kitchener, Ontario offers 124 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets. Flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Cambridge Kitchener, Ontario. During your stay, you'll be within walking distance of Riverside Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 14 minutes on foot from Riverside Park and a 2-minute drive from Conestoga College
Four Points by Sheraton Cambridge Kitchener, Ontario offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1450 square feet (135 square metres) and includes conference space. The business-friendly Four Points by Sheraton Cambridge Kitchener, Ontario also features gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Cambridge hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Preston Bar and Lounge – This bar serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 19.95 for adults and CAD 13.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Preston Bar and Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 1,450 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 4 November 2024 to 29 August 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 19.95 for adults and from CAD 13.95 for children
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Cambridge Ontario
Four Points Sheraton Cambridge Kitchener Ontario
Four Points Sheraton Cambridge Ontario
Four Points Sheraton Kitchener
Four Points Sheraton Kitchener Hotel
Four Points Sheraton Kitchener Hotel Cambridge Ontario
Sheraton Cambridge Ontario
Four Points Sheraton Cambridge Kitchener Ontario Hotel
Four Points Sheraton Kitchener Ontario Hotel
Four Points Sheraton Kitchener Ontario
Four Points By Sheraton Cambridge / Kitchener Hotel Cambridge
Four Points By Sheraton Cambridge Kitchener
4 Points By Sheraton Cambridge / Kitchener
Four Points by Sheraton Cambridge Kitchener Ontario
Four Points Sheraton Kitchene
Four Points by Sheraton Cambridge Kitchener Ontario
Four Points by Sheraton Cambridge Kitchener, Ontario Hotel
Four Points by Sheraton Cambridge Kitchener, Ontario Cambridge

Four Points by Sheraton Cambridge Kitchener, Ontario Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 347 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Larry

Liked: Staff & service
A lot of the amenities were missing.
Stayed 2 nights in May 2025

6/10 Okay

Nerbel

Stayed 7 nights in May 2025

2/10 Terrible

Becky Jo

Liked: Cleanliness
Disliked: Staff & service
Front desk lady was rude and not friendly
Stayed 1 night in May 2025

4/10 Poor

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
For the cost of the hotel the TV didn’t work. The bed was extremely uncomfortable. I wouldn’t recommend this hotel for the price point
Stayed 1 night in May 2025

2/10 Terrible

Nikolas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is NOT as advertised. Poorly maintained. Elevators are broken, facilities are dirty and disheveled and the rooms are unkempt and also poorly maintained. Absolutely not worth the money, spend it elsewhere.
Stayed 1 night in May 2025

10/10 Excellent

Breanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Four Points, and I returned because my first experience was so positive. At check-in, I was offered the chance to stay in one of their newly renovated rooms, which I gladly accepted. While I’ve stayed in their older rooms before and never had an issue with the design or comfort, the updated rooms are a clear upgrade. Even though there are newer hotels in the area, I chose to come back here because both the older and newer rooms feel clean, comfortable, and not at all dated. The renovated rooms have a more modern look, a larger TV, and an overall refreshed feel. I’ve found all the rooms to be spacious, which is a big plus. A handwritten welcome note and chocolates were waiting for me in the room—thoughtful touches that really made the stay feel special. I also tried the hotel restaurant this time. I ordered a to-go meal and would rate it a 7/10. The chicken in my sandwich was a bit dry, but the convenience was great, and I’d definitely give it another try on my next visit. Overall, I would absolutely recommend this hotel. The service, comfort, and thoughtful details continue to impress me, and I’ll certainly be back again.
Stayed 2 nights in Apr 2025

8/10 Good

Alexandre

Stayed 1 night in Mar 2025

4/10 Poor

Sasha

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The location was convenient. The room was super dated and smelled really musty. Not worth the money.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Nevena

Stayed 1 night in Apr 2025

10/10 Excellent

Spyros

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Hyacinth

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quite. Customer service could've been better. Coffee was awful.
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia booking was terrible. I picked this location because the Expedia Deal said breakfast was included, however it didn’t come through on the reservation. I stayed 10 minutes further away from my destination to get the “breakfast” included deal. Lucky for me the front desk lady took the time to check out the Expedia site and saw that it said breakfast, so she gave me and my son the voucher.
Stayed 1 night in Mar 2025

4/10 Poor

Anand

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Lauren, Cambridge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms definitely are needing an update and total renovation. lots of mold in the bathroom, peeling paint, shower caulking is disgusting. Shower has no faucet allowing gradual warming of water to turn the shower on once in. This causing you to reach into the shower stall to turn it on where you get blasted with cold water from the shower head. Not ideal…I really hope they put some sort of moisture extraction in the bathrooms as there is zero air movement.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jo-Ann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple weddings booked and only one elevator was in service all weekend. Rates were expensive for the quality of this hotel. Checking in the front desk was unfriendly. Will never go back.
Stayed 1 night in Sep 2024

8/10 Good

Brenden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel, and a great place. Just becoming more and more expensive as the years pass, last year it was 150-170 a night for a two bed. Now it’s 225 for a 1 bed
Stayed 1 night in Jan 2025

8/10 Good

Mike

Stayed 1 night in Dec 2024

4/10 Poor

Christina

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointed for price paid, pretty bland looking hotel. Felt like I was staying at a Travelodge. Unfortunately will not be staying at four points ever again, will book Holiday Inn next time.
Stayed 1 night in Nov 2024

2/10 Terrible

Manpreet

Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Cleanliness
Good sleep when you walk in
Stayed 1 night in Dec 2024