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Hotel Wentzl

4.0 star property

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Daily buffet breakfast (PLN 50 per person)
Bicycling
Reception
Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Staircase

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Rynek Glowny 19, Kraków, Lesser Poland, 31-008
  • Place, Main Market Square
    ‪1 min walk‬
  • Place, Cloth Hall
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪2 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Wentzl

2 restaurants, a coffee shop/cafe and free use of bicycles are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Wentzl offers 18 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels and video game consoles. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Wentzl. During your stay, you're just a quick walk from Main Market Square. Features include free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy Italian cuisine while dining at DaPietro
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Steps from Main Market Square and 11 minutes on foot from Wawel Castle
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the boutique Hotel Wentzl.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
DaPietro – This restaurant specialises in Italian cuisine.
Restauracja Wentzl – This restaurant specialises in Polish cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 90 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 50 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • DaPietro
  • Restauracja Wentzl

Things to do

  • Free bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 50 per person
  • Airport shuttle fee: PLN 110
  • Airport shuttle fee per child: PLN 110
  • Nearby parking fee: PLN 90 per day (722 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Wentzl offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Wentzl
Hotel Wentzl Krakow
Wentzl
Wentzl Hotel
Wentzl Krakow
Wentzl Hotel Krakow
Wentzl Hotel Krakow
Hotel Wentzl Hotel
Hotel Wentzl Kraków
Hotel Wentzl Hotel Kraków

Hotel Wentzl Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 487 out of 622 reviews
Rating 8 - Good. 114 out of 622 reviews
Rating 6 - Okay. 14 out of 622 reviews
Rating 4 - Poor. 5 out of 622 reviews
Rating 2 - Terrible. 2 out of 622 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lover staff, very accommodating, couldn't fault the position or the room. Great weekend
Stayed 2 nights in Nov 2025

10/10 Excellent

Katarzyna

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Wentzl is right in Old Town Square. We had a room overlooking the square and it was beautiful. The breakfast had many options and a few selections that it cooked fresh each morning. The room was very large with lots of room to relax. I would definitely stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jean

Stayed 5 nights in Oct 2025

10/10 Excellent

Andrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the square, perfect location. Staff were friendly & helpful. Breakfast was good, with choices.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Gepke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel, right in the city center or Krakow. We were extremely pleased.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrey

Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Great location room and views. Big smell of trash of sewage in the elevator. Don’t feel it in the room.
Stayed 4 nights in Aug 2025

4/10 Poor

Annmarie

Stayed 2 nights in Jul 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property with excellent location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ethan

Stayed 4 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great breakfast. Staff very helpful. Good hotel in a very historic building
Stayed 5 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've been traveling through Europe for the last two weeks, and we Spent 3 incredible nights at Hotel Wentzl in Krakow. This was by far our favorite hotel to date. The staff was incredibly friendly and helpful; the room was clean, spacious, had a beautiful balcony overlooking the square, and the air conditioner worked excellently (a huge factor during a heat wave!). I couldn't recommend this hotel more. It is in a perfect location. Also, its attached restraurant was fabulous as well!
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for 3 nights. Reception very helpful with organising trips and transfers to the airport. Nice room overlooking the square.
Stayed 3 nights in Jun 2025

10/10 Excellent

TOYOKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent view and center of the old town
Stayed 1 night in May 2025

10/10 Excellent

Christopher Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position and a wonderful view of the square
Stayed 2 nights in May 2025

6/10 Okay

Allison

Liked: Staff & service
The location could not be beat. Our room was very tired-very old bedspread, rug not so clean, curtains worn and thread-bare. I paid for a larger room with extra sitting space. While I appreciated the extra space, the furniture was too uncomfortable to sit on. The bed was hard as a rock and the pillows old and lumpy. The bathroom was very nice. To be fair to the hotel, while someone was cleaning another (smaller, less expensive room) I peaked in and it looked nicer than mine. More light. My room was very dark. The view from our room was great. I could deal with the dated, tired aspect of the hotel but when I kept rolling off of the very hard bed and couldn't get comfy on the pillows I realized I had made a poor choice. Like I said, location could not be beat.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fabulous views and great service.

Incredible views from our window overlooking the old town square and church tower. The staff were friendly and helped us several times, including providing a breakfast when we left before breakfast hours. The breakfast was nice with cooked options. Room (35) was comfortable and quiet when windows were closed. Bed was comfortable and there was plenty of seating available. Easy to walk to main sights from hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay at Hotel Wentzl. Staff very courteous, food in hotel restaurant excellent. Excellent location, right on the main square.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly central
Stayed 2 nights in Mar 2025