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Old Town Residence - Premium Aparthotel

3.0 star property

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Photo gallery for Old Town Residence - Premium Aparthotel

Shower, hair dryer, towels, soap
Exterior
Premium Suite | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi
Premium Double Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi
Premium Triple Room | Living area | 43-inch Smart TV with digital channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
17 Mikolajska, Kraków, Malopolskie, 31-027
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Planty Park
    ‪1 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪35 min drive‬

Room options

View all photos for Premium Twin Room

Premium Twin Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi

Premium Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi

Premium Double Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Triple Room

Premium Triple Room | Living area | 43-inch Smart TV with digital channels, TV

Premium Triple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Quadruple Room

Premium Quadruple Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi

Premium Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Triple Room

Premium Triple Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi

Premium Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite | Hypo-allergenic bedding, cots/infant beds, travel cot, free WiFi

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Old Town Residence - Premium Aparthotel

This smoke-free hotel features express check-in and express check-out. Housekeeping is available on request.
Old Town Residence - Premium Aparthotel offers 11 air-conditioned accommodations, with a hairdryer. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

During your stay at Old Town Residence - Premium Aparthotel, you're just a quick walk from Main Market Square.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Steps from Royal Road and 4 minutes on foot from Main Market Square
As a guest of Old Town Residence - Premium Aparthotel, you'll find express check-in and express check-out. The front desk is open around the clock.

This 3-star Kraków hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)
  • Travel cot

Guest services

  • Housekeeping (on request) (for a fee)

Spa

  • Couples treatment rooms

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for PLN 50.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: PLN 60 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: PLN 60 every 7 days
  • Crib (infant bed) fee: PLN 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old Town Premium Krakow
Old Town Residence Premium Aparthotel
Old Town Residence - Premium Aparthotel Hotel
Old Town Residence - Premium Aparthotel Kraków
Old Town Residence - Premium Aparthotel Hotel Kraków

Old Town Residence - Premium Aparthotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 11 out of 81 reviews
Rating 4 - Poor. 6 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ashley Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tatyana

Liked: Cleanliness, property conditions & facilities
This location is amazing! The room was good, we enjoyed our stay.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Henriette Kragh

Disliked: Property conditions & facilities
The location is just perfect. Check in and access with key codes worked fine. Generally, the room was quite small and I don’t see how three people could have fitted in. The carpet was full of old stains.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to restaurants, parks, and points of interest. The place is comfortable and feels safe.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
2 minute walk from the main square. Lots of options for dining and places to grab a drink. Very comfortable bed and relatively quiet for its location
Stayed 3 nights in Sep 2022
Verified

4/10 Poor

Dorothy

Disliked: Cleanliness, staff & service
Not all of these issues are the fault of Old Town Residence. One of our major disappointments was that “breakfast included”means you get a breakfast voucher for a local restaurant. The hotel claims this is made clear on their site but “Hotels.com”do not. If we want to have breakfast at a restaurant we will choose for ourselves closer than a 21 minute walk. The room itself was cramped and dingy. There was no chair, no cupboards or drawers, the pillows were hard and a musty smell permeated the apartment. The bathroom was newly renovated and quite nice. I would not recommend it.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow City Break

Lovely apartment, spacious. Great location, 5minute walk to the centre.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
My experience exceeded expectations. Staff communication with WhatsApp was quick and courteous. Room was great. Ideal location to Old Town Krakow and the train station. I will definitely stay here again.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment was spotlessly clean and well located. It was less then 10 minutes from the train station & a few minutes walk from the main square. Would highly recommend.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but there are lots of pubs and clubs nearby so it is v noisy at night.
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Cameron

Liked: Cleanliness, staff & service
Overall an okay stay, these are not apartments, they are hotel rooms without daily servicing. Good for a night, the room and beds are small, if you are staying for longer I'd recommend somewhere else. Very convenient location for the old town.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in an amazing position in Kraków which is only 3/4 minutes far away from the main square (of course it depends from how fast you walk) which made everything much easier. The Room was really clean and they provided us with all the necessary for a 4 days staying. Moreover, it was also quite spacious.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Right off the Little Market square, 15-20 minutes walk to train station and just steps away from Old Town. Clean and modern furnishings at a very affordable price. Luggage storage available. There’s no reception office on site, but check in procedure and communications through WhatsApp were very easy.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Accommodation is in a great location but the photos on the website are clearly of a different property. Carpets were dirty, beds were uncomfortable with a tiny bathroom which had a shower that was minute! Tried to bribe us with an extra hour on the check out if we left a positive review - generally disappointing
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

10/10 location and the room is very modern not a bad thing to say!
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Situated in the old town and a five minute walk to the main square. Simple check in, you're mailed/texted the entry code for the main entrance and your room on the day of arrival. Ten minute walk from Krakow station if you choose to take the train from the airport. Very good value
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So comfy that u might miss your check out

Very spacious and cozy apartment with comfy bed and nice bed linen- I had an amazing sleep… that I missed the check out time :) location is spot on, by main square and all the fantastic restaurants And night life around
Stayed 1 night in Aug 2022
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, and spacious room, except for the bathroom. Shower was very small.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Abbegail

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! The area is beautiful and it is within walking distance to the main old town square. There are many restaurants and shops nearby. The building is older but the decor was modern and clean. We did have some issues getting into the building with the code we were given and had to call reception. There is not a front desk, check-in and check-out is done virtually.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Charlene

Liked: Staff & service, property conditions & facilities, room comfort

Great Location

Decent sized room, not enough storage space. There is tea coffee making facilities and a mini fridge. The surfaces and floor were not the cleanest. A light in the back yard between buildings is needed. Great wee place for a stay
Stayed 4 nights in Mar 2024
Verified

8/10 Good

John

Liked: Cleanliness
Disliked: Staff & service
We were staying 3 nights and it would have been nice to have more than 1 teabag provided, and there was never a receptionist available
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 netter i september

Krakow var en fin by og leiligheten hadde en svært sentral plassering.
Stayed 4 nights in Sep 2024
Verified

4/10 Poor

Shingo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not recomended

I was given a ground-floor room facing the street, and the traffic noise was unbearable. I barely slept a wink, and the sound of cars driving over the cobblestones was the worst. The bed, which was supposed to be a single, was actually two separate mattresses pushed together, and they kept sliding apart during the night, making it incredibly uncomfortable. The shower booth was also uncomfortably small. I will never stay here again.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, but be careful.

Lovely rooms, very comfortable. One slight issue, when we went to check-in our room wasnt ready so we were changed room. Sadly at 4am the person previously allocated that room arrived, which was distressing and interrupted the night.
Stayed 1 night in Sep 2022