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MainStay Suites Knoxville North I-75

2.5 star property

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Photo gallery for MainStay Suites Knoxville North I-75

Hypo-allergenic bedding, pillow-top beds, individually decorated
Lobby
Lobby
Hypo-allergenic bedding, pillow-top beds, individually decorated
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
144 Merchants Dr, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪19 min walk‬
  • University of Tennessee
    ‪7 min drive‬
  • Neyland Stadium
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 Queen Bed, Smoking (Efficiency)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Smoking (Efficiency)

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking | Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

MainStay Suites Knoxville North I-75

Hotel in Knoxville with free breakfast and fitness centre
This hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Limited housekeeping is available.
MainStay Suites Knoxville North I-75 offers 86 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Knoxville North I-75. During your stay, you'll be within walking distance of Knoxville Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from University of Tennessee and 5 minutes from Knoxville Convention Center
  • Pets welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly MainStay Suites Knoxville North I-75. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free self-service breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Hotel Knoxville
Mainstay Suites Knoxville
Mainstay Suites Aparthotel Knoxville
Mainstay Suites Aparthotel
Mainstay Suites
Mainstay Suites
Mainstay Suites Knoxville I 75
MainStay Suites Knoxville North I 75
MainStay Suites Knoxville North I-75 Hotel
MainStay Suites Knoxville North I-75 Knoxville
MainStay Suites Knoxville North I-75 Hotel Knoxville

Reviews

MainStay Suites Knoxville North I-75 Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 249 out of 716 reviews
Rating 8 - Good. 219 out of 716 reviews
Rating 6 - Okay. 106 out of 716 reviews
Rating 4 - Poor. 86 out of 716 reviews
Rating 2 - Terrible. 56 out of 716 reviews

Reviews

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It really needs to be updated and cleaned. I felt so grossed out there that I didn't want to shower there. My family and I got up the next morning and got on the road--we ate fast food and showered at our next hotel. The front desk manager was kind and the rooms are spacious, but I will never stay at a MainStay Suites again. First and last time.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk workers were friendly. The room and bathroom was clean and smelled pleasant, the air was nice and cold, all lights and appliances worked, everything went smoothly and I was very impressed with the experience. I would absolutely stay here again.
Stayed 2 nights in Jun 2025

4/10 Poor

Latifha

Toilet didn’t
Stayed 1 night in Jun 2025

8/10 Good

Kathleen S

Nice stay
Stayed 1 night in May 2025

2/10 Terrible

Ushonda

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 3 nights in May 2025

10/10 Excellent

mark

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The prices were great for me and my family of six the overall state was great
Stayed 2 nights in May 2025

10/10 Excellent

Travis

Stayed 1 night in May 2025

8/10 Good

Patrick

Travelled with partner
Liked: Staff & service, property conditions & facilities
It's a very nice apartment like hotel room. We didn't see any bugs and it had no bad smell in the room. The sheets did have a few marks on them that could have been stains and the room could use a good dusting but overall we was comfortable and satisfied.
Stayed 3 nights in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Charles

Stayed 3 nights in May 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Obviously, cleanliness and proper maintenance is disregarded. Skipped provided breakfast because the place was so dirty. Check in staff mumbled softly and showed no enthusiasm for her job. Rates were pushed artificially high due to graduation ceremonies at UT. Not acceptable.
Stayed 1 night in May 2025

2/10 Terrible

Misty B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in May 2025

2/10 Terrible

misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

There was a tick infestation in the room we picked over 15 ticks off ofb ourselves when we talk to the manager The only thing they did was offer us another room a downgraded room cheaper than the one we originally paid for they did not try to do anything to compensate us or make up for the problems that we had there was drug deals going on outside off of the balcony in the parking lot All the lighting in the parking lot was not working there was a homeless person living behind the dumpster All this was addressed to that stuff but yet nothing was done to make up for all the problems The staff was actually very rude over the issues.
Stayed 1 night in May 2025

4/10 Poor

Karin

Travelled with family
Disliked: Cleanliness, amenities
The bathroom shower was moldy and the bathroom sink would not drain. It was disgusting to say the least. The coffee pot had old moldy coffee in the area to place the coffee pack. So we could not even make a cup of coffee. The sheets were scratchy and rough. Only 2 towels for two people.
Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated
Stayed 2 nights in May 2025

2/10 Terrible

lori

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Muriel

Stayed 1 night in May 2025

10/10 Excellent

DOLORES

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. The only problem I had was the sink in the bathroom was stopped up.
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
I like the service friendly
Stayed 2 nights in Apr 2025

8/10 Good

Angela, Mayfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was great. We got the full suite & it had plenty of room. Comfortable. The breakfast was not as advertised. We went out & cooked our own. Coffee was either cold or empty every time I went for a cup. Not a good supply of condiments like shampoo or soaps. We bought our own due to their selection was terrible. The lighting was very dim. A lot we didn’t like but the things we did like were important. One important thing we noticed we didn’t like was the couch covering needed to be cleaned. It looked as if something personal was left on both cushions & dried on there. Nasty! We stayed away from the furniture! I didn’t complain about it because we didn’t stay in our room long enough to use any of the furniture except to sleep & shower. Those accommodations were well equipped for us. Wish they were better stocked with utensils as well. It was hard to cook with a loose spatula, and loose spoon.
Stayed 3 nights in May 2025

2/10 Terrible

Kevin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Evening staff at reception, on Saturday night was the rudest person around.
Stayed 2 nights in May 2025

6/10 Okay

Ken

Stayed 1 night in Mar 2025