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Levi Suites Levi Gold

4.0 star property

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Photo gallery for Levi Suites Levi Gold

Studio C35 - Mountain view, Sauna | Terrace/patio
Premium 3-bedroom apartment A8 - with Sauna, Mountain View | Bathroom | Hair dryer, bidet, towels, soap
Studio C36, mountain view, sauna | Private kitchen | Fridge, microwave, oven, stovetop
Front of property
Premium Studio C34 - mountain view, sauna | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
Torikuja 3, Kittila, 99130
  • Place, Levi Ski Resort
    ‪1 min walk‬
  • Place, Levi Tourist Office
    ‪1 min walk‬
  • Place, Levi Express Cabin Lift
    ‪1 min walk‬
  • Airport, Kittila (KTT)
    ‪14 min drive‬

Room options

View all photos for Premium Studio A4 with sauna, Mountain view

Premium Studio A4 with sauna, Mountain view | Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio A4 with sauna, Mountain view

  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio B15 with sauna

Superior Studio B15 with sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Studio B15 with sauna

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1-bedroom apartment B20 with Sauna

1-bedroom apartment B20 with Sauna | Desk, laptop workspace, iron/ironing board, free WiFi

1-bedroom apartment B20 with Sauna

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium 3-bedroom apartment A8 - with Sauna, Mountain View

Flat-screen TV, heated floors

Premium 3-bedroom apartment A8 - with Sauna, Mountain View

  • Resort view
  • 76 sq m
  • 3 bedrooms
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

View all photos for 3-bedroom apartment A1 - with Sauna, Mountain View

3-bedroom apartment A1 - with Sauna, Mountain View | Desk, laptop workspace, iron/ironing board, free WiFi

3-bedroom apartment A1 - with Sauna, Mountain View

  • Resort view
  • 76 sq m
  • 3 bedrooms
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

View all photos for 1-bedroom apartment B16 with Sauna

1-bedroom apartment B16 with Sauna | Living area | Flat-screen TV, heated floors

1-bedroom apartment B16 with Sauna

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1-bedroom apartment B17 with Balcony, Sauna

1-bedroom apartment B17 with Balcony, Sauna | Living area | Flat-screen TV, heated floors

1-bedroom apartment B17 with Balcony, Sauna

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio C35 - Mountain view, Sauna

Studio C35 - Mountain view, Sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Studio C35 - Mountain view, Sauna

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio C25, above bowling alley

Studio C25, above bowling alley | Private kitchen | Fridge, microwave, oven, stovetop

Studio C25, above bowling alley

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio C26, above bowling alley

Studio C26, above bowling alley | Private kitchen | Fridge, microwave, oven, stovetop

Studio C26, above bowling alley

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Studio A5 - Mountain view, Sauna

Premium Studio A5 - Mountain view, Sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio A5 - Mountain view, Sauna

  • Resort view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Studio A11 - Mountain view, Sauna

Premium Studio A11 - Mountain view, Sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio A11 - Mountain view, Sauna

  • Resort view
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Studio A12 - street view, sauna

Premium Studio A12 - street view, sauna | Private kitchen | Fridge, microwave, oven, stovetop

Premium Studio A12 - street view, sauna

  • Resort view
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Studio A2 - mountain view, sauna

Premium Studio A2 - mountain view, sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio A2 - mountain view, sauna

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio B18 - street view, sauna

Premium Studio B18 - street view, sauna | Living area | Flat-screen TV, heated floors

Premium Studio B18 - street view, sauna

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio B22 - street view, sauna

Premium Studio B22 - street view, sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio B22 - street view, sauna

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio C23, above bowling alley

Studio C23, above bowling alley | Desk, laptop workspace, iron/ironing board, free WiFi

Studio C23, above bowling alley

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio C27, above bowling alley

Studio C27, above bowling alley | Private kitchen | Fridge, microwave, oven, stovetop

Studio C27, above bowling alley

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio C28 - mountain view, sauna

Superior Studio C28 - mountain view, sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Studio C28 - mountain view, sauna

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio C34 - mountain view, sauna

Premium Studio C34 - mountain view, sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio C34 - mountain view, sauna

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio C31 - mountain view, sauna

Superior Studio C31 - mountain view, sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Studio C31 - mountain view, sauna

  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio C36, mountain view, sauna

Studio C36, mountain view, sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Studio C36, mountain view, sauna

  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio A9, mountain view, sauna

Premium Studio A9, mountain view, sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio A9, mountain view, sauna

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio C29, mountain view, sauna

Superior Studio C29, mountain view, sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Studio C29, mountain view, sauna

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio C32 with sauna

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio C32 with sauna

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio B19 with sauna

Superior Studio B19 with sauna | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Studio B19 with sauna

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Levi Suites Levi Gold

With direct access to the slopes, Levi Suites Levi Gold makes guests feel at home with amenities such as a sauna, ski storage and complimentary wireless Internet access. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a fridge and a microwave. Limited housekeeping is available.
Levi Suites Levi Gold offers 31 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Accommodation at this 4-star apartment has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a limited basis.

Recreational amenities at the apartment include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Levi Suites Levi Gold, you're just a quick walk from Market Square, Levi. You'll find features such as free WiFi in public areas and self-parking (surcharge). Built in 2008, this upmarket apartment building has 31 apartments over 3 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Self-parking available for a fee
  • Services include luggage storage
  • On-site recreation includes a sauna and ski-in/ski-out access
  • Steps from Levi Ski Resort and Levi Tourist Office
Levi Suites Levi Gold offers its guests ski-in/ski-out access and a sauna. Public spaces have free WiFi. Levi Suites Levi Gold also features ski storage and a front desk safe. For a fee, parking is available.

This 4-star Kittila apartment is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding nearby

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site self parking

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • Flat-screen TV with digital channels

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe at front desk

Things to do

  • Ski storage
  • Ski-in/ski-out access
  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 3 buildings
  • 3 floors
  • 31 units
  • Access via exterior corridors
  • Built in 2008

Policies

Check-in

Check-in start time: 5 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [Mariankuja 6, 99130 Levi]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. Guests arriving after hours will need to go to the following location to check in: Mariankuja 6, 99130 Levi
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Levi Suites Levi Gold Apartment Kittila
Levi Suites Levi Gold Apartment
Levi Suites Levi Gold Kittila
Levi Suites Levi Gold Kittila
Levi Suites Levi Gold Apartment
Levi Suites Levi Gold Apartment Kittila

Levi Suites Levi Gold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 184 reviews
Rating 8 - Good. 74 out of 184 reviews
Rating 6 - Okay. 8 out of 184 reviews
Rating 4 - Poor. 3 out of 184 reviews
Rating 2 - Terrible. 1 out of 184 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, communication
Love the Levi Gold Suites. Place was spotless and clean. The best possible location with regards to access to the lift and surrounding restaurants and bars. Very friendly and helpful front desk staff.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The accommodation was in an excellent location and was clean, as expected.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accommodation was spotless - 5 minute walk to grocery store and restaurants right outside
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sanna

Liked: Cleanliness, room comfort, communication
Amazing stay, super friendly staff, the apartment was clean and the location is amazing! Will definitely be back!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Steffny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff. Beautiful room with a view of the ski slope. Very comfortable! We absolutely loved everything about our stay.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

L

Liked: Check-in, communication, listing accuracy
Great location, comfy beds, lovely helpful staff. (Whilst the apartment was clean - none of the crockery was. We had to wash all the dirty plates, cups and glasses when we arrived which was a bit frustrating as it didnt all fit in the dishwasher.) Lots of storage, great space for a family for a week! This was our second stay, and we would book again.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view of the ski slopes from our room (A2), we could lie on the bed and watch the skiers! The apartment was perfect for our needs, it was really clean, it had good kitchen facilities, a sofa, a sauna, and it was really warm. The girls at reception were very helpful too.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay, very clean apartment, good facilities. comments on bowling alley noise from previous reviews surprising. Very little noise, did not disrurb us at all. Reception staff very helpful. Over all wonderful stay right in centre of resort, very close to ski lift.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Perfect location. Having a sauna in the bathroom was a nice touch. Only down side is the flat is a little cramped with the sofa bed in use as well.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jessica

Liked: Amenities, property conditions & facilities, communication
.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Juha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location fantastic, reception as well.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, room comfort, communication
Beautiful apartment, excellent location!
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Reece

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great apartment, it felt like a tiny home which had everything you needed!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities, communication
My only complaint is that the TV Channels for kids were not available.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Amr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Coop place with great ski resort view
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great set up in the property with plenty of space. Lovely sauna too. Great view of the slopes of zero point.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Wiktoria

Liked: Cleanliness, room comfort, communication

Lovely apartment

Lovely apartment, had a great stay! Only thing to mention the beds are two single beds and move around a lot but apart from that everything else was great! It is also in an ideal location close to the slopes and everything within the Levi Ski resort.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

hong

Liked: Cleanliness, property conditions & facilities, communication
All in all a good place to stay if you’re visiting Levi, just don’t forget to bring your keys out of the house, if not after hours you might not be able to find anyone to open the door for you.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was amazing. So clean on entry and everything you could possibly need is in the apartment. For the price we paid we couldn’t have asked for anything else. They even had toboggans in the hallway for you to use and return! Only slight issue is that you can hear every movement from other people outside in the morning but wasn’t an issue for us because we were so tired from the day!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
🙏
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, room comfort, communication

Amazing family property

I stayed here for 4 days with my wife and 2 children. It is absolutely spotless, a great location, has a big tv with all the modern streaming services so we could log into our usual channels. My wife hasnt stopped talking about the dryer which is essential if you are here to dry off your clothes. Fantastic location. There isn't a huge amount of space to store your clothes / suitcase but this is a minor quibble. The property more than exceeded our expectations 10/10
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, everything you need for a ski holiday. Kitchen perfect , bring your own teabags and sugar then you only need grab some milk, washing machine to wash your own towels and large drying cupboard (bring a couple of washing tablets no hardship) Sauna in bathroom perfect for aching legs after skiing , english tv , only downside was the noise from the bowling until midnight and the uncomfortable beds but i find that in every ski resort the beds are always the same.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location in the city centre of Levi. You have everything at your doostep, slopes, cross-country tracks, restaurants, shops and bus stops. The appartment is well equiped with a nice modern kitchen. The bathroom has a private sauna which we've really enjoyed after days of winter activities. The staff at the reception was very helpful and shared with our tips for our stay in Levi including where we can go look for northern lights. Some of the furniture was a little old and the bed could be more comfortable but overall is great value for money. I would book again if visiting Levi.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very convenient right by the slopes and tracks. Restaurants and shops are right outside your door too. The apartment is very adequate, some wear and tear, sauna is a nice plus. I was in B apartments and you do hear the noise from the bowling alley a fair amount! At the moment, because of corona restrictions, they shut at 10pm but if it was open normally I might not stay here. Otherwise I had an enjoyable stay!
Stayed 4 nights in Feb 2021
Verified

6/10 Okay

Maninder

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nice location with friendly staff

The hotel staff was friendly and accommodated us for early check in. We requested for around 12 pm check in but got checked in around 2:30 pm which we believe was fair enough considering the situation. We stayed there for two days (7th, 8th Dec,2017) and it was nice and comfortable. We planned to leave early at 6 am and we checked from the reception about the process and they told us to drop of the key cards and garage opener in the drop box. Unfortunately the only one lift they have at hotel stopped working in the evening. In the morning around 6am when we walk down the stairs with our luggage from the 3rd floor we landed outside at the rear of the hotel. Luckily I was with my young sons and they managed to carry the suitcases in the snow to the front of the hotel. The front door was also locked and didn't open from inside either after my wife tried it from inside. I had to walk down the garage ramp to open the garage with remote and drove my car to the front to load the stuff. The front door also didn't open so my wife also had to walk around from the rear of the hotel with hand bags in the snow. The whole process of getting out with lots of luggage and with lift not working no straight access to garage and with front and side doors locked it was a horrible experience of checking out early morning with no one around to guide or support. It delayed us for over 45mins and was very upsetting.
Stayed 2 nights in Dec 2017