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Sonesta ES Suites Cleveland Westlake

3.0 star property

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Photo gallery for Sonesta ES Suites Cleveland Westlake

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Studio Suite, 2 Queen Beds, Fireplace | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Reception
Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
30100 Clemens Rd, Westlake, OH, 44145
  • Crocker Park
    ‪16 min walk‬
  • Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Huntington Beach
    ‪5 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Fireplace

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Fireplace

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 2 Queen Beds, Fireplace

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 65 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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3.5 out of 5, Good, (1008)
The price is €82
for 1 room
includes taxes & fees
15 Jun - 16 Jun
Wyndham Garden Westlake

About this property

Sonesta ES Suites Cleveland Westlake

Colonial hotel with 24-hour fitness centre and seasonal outdoor pool
A 24-hour fitness centre, a snack bar/deli and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and express check-out. Weekly housekeeping is available.
Sonesta ES Suites Cleveland Westlake offers 104 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Cleveland Westlake. During your stay, you'll be within walking distance of Crocker Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a meeting room, conference space and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Lake Erie and a few minutes from Crocker Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Sonesta ES Suites Cleveland Westlake offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a meeting room and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at Sonesta ES Suites Cleveland Westlake. Free self parking is available.

This Colonial Westlake hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 May and close on 15 August.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta ES Suites Cleveland Westlake Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 388 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities
Great suits
Stayed 3 nights in Feb 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

deonte

Stayed 2 nights in Feb 2025

8/10 Good

Robert

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Room 412 needs a deep clean. But not too bad
Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Room 412 needs a little tlc and a good cleaning but wasn’t bad
Stayed 2 nights in Feb 2025

2/10 Terrible

Jevonte

Liked: Cleanliness
Disliked: Staff & service, room comfort

Sad

Horrible experience. Loud people walking upstairs, floor is thin. No front desk person after 8 to complain too. Door kept jamming with key card. Won't be returning
Stayed 1 night in Feb 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonesta Anti LGBTQ+

Refused my 2nd stay because I supposedly intimidated an employee during my 1st, prior stay. The staff offered no story. Did not tell me which employee (gender) time, date, place, event. Had no video to corroborate their accusations. Asked for manager and was refused. Was called Anti LGBTQ+ slur and told to leave. There were 2 employees, myself and 4 other guests in lobby when I checked in my 1st time. 2 female employees at the desk the 2nd round. Anti LGBTQ+ Discriminated against permenantly disabled man refusing reservation based on hearsay. Ohio law forbids this
Stayed 1 night in Feb 2025

8/10 Good

Queen Of

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Sharaine

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Johnny

Stayed 1 night in Feb 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Lorie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and makes sure your stay is welcoming
Stayed 3 nights in Feb 2025

2/10 Terrible

Marikah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonesta canceled my reservation without notifying me or Expedia after I traveled from Michigan to Ohio to their facility. Furthermore, they refused to answer the phone when Expedia called in regard to the matter.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and definitely show compassion for customers!!!
Stayed 8 nights in Feb 2025

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good wi-fi and comfortable beds
Stayed 2 nights in Feb 2025

2/10 Terrible

Umid

Stayed 2 nights in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Mike

Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

J’Aonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing didn’t have a indoor pool but still had fun
Stayed 2 nights in Feb 2025

4/10 Poor

Ronnell

Disliked: Cleanliness, property conditions & facilities, room comfort

Bedbug

To be honest the staff was ok no complaints about them as far as the cleanliness they had to do a rush clean because they switched me and my wife from one king bed to a loft three bedroom and the clean wasn’t done right my wife had bed bug crawling on her and we checked out before 24 hours of being there so yes I would like a full refund of my stay please
Bedbug
Bedbug
Bedbug
Bedbug
Stayed 2 nights in Feb 2025

4/10 Poor

Tabatha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was ok. When we arrived the guy told us that our room wasn’t available due to pipe damage. My husband and never received any information or email we drove 3 hours to stay at this hotel. He told us that we had to contact Expedia to accommodate us with another place . Also that we should have received an email from Expedia due to pipe damage. None of this happen. Thank goodness I booked through Expedia they took care of the issue . But this Hotel should be responsible for not reaching out.
Stayed 1 night in Feb 2025

2/10 Terrible

Diane

Booked this room thru Expedia but when we went to check in we were told that there was a water pipe issue and they could not honor our reservation. A replacement was not provided and so we were stuck on Valentine’ s Day weekend looking forward to celebrating our 50th wedding anniversary and no room at the inn.
Stayed 1 night in Feb 2025

2/10 Terrible

Sreenivasa, PLEASANTON

Stayed 2 nights in Feb 2025

10/10 Excellent

Tenishia

Liked: Cleanliness
Stayed 1 night in Feb 2025