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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

A retail display with various snacks and beverages, including a section for local items and a suggestion to ask for sundries at the front desk.
A modern hotel with a prominent 'tru by Hilton' sign, multiple floors, and a well-lit entrance.
A modern kitchen area with a long counter, bar stools, and a refrigerator stocked with beverages.
A modern lounge area with a blue sofa, colorful pillows, and a wooden table.
A modern lounge area with seating, a reception desk, and large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
380 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪9 min walk‬
  • Place, Regal Pinnacle
    ‪2 min drive‬
  • Place, University of Tennessee
    ‪15 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

A neatly made bed with a patterned bedspread, a dark headboard, and a bedside lamp.

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a desk, and a chair. There is a window with a view of buildings outside.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A neatly made bed with a patterned bedspread, a dark headboard, and a bedside lamp.

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Tru by Hilton Knoxville West Turkey Creek

A fitness centre, a business centre and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Knoxville West Turkey Creek. During your stay, you'll be within walking distance of Turkey Creek Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Turkey Creek Shopping Center and a few minutes from Tennova Hospitalist Group
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness centre, a front desk safe, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 441 out of 780 reviews
Rating 8 - Good. 151 out of 780 reviews
Rating 6 - Okay. 93 out of 780 reviews
Rating 4 - Poor. 50 out of 780 reviews
Rating 2 - Terrible. 45 out of 780 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and staff was nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities, clean, and friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Yes room was clean and staff was great
Stayed 1 night in Jan 2026
Verified

8/10 Good

Asaad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updated room staff was nice only thing missing was a microwave in the room itself
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
The hotel lobby is comfortable and lovely, the room was spotlessly clean and incredibly welcoming and comfortable. The bed was very comfortable as well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberlee

Clean. Pleasant staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staff very polite
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at an affordable price
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
Very friendley,clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Excellent Hotel, is quite new and well equiped for a short stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Prasad

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel to stay at budget. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Heather

Liked: Amenities
Great hotel, easy to find. Wonderful ambiance and excellent staff. Breakfast was outstanding and a great way to start the day of travel. Parking is great and nice and close to the entrance.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mackenzie

Beautiful facility, amazing staff!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kristin A

Hotel seemed clean and friendly staff
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Shelley

Liked: Staff & service, amenities
Disliked: Cleanliness
Our room had an odor, and bathroom walls had water damage.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Shelita G.

Liked: Cleanliness, staff & service
I did not have breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean quiet room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Signy

Very friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

gina

Liked: Cleanliness, staff & service, amenities
Clean room, great staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

STERLING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very quiet clean safe plenty of fast food options everything is close very nice staf.
Stayed 1 night in Oct 2025