2/10 Hirveä
Olsi, Espoo
9.8.2018
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Terrible !!!!
So first of all when we arrived the service was aweful we did not get the room that we had booked so we had to move up to the 3rd floor and sleep as a 4 member family in a 2 person room and after that the price we had talked about and decided with the hotel owner got changed after we had already arrived there.eitherways the service and our booked room was old rusty didnt work properly and was not as promised with 4 BEDS but it had only just 3 beds and one matress on the floor with also very very poor internet connection and room service that took way too long as wecouldnt get inside for many hours because of the clean maid still cleaning in our room the food was bad and frozen and every day the same thing. The hotel service looked at you with a not so happy attitude to help you when you asked for something also in both rooms we were the sink was not working and safe was not either. Nothing was like the photos and as promised.The hygiene was also terrible as i saw in my room a cockroach walking around! I stongly recommend not go to this hotel
Olsi
Yöpyi 14 yötä heinäkuussa 2018
