Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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Full-sized fridge, microwave, oven, stovetop
Exterior
Terrace/patio
37-inch LCD TV with cable channels, TV, MP3 dock
37-inch LCD TV with cable channels, TV, MP3 dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

View in a map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(8 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 3

Two-Bedroom Suite - Non-Smoking

  • Sleeps 7

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 5

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 5

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Similar properties

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, near University of Waterloo
This smoke-free hotel features an indoor pool, a fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Waterloo/St. Jacobs gets good marks from our customers. During your stay, you're just a quick walk from St. Jacobs Country Playhouse. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • Steps from St. Jacobs Country Playhouse and 3 minutes on foot from St. Jacobs Outlets
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 84 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at this hotel and it is consistently top notch. Clean, comfortable, great breakfast, friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The second day at our stay the breakfast food was ice cold,eggs,potatoes. The food needs to have warmers placed under them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, amenities
Clean and beautiful rooms. Staff is very friendly and polite. There are a few items that could be improved. First is the pool, while the pool room was warm the pool itself is not heated and very cold compared to the room temp. This made for a bit of an uncomfortable swim. The only other issue was at check in called to see if they had an early check in available and they told us they would call us when the room was available and we did not get a call, checked in at normal time without issue.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in had a long line at 3:30 pm. There was only one person at desk who did a fantastic job of getting people through. They should have had more people to assist her
Stayed 1 night in Aug 2025

6/10 Okay

Michele

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good,very well, like
Stayed 1 night in Aug 2025

10/10 Excellent

Félix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you
Stayed 4 nights in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for a Visit to St.Jacobs

It was our first time staying at the Homewood Suites by Hilton Waterloo/St.Jacobs with our family. We had the Studio Suite with 1 King Bed. We came to check out the market and enjoy some sights around the town. Our check in was easy enough, Carl was very kind and efficient. The room studio suite was clean and very spacious only negative is that the room was too cool for our liking, but we adjusted the temperature and it was fine. There was a pool and fitness area, but we did not have enough time to enjoy it this time around. There was free wifi available and if there are any issues connecting - just ask at the front desk and they will give you a promotional code. The breakfast room was quite spacious compared to other hotels and breakfast was served from 6:30 am to 9:30 am. Again, only negative is that the room was a bit cool in temperature for us (bring a light sweater). We found that by 7:30 a.m. it was the busy time. The breakfast offering was more generous than most hotels that serve only continental breakfast. The had a good sampling of breakfast foods for all tastes from scrambled eggs, breakfast sausage, toast, bagels, muffins, oatmeal, make your own waffles, yogurt, chia pudding, fresh fruit (apples, bananas, oranges) coffee, tea, water, cranberry and orange juices. Another small inconvenience is the parking - there are not many parking spots in the front of the hotel, but more along the side and back. It is free parking. Overall, a nice hotel and experience for us.
Stayed 1 night in Aug 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Tanya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only issue was allergies. Probably cause the room had dog or cat hair from last stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Liked: Cleanliness, property conditions & facilities, room comfort

Clean Good location free breakfast

Nice hotel. We have stayed here several times and it has always been pleasant. This stay, I found the bed to be a little too soft for me bit my husband loved it! Nice to have the free breakfast in the morning. We also like the convenience to the Market.
Stayed 1 night in Aug 2025

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth, Scarborough

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came up for the highland games in furgas. Stayed 2 nights with our Frenchie. Really nice and clean. Even made some new friends in the smokers gazebo from our area. Would definitely stay again, One thing would be the pool, it's chilly
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay to access Farmers Market

Very nice property, well appointed rooms. Appreciated the patio space to relax. Only complaint would be the finicky internet connection. Signal is good but had to take my tablet to the desk to get help navigating the Hilton sign in. Had same issue in previous stay (with an older tablet)
Stayed 1 night in Aug 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Leonora

Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Stayed 1 night in Aug 2025

8/10 Good

carolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager's reception was exceptional. The hotel was conveniently located near the market and playhouse.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pierre

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Karen

Stayed 1 night in Aug 2025