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Red Roof Inn Knoxville North - Merchants Drive

Property class: 2

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Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.
A multi-story building with a swimming pool and a fenced area.
A hotel with a red roof, multiple balconies, and a covered entrance.
A dining area with a table and chairs, a kitchen with a coffee station, and a red accent wall.
A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Place, Neyland Stadium
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a TV, and a wall-mounted lamp.

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Superior 2 Queen Beds Non-Smoking

  • 5 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Red Roof Inn Knoxville North - Merchants Drive

Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 39-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Knoxville North - Merchants Drive. During your stay, you'll be within walking distance of Knoxville Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a vending machine and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from University of Tennessee and 6 minutes from Knoxville Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Red Roof Inn Knoxville North - Merchants Drive. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • No lift
  • Raised toilet seat (46 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.6
Rating 10 - Excellent. 244 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 195 out of 1001 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities
Good room clean comfy beds
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Great staff and location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access, economical.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there one night but very comfortable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning worked perfectly and the room was very tidy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice, spacious, and well maintained. Kind and helpful staff, especially the later night crew who we saw most. Exactly what we needed for a few nights in town attending a music festival.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

willaim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never will stay there again
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Michelle

Liked: Staff & service
Felt a little unsafe. Property didn’t look well kept. The person who checked me in was wonderful. When I got to my room it smelled bad. The bed and bathroom were clean. I would only stay here again if I had no other choice. The couch in the room was torn & tattered too.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, but the area was a little concerning. Lots of people hanging around the property and wandering around the parking lot. Just not what I am used to.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Ravit

Disliked: Cleanliness, amenities, property conditions & facilities
Smell was really bad. Room was not clean, especially the shower and toilet! Nothing to eat for breakfast. Very noisy at night. Walk up so many times during the night.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The a/c heater unit in my room did not work. We drove almost 1000 miles and were too tired. Luckily the weather was not too hot or cold. There was hair on the bathroom floor. Again we were so tired that we just went to bed.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Thomas

I totally forgot I booked this and never made it to the hotel!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Dara B

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell, saw a few roaches. Mattresses and pillows Sucked. The bedding was way too thin.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities
Flooring was awful. Breakfast was joke omg
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, staff was rude and not helpful.....only stayed 1 night and I am having difficulty getting refund for 3 nights....and the 100 dollar deposit.....
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Jason D

Liked: Cleanliness, staff & service, property conditions & facilities
Only minutes from downtown and UT. Also convenient to all major thoroughfares in and around Knoxville.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, smooth transaction, and good rest on a road trip
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Andrew

Liked: Staff & service
Curious staff, old rooms not a lot of traffic that goes to this location. Quite, rooms little older but if your looking for place to rest I would recommend. A lot cheaper than surround offers.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

John

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It isn't the cleanest hotel room. The comfy chair upholstery has almost worn through. Half a box of kleenex wasn't what I needed. The room needs a makeover. The door has a lot of lighting around its edges meaning it energy efficiency is terrible, but it does let outside sound through.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Dalton

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable hotel.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice value hotel. Clean. Friendly staff. Thanks
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated clean and in a safe neighborhood. Great hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for a nigth and continue the trip after.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Roxanne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people great location, beds are a little firm. Overall nice stay.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning hvac system was riddled with a irine smell We left and are looking forward to a refund
Stayed 2 nights in Mar 2026