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Highland Resort Hotel & Spa

3.5 star property

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Photo gallery for Highland Resort Hotel & Spa

Bar (on property)
Massages
Lobby
View from property
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry

Explore the area

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5-6-1 Shin-Nishihara, Fujiyoshida, Yamanashi-ken, 403-0017
  • Place, Fuji-Q Highland
    ‪1 min walk‬
  • Place, Mt. Fuji Panoramic Ropeway
    ‪3 min drive‬
  • Place, Lake Kawaguchi
    ‪5 min drive‬

Room options

View all photos for Grand Executive Floor Queen Room With Amusement Park View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Grand Executive Floor Queen Room With Amusement Park View

  • Sleeps 2

View all photos for Double Room With Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Double Room With Fuji View

  • Sleeps 2

View all photos for Twin Room with Amusement Park View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Twin Room with Amusement Park View

  • Sleeps 2

View all photos for Grand Executive Floor Deluxe Twin Room With Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Grand Executive Floor Deluxe Twin Room With Fuji View

  • Sleeps 2

View all photos for Grand Executive Floor Superior Twin Room With Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Grand Executive Floor Superior Twin Room With Fuji View

  • Sleeps 2

View all photos for Grand Executive Floor Single Room with Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Grand Executive Floor Single Room with Fuji View

  • Sleeps 1

View all photos for [Grand Executive Floor] Single Room, Non Smoking

[Grand Executive Floor] Single Room, Non Smoking | 1 bedroom, Tempur-Pedic beds, desk, laptop workspace

[Grand Executive Floor] Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for [Grand Executive Floor] Double Room, Non Smoking

[Grand Executive Floor] Double Room, Non Smoking | 1 bedroom, Tempur-Pedic beds, desk, laptop workspace

[Grand Executive Floor] Double Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for [Grand Executive Floor] Superior Room, Non Smoking

[Grand Executive Floor] Superior Room, Non Smoking | 1 bedroom, Tempur-Pedic beds, desk, laptop workspace

[Grand Executive Floor] Superior Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for [Grand Executive Floor] Deluxe Room, Non Smoking

[Grand Executive Floor] Deluxe Room, Non Smoking | Mountain view

[Grand Executive Floor] Deluxe Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking | 1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Family Suite, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 4 Large Single Beds

View all photos for [Grand Executive Floor] Junior Suite Room, Non Smoking

[Grand Executive Floor] Junior Suite Room, Non Smoking | 1 bedroom, Tempur-Pedic beds, desk, laptop workspace

[Grand Executive Floor] Junior Suite Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking, Mountain View

Double Room, Non Smoking, Mountain View | 1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Double Room, Non Smoking, Mountain View

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking, Mountain View

Mountain view

Standard Twin Room, Non Smoking, Mountain View

9.6 out of 10
Exceptional
(12 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Mountain View

Mountain view

Superior Twin Room, Non Smoking, Mountain View

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

Deluxe Twin Room, Non Smoking, Mountain View | Mountain view

Deluxe Twin Room, Non Smoking, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking, Park View

Double Room, Non Smoking, Park View | Park view

Double Room, Non Smoking, Park View

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking, Park View

Twin Room, Non Smoking, Park View | Park view

Twin Room, Non Smoking, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 242 sq m
  • Park view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room With Amusement Park View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Double Room With Amusement Park View

  • Sleeps 2

View all photos for Standard Twin Room With Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Standard Twin Room With Fuji View

  • Sleeps 2

View all photos for Superior Twin Room With Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Superior Twin Room With Fuji View

  • Sleeps 3

View all photos for Deluxe Twin Room With Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Deluxe Twin Room With Fuji View

  • Sleeps 2

View all photos for Grand Executive Floor Family Suite With Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Grand Executive Floor Family Suite With Fuji View

  • Sleeps 4

View all photos for Grand Executive Floor Junior Suite with Mt. Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Grand Executive Floor Junior Suite with Mt. Fuji View

  • Sleeps 2

View all photos for Run of House Non Smoking

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Run of House Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room, Non Smoking, Mountain View

Family Room, Non Smoking, Mountain View | 1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Family Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Royal Suite On Higher Floor With Mt. Fuji View - Non-smoking

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Royal Suite On Higher Floor With Mt. Fuji View - Non-smoking

  • Sleeps 3

View all photos for Family Room With Mt Fuji View

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Family Room With Mt Fuji View

  • Sleeps 6

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About this property

Highland Resort Hotel & Spa

Hotel with 3 restaurants, steps from Fuji-Q Highland
This hotel features 3 restaurants, a full-service spa and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a microwave in a common area and dry cleaning are on-site. Housekeeping is not available.
Highland Resort Hotel & Spa offers 163 accommodations with complimentary bathrobes and complimentary slippers. Beds feature Tempur-Pedic mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Fujiyoshida hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.
Our customers tell us they can't get enough of Highland Resort Hotel & Spa's great location. During your stay, you're just a quick walk from Fuji-Q Highland. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Fuji-Q Highland and 13 minutes on foot from Fuji-Hakone-Izu National Park
There are 3 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. Highland Resort Hotel & Spa offers its guests a full-service spa. Spa services, a vending machine, and multilingual staff are also featured at Highland Resort Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fujiyoshida hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
FUJIYAMA TERRACE – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
MACARONI CLUB – This restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
FUMI NO SATO KOKOROGI – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 2,100 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Restaurants on site

  • FUJIYAMA TERRACE
  • FUMI NO SATO KOKOROGI
  • MACARONI CLUB

Things to do

  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Extra beds are available in select guestrooms, on request. The listed extra bed fee applies to bookings of 1-2 guests. Extra beds are available at no charge in select guestrooms for bookings of 3 guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 2100 for children
  • Rollaway bed fee: JPY 6000.0 per day
  • Hosted evening meal: JPY 7000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 20 June to 26 June.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Highland Fujiyoshida-shi
Highland Resort Fujiyoshida-shi
Highland Resort Hotel Fujiyoshida
Highland Resort Hotel
Highland Fujiyoshida
Highland & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel
Highland Resort Hotel & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel Fujiyoshida

Highland Resort Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1022 reviews
Rating 8 - Good. 233 out of 1022 reviews
Rating 6 - Okay. 52 out of 1022 reviews
Rating 4 - Poor. 20 out of 1022 reviews
Rating 2 - Terrible. 10 out of 1022 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA FE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was grate and we stayed a day with relaxing vacation so far surely we will visit again.
Stayed 1 night in Jul 2025

10/10 Excellent

Falahigiah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with onsen. Love it
Stayed 2 nights in Jul 2025

10/10 Excellent

Fang

Stayed 1 night in Jul 2025

10/10 Excellent

Xuewei

Liked: Cleanliness, staff & service, property conditions & facilities
very nice and great size for family
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Quinn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway to onsen could have the floor redone. Dust in common areas. Everything else was excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to access Fuji Q. Restaurants at resort are decent, not the best feature. Many restaurants within walking distance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was outstanding and breakfast was amazing. Service is outstanding. Amazing views of Highland Q and Mt. Fuji.
Stayed 1 night in Jun 2025

10/10 Excellent

Kekolu

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
If I could give this a 6 star, I would. This place had everything great. They had a gift shop, they had a restaurant, they had a bar, they had options for rooms if you want to see Fuji-Q or Mt. Fuji. The rooms were very spacious and well decorated, and the staff were incredibly friendly and diligent. They have great hospitality. I would book this place again just to relive the feeling of my first time there.
Stayed 3 nights in Jun 2025

6/10 Okay

Jason

Travelled with family
Liked: Amenities
We were here two years ago and it was wonderful. Staffed well good bus transportation. None of these things seemed apparent on this trip. Food in restaurant was poor quality.
Stayed 2 nights in Jun 2025

8/10 Good

Alberto

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel and very nice people. Room was somewhat tight or small.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aiko

Stayed 2 nights in Jun 2025

8/10 Good

Vanessa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was great! Staff was really friendly. Bus stop next to hotel was extremely convenient.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite small for its price and cleanliness could be improved, there were squashed bugs on the wall in my room. Great location for if you are visiting Fuji Q Highland
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jun 2025

10/10 Excellent

Sheena

Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful with nice views and delicious restaurants. I highly recommend this place and plan to return in the future.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hot springs access, kinda out of the way location
Stayed 1 night in May 2025

8/10 Good

Fernando, Saskatoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service by the staff, lots of restaurants nearby and free shuttle to Lake Kawaguchiko station. The view from our view was excellent since we could see Mt. Fuji. Only complaints were some of the furniture were worn out a bit and there was a strange fishy smell in our bathroom.
Stayed 2 nights in May 2025

10/10 Excellent

Stevano

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property and great staff!
Stayed 2 nights in May 2025

10/10 Excellent

Anila, Caledon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and services. This is our second visit from Canada to this resort. Excellent amenities
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel but staff training could do with work.

The hotel was clean and well equiped. Restaurants offerd a wide variety of food and both the buffet breakfast and dinner were good. Blinds in rooms ( we were on floor 11) need to be bigger as they let in a lot of morning light. Staff at the front desk didn't always seem to know what they were doing. Example, we wanted a ticket to an attraction, our room info said get it from reception and when we went they said we didn't need one. At the attraction they said we did!! The free shuttle to nearby stations was great. Views of mount Fuji amazing.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable room. The view of Mt Fuji from the room was fantastic. Onsen was comfortable and accessible. Dinner places were a short walk away (to the southeast).
Stayed 1 night in Apr 2025