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Pan Borneo Hotel Kota Kinabalu

4.0 star property

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Photo gallery for Pan Borneo Hotel Kota Kinabalu

Breakfast, lunch and dinner served
Property video
Lobby
Exterior
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
One Place Mall, Lorong Putat 3, Putatan, Kota Kinabalu, Sabah, 88200
  • Place, Petagas War Memorial
    ‪5 min drive‬
  • Place, Monsopiad Cultural Village
    ‪6 min drive‬
  • Place, Lok Kawi Wildlife Park
    ‪8 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪5 min drive‬

Room options

View all photos for City View

City View | Minibar, in-room safe, desk, laptop workspace

City View

7.0 out of 10
Good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family City View

Family City View | Minibar, in-room safe, desk, laptop workspace

Family City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds
  • Free Wi-Fi

View all photos for Pool View

Pool View | Minibar, in-room safe, desk, laptop workspace

Pool View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sea view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, desk, laptop workspace

Family Suite Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Suite Room

Minibar, in-room safe, desk, laptop workspace

Family Suite Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for City View Twin Room

Minibar, in-room safe, desk, laptop workspace

City View Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Pan Borneo Hotel Kota Kinabalu

Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a bar/lounge, spa services and 24-hour room service.
Pan Borneo Hotel Kota Kinabalu offers 320 air-conditioned accommodations with minibars and a safe. LED televisions come with premium cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Pan Borneo Hotel Kota Kinabalu, you'll be close to Petagas War Memorial. Enjoy features like free WiFi in public areas and free airport pick-up service, plus an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from Petagas War Memorial and 10 minutes from Imago Shopping Mall
  • Free airport pick-up shuttle service
Pan Borneo Hotel Kota Kinabalu offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 6409 square feet (595 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Pan Borneo Hotel Kota Kinabalu. A free shuttle from the airport to the hotel is free at scheduled times. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kota Kinabalu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lounge & Sunset Terrace – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 8:30 PM to 6 AM at scheduled times
  • Area shuttle (surcharge)
  • Parking on site (MYR 5 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge & Sunset Terrace

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,409 square feet of conference space
  • Business centre

Outdoors

  • In a nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Borneo Hotel Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 70.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 38 for adults and from MYR 19 for children
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Pan Borneo Hotel Kota Kinabalu offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Narada Hotel

Pan Borneo Hotel

Soluxe Kota Kinabalu

Soluxe Hotel Kota Kinabalu Sabah

Narada Kota Kinabalu

Soluxe Hotel Kota Kinabalu

Pan Borneo Kota Kinabalu

Pan Borneo

Narada Hotel Kota Kinabalu

Pan Borneo Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu Hotel

Pan Borneo Hotel Kota Kinabalu Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 63 out of 195 reviews
Rating 8 - Good. 82 out of 195 reviews
Rating 6 - Okay. 36 out of 195 reviews
Rating 4 - Poor. 11 out of 195 reviews
Rating 2 - Terrible. 3 out of 195 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful stay, tasty breakfast, nice room and great pool to use. The little shop onsite was good too. All food was amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Geremy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good and 100% liveable lol. You’ll be good staying here. Trust me. However breakfast is overpriced so please just eat outside 😭🙏
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Anwag

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, all staff interaction. Overall good experience
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Chrono

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Charles

Liked: Cleanliness
The hôtel is ok for a short trip. Example : between 2 flights!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness
Very good value, very helpful staff Comfy bed Could do with a bit of a refresh
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception guys were excellent especially Jay. Hotel staff is very friendly and there is a wonderful breakfast place nearby
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

Christian

The place is ok for what you pay, close to the airport and large room are the positives, the hotel is noisy and breakfast below average
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up. Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Mohseen

Disliked: Cleanliness, property conditions & facilities
The property needs an update - the carpet and rooms are all very tired and so are the bathrooms I would not book this again this was only booked due to proximity of the airport - they offered a shuttle to the hotel but the driver came late and we had get a taxi to the hotel
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place and good hotel view. Hotel parking need to be paid per entry for just RM3 because it was owned by the mall building. Overall I still like this hotel
Stayed 2 nights in Dec 2022
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Bed sheets were dirty. Staff was very nice and friendly, but the room itself was not in a very good condition.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Mark

Liked: Staff & service, amenities
We slept on the 8th floor and above us was a wedding with very very loud music. I could feel the bass on my pillow. Terrible.
Stayed 1 night in Jul 2025
Verified

8/10 Good

matthew

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No ability to adjust room temp - only fan speed Toilet was broken before we arrived Towels were poor quality and some torn
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the airport

We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Christian

Fair accommodation for the price paid. Large room, but noisy with a non stop music during the day. Breakfast underwhelming and flavourless. @ballestrinaroundtheworld
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great for the location😃

Rooms where a delight, clean and comfy, quiet too! Great bathroom! Super parking, cost 5 Myr pr day, but really great deal. Staff are super friendly. Hotel are near many food options. Located shoulder to shoulder to a shopping mall! Convenient shops like 7/11 and others are JUST outside the etrance! Barber shops too! My needs where fullfilled! Even the busy elevators where quick, there are 3 elevators opperating, so no waiting there too! Really good for the price!
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

Ying Leong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad room cleanung. Room service never replace the towel for 3 nights I was staying there. I threw the tower to the toilet floor and it was completely wet. But they pick it up and then put back to the drawer in a big clump!!!!!!!!!!! Another towel just put on top the toilet flush. Then never replace the tower at all on the rack for 3 days. The floor mat also never replaced despite it used 3 days and comoletely wet. They also simply tidy the bed in a horrible way. No clean the floor either. They only replace the toiletries and mineral water. Completely mess. This also happened to my other 2 friends room. When I went in to the room on day 1, toilet bowl was dirty, whole room was dusty even on the washing sink! A complete disaster......
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort

Bad room in bad condition

Arrived and slow check in. Given room with AC that wouldn't get cool, tv got no stations, and shower was broken! Moved me to a room but after 9 pm and I had 5 am flight the next day. Second room much better, but carpet dingy and everything well worn. Not up to standards of a 4* hotel. Disappointed and will not return.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty and tiles were broken. There was no soap provided. I went to the pool and asked for a towel and was told to go back to my room to get my room towel because housekeeping doesn’t provide pool towels. I did NOT as I was already wet! I insisted to be provided with a towel. I may add I wish I had not gone in the pool as it was disgusting … there was brown dirt floating in it. As soon as I saw that I got out. The front desk and restaurant staff were the best part of this hotel.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Jae il

더블 베드 2개 여서 대가족 여행에 좋았습니다
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港から近く深夜便で到着予定だったので、シャトルバスのサービスがあるこのホテルを選びました。エクスペディアのメッセージを使って到着時刻等についてのやりとりをして安心していたのですが、ホテルのシャトルバスが所定の場所に到着しておらずとても困りました。 スタッフさんへ到着後、バスのトラベルについて話をすると、チェックアウト後の市内までの送迎を無料で行ってくださりとても助かりました。 モデルは綺麗でビュフェもたくさん種類がありました。 プールも綺麗で子どもたちはとても満足していました。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Malika

Liked: Cleanliness, staff & service, property conditions & facilities

Belle surprise. Très bon rapport qualité prix

Les hôtesses d’accueil sont exceptionnelles. Réactives. Elles m’ont même proposées de m’aider à distance pour me donner les coordonnées d’un partenaire commercial. Le petit déjeuner était complet. Il manquait peut être pour les occidentaux des croissants et du vrais jus d’orange mais nous avons apprécié les mets malaisien La chambre et surtout le lit sont très confortables. Petit bémol peu de choses à faire autour de l’hôtel
Stayed 1 night in Aug 2025