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Turnau City Aparthotel

3.5 star property
VIP Access

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Outdoor space

Explore the area

View in a map
ul. Szlak 50/220, Kraków, Lesser Poland, 31-153
  • Place, Galeria Krakówska
    ‪3 min walk‬
  • Place, Royal Road
    ‪4 min walk‬
  • Place, Main Market Square
    ‪15 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪33 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Studio, 1 Queen Bed, Kitchenette

Standard Studio, 1 Queen Bed, Kitchenette | Individually decorated, individually furnished, laptop workspace

Standard Studio, 1 Queen Bed, Kitchenette

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Individually decorated, individually furnished, laptop workspace

Standard Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room, Balcony, Tower (Air Condition)

Panoramic Double Room, Balcony, Tower (Air Condition) | Terrace/patio

Panoramic Double Room, Balcony, Tower (Air Condition)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition) | Individually decorated, individually furnished, laptop workspace

Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom (Air Condition)

Individually decorated, individually furnished, laptop workspace

Family Apartment, 1 Bedroom (Air Condition)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed (Air Condition)

Studio, 1 Queen Bed (Air Condition) | Individually decorated, individually furnished, laptop workspace

Studio, 1 Queen Bed (Air Condition)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom, Balcony (Air Condition)

Superior Apartment, 1 Bedroom, Balcony (Air Condition) | Individually decorated, individually furnished, laptop workspace

Superior Apartment, 1 Bedroom, Balcony (Air Condition)

  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, Balcony, Tower (Air Condition)

Panoramic Studio Suite, Balcony, Tower (Air Condition) | Individually decorated, individually furnished, laptop workspace

Panoramic Studio Suite, Balcony, Tower (Air Condition)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition) | Individually decorated, individually furnished, laptop workspace

Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition) | Individually decorated, individually furnished, laptop workspace

Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premier Penthouse, 1 Bedroom (Air Condition)

Individually decorated, individually furnished, laptop workspace

Premier Penthouse, 1 Bedroom (Air Condition)

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony (Air Condition)

Suite, 1 Bedroom, Balcony (Air Condition) | Individually decorated, individually furnished, laptop workspace

Suite, 1 Bedroom, Balcony (Air Condition)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Balcony

Studio, 1 Queen Bed, Balcony | Individually decorated, individually furnished, laptop workspace

Studio, 1 Queen Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Turnau City Aparthotel

This smoke-free aparthotel features self parking, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a corner/local shop are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include a fenced private garden and room service. The Bathroom is shared and limited housekeeping is available.
Turnau City Aparthotel offers 74 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Guests have access to shared bathrooms. Bathrooms include baths or showers and hairdryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Turnau City Aparthotel, you're connected to a shopping centre and just a quick walk from Royal Road. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge). Built in 2009, this comfortable aparthotel has 74 apartments over 6 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a fenced garden and a flat-screen TV
  • Free Wi-Fi (speed: 25+ Mbps)
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include convenience store, laundry facilities and multilingual staff
  • Just a 5-minute walk from Royal Road and 14 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Turnau City Aparthotel offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Turnau City Aparthotel also features laundry facilities, a corner/local shop, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kraków aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (PLN 60 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Paper towels
  • Refrigerator
  • Spices

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: PLN 50 for adults and PLN 50 for children
  • Dining table
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: PLN 60 per stay

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch flat-screen TV with digital channels
  • TV in common areas

Outdoor areas

  • Fenced yard
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Pet friendly
  • 5 pets total
  • Fee: PLN 60 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping centre
  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near a train station

Things to do

  • Shopping centre
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 4 buildings
  • 6 floors
  • 74 units
  • Built in 2009
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: PLN 100
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: PLN 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: PLN 60 per pet, per day
  • Maximum 5 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 60.0 per stay.
  • Cots (infant beds) are available for PLN 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PLN 50 for adults and from PLN 50 for children
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self-parking fee: PLN 60 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Crib (infant bed) fee: PLN 30.0 per stay
  • Rollaway bed fee: PLN 60.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Turnau City Aparthotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Angel City Turnau Apartment Krakow
Angel City Turnau Krakow
Angel City Turnau
Angel City by Turnau
Turnau City Aparthotel Kraków
Turnau City Aparthotel Aparthotel
Turnau City Aparthotel Aparthotel Kraków

Turnau City Aparthotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 465 reviews
Rating 8 - Good. 168 out of 465 reviews
Rating 6 - Okay. 55 out of 465 reviews
Rating 4 - Poor. 12 out of 465 reviews
Rating 2 - Terrible. 7 out of 465 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emma

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent communication, area is nice and close to everything. Very clean, would highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Beata

Liked: Cleanliness, property conditions & facilities, communication
Good location and quiet stay
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, property conditions & facilities, communication
Great place great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Check-in, communication, listing accuracy
Clean room. Spacious. Having a balcony was lovely
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, communication
Excellent location, helpful staff, very convenient garage parking. The apartment was spacious and clean. I would stay there again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location and underground parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, big room, had everything we needed!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Dani

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to stay. Good quality at a very good price! Very very clean!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities, communication
Nice place to stay overnight
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable and clean property. Walkable distance to central bus and train station, communication very prompt
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, room comfort, communication
Very easy access and perfect self contained living space
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

LISA

Liked: Cleanliness, property conditions & facilities, communication
This apartment is in a great location by the train station, mall and walking distance to the Old City. Highly recommend it. It was clean and easy to check in.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Minyoung

Liked: Cleanliness, amenities, communication
good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Espen lie

Liked: Check-in, communication
The shower wasn't clean it was mold...
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

ADRIANO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located, near the Central Train Station and Galeria Krakowska (less than 10 minutes walk). Clean and comfortable apartment. The washing machine was very useful. The self-check-in was very easy and we were able to store our luggage at reception after check-out. I recommend it.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Barbara

Disliked: Cleanliness, check-in
Flat was dirty specially the floor in the bathroom and bath,sheets on bed too small,curtains dirty,windows filthy,would be nice to have toster in the kitchen
Stayed 7 nights in Mar 2026
Verified

8/10 Good

miroslav

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property great stay. Good location close to city center.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Erin

Liked: Cleanliness, communication, listing accuracy
Just a short walk from the main square, right next to a big shopping centre as well, nice bakeries/ food spots near by. Room could’ve done with more amenities, we had washing up liquid and plates/glasses etc but nothing the wash them with or dry them with. Had two small square pillows on the bed so would’ve been more comfortable with more, cleaners on the day of check out were very loud
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Xiao

Liked: Cleanliness, property conditions & facilities, communication
very good location. can easily walk to the mall the train station to the airport. apt clean
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, well equipped, close to the main stations and the old town. However, the apartment could do with some tlc (wall cracks, peeling paint, blinds didn't work so I wasn't able to block out the light, leaking shower head with mildew, marks on shower tray). Good for 1 night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location, room size and cleanliness make this a bargain compared to other hotels in the vicinity.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were efficient in their communication and the facilities were in place to start my holiday very promptly (check in instructions etc key pickup) location was very good with taxi ranks,trams, buses and e scooters very close nearby. Food and groecy shops also being very close as well. Also very easy to get to the Old town from where the hotel is situated
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Ireneusz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelent location!
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Andy

Liked: Cleanliness, amenities
Poorly advertised ,the room in the pictures on Hotel.com are not the room you get,very misleading.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Saurabh

Liked: Cleanliness, amenities, communication
Very conveniently located, just a short walk from the main station. Clean apartment and comes with all required amenities. The beds are a bit soft, but we're okay with that. The support team was available via whatsapp which was a big advantage. The instructions to checkin were clear. The office is on the same floor where there is a facility to keep luggage in opening hours. Recommended for a stay, especially if ur coming with family
Stayed 4 nights in Dec 2025