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Quality Inn & Suites

2.0 star property

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Photo gallery for Quality Inn & Suites

Exterior
Lobby
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Place, Neyland Stadium
    ‪13 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Accesible)

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Along with a 24-hour fitness centre, this hotel has laundry facilities and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a TV in a common area and multilingual staff assistance are on-site.
Quality Inn & Suites offers 72 air-conditioned accommodations with free toiletries and blackout curtains. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Parkwest Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from West Town Mall and 7 minutes from Pellissippi State Community College
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. A complete renovation of Quality Inn & Suites was completed in March 2025.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub (76 centimetre high)
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Reviews

Quality Inn & Suites Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 58 out of 137 reviews
Rating 8 - Good. 33 out of 137 reviews
Rating 6 - Okay. 26 out of 137 reviews
Rating 4 - Poor. 13 out of 137 reviews
Rating 2 - Terrible. 7 out of 137 reviews

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stay while on the road. Clean, comfortable room. Basic but.satisfactory breakfast. Many restaurants n the area.
Stayed 1 night in Aug 2025

6/10 Okay

Christina

Travelled with family
Disliked: Amenities
Beds and pillows were comfortable for the night. Room refrigerator didn't work. The few items we had in it had to be thrown out. Breakfast was very limited. Sausage, gravy, eggs, juice, coffee, apples, yogurt, bread, bagels, cereal. Basic needs for one night stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Alison

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathrooms. Small room but has everything- microwave, fridge, ironing board/iron.
Stayed 1 night in Aug 2025

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior condition was really good. The exterior is in need of a fresh look.
Stayed 1 night in Aug 2025

8/10 Good

Lee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was obvious the hotel was older, but the room renovations were nice and used space wisely. The bed was comfortable and the air conditioning worked well. The bathroom was clean, as well. I would make a suggestion to put shower gel on the wall, too. Conversely, the elevators were dirty. I usually prefer taking stairs, but the stairwells were too filthy. They looked like a renovation in progress, which I understand, but there was trash on the floor and construction debris. A sign indicating construction would have at least explained the mess. There was such a stark contrast between the rooms themselves and the stairwells and elevator. Overall, we had a nice stay. Hopefully, the renovation will continue throughout the property.
Stayed 1 night in Aug 2025

6/10 Okay

Troy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

J L

Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nikia

Travelled with family
Very comfortable hotel. The breakfast was basic. The location had a good variety of restaurants and shops.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and easy check-in, helpful front desk, surprisingly good breakfast option. We stayed one night, we were just passing through. We had a peaceful night's sleep and felt safe.
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. The clerk was right there when I checked in very late in the evening. A short, polite, considerate, conversation, then a key card, easy peezy.
Stayed 1 night in Jul 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet and comfortable. Nice location
Stayed 1 night in Jul 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at QualityInn& Suites

Stay was excellent. Room was very clean organized and orderly. Hotel included internet. Loved the kitchen with refrigerator and kitchen.
Stayed 3 nights in Jul 2025

8/10 Good

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Doug

Liked: Amenities
No other comments
Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, under the beds have not been cleaned in a while as lots of dust and dirty Kleenex under the beds..gross…sink did not work (it was removed) in the kitchenette. Air conditioner was in its last legs and made some loud noises going on and off. Lighting was poor. Breakfast was poor… boxed eggs were a strange consistency .
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Stayed 1 night in Jul 2025

8/10 Good

LisaMaria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lariea

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Mona

Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025