EQ Kuala Lumpur

5.0 star property

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Photo gallery for EQ Kuala Lumpur

Lobby
5 restaurants, breakfast, lunch served; local and international cuisine
City view from property
Premium bedding, down duvets, free minibar, in-room safe
2 outdoor pools, open 7:00 AM to 9:00 PM, free pool cabanas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included

Explore the area

View in a map
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Suria KLCC Shopping Centre
    ‪5 min walk‬
  • Place, KLCC Park
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Club)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Twin Towers View)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room (Club)

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Room, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed (KL Tower View)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed (Twin Towers View)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Queen Double)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

EQ Kuala Lumpur

Luxury hotel with 5 restaurants and 2 outdoor pools
This smoke-free hotel features 5 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
EQ Kuala Lumpur offers 440 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of EQ Kuala Lumpur's great location. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy local and international cuisine while dining at Nipah
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Forest Eco Park
  • Airport shuttle service available for a fee
EQ Kuala Lumpur offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 30677 square feet (2850 square metres) and includes conference space. A children's pool, multilingual staff, and tour/ticket assistance are also featured at the luxury EQ Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Nipah – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Kampachi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Sabayon – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner. Reservations are required. Open daily.
Etoile – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Blue – This rooftop bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (MYR 40 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 118 to 126 for adults and MYR 59 to 63 for children
  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Blue
  • Etoile
  • Kampachi
  • Nipah
  • Sabayon

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 30,677 square feet of conference space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 51 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at EQ Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 118 to 126 for adults and MYR 59 to 63 for children
  • Airport shuttle fee: MYR 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MYR 250 (one-way), (up to 12 years old)
  • Valet parking fee: MYR 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
EQ Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

EQ Hotel Kuala Lumpur
EQ Kuala Lumpur
Hotel EQ Kuala Lumpur
Kuala Lumpur EQ Hotel
Hotel EQ
EQ Kuala Lumpur
EQ Hotel
EQ
EQ Kuala Lumpur Hotel
EQ Kuala Lumpur Kuala Lumpur
EQ Kuala Lumpur Hotel Kuala Lumpur

EQ Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 495 out of 606 reviews
Rating 8 - Good. 77 out of 606 reviews
Rating 6 - Okay. 22 out of 606 reviews
Rating 4 - Poor. 6 out of 606 reviews
Rating 2 - Terrible. 6 out of 606 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed, Keighley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eq Hotel sets the standard for luxury accommodation. From the minute we arrived to our departure we were treated like royalty. Every request was accommodated. Mini bar and snacks were a lovely surprise. Breakfast buffet was out of this world. Special thank you to the bell boy at breakfast entry. He is so fun and happy He made me a coffee to take on my outing which was much appreciated. Only suggestion would be a seating area at the main entrance as I sat on the water feature by accident thinking it was a seat. For which I do apologise. Thank you for having us.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent service.
Stayed 2 nights in Sep 2025

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with decent amenities and service! The gym was nice - rooms and finishes seem a bit on the cheap side but overall a good experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Stayed 20 nights in Sep 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Sep 2025

10/10 Excellent

Subhajit

Stayed 3 nights in Sep 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a Premier King Room and absolutely adored the view and experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room. Immaculately clean. Staff friendly and helpful. We enjoyed the buffet dinner, food was great, huge choice something for everyone. The lady who appeared to be overseeing the service was particularly helpful and had a friendly and informative manner. We really enjoyed our stay and look forward to returning.
Stayed 2 nights in Sep 2025

8/10 Good

Hsiao wei

Stayed 4 nights in Sep 2025

10/10 Excellent

Gaurang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in KL

Wonderful very comfortable and relaxed stay. Room:36 th floor- beautiful spacious bed v comfy view amazing of twin towers. Blackout blinds brilliant. Shower v powerful - lovely. Lifts: v fast no waiting. Secure - can only get to ur own floor with key card Sky bar51 awesome views and night skyline. pumping music - bit too loud at times hard to talk. Cocktails very nice. Slightly pricey £15 but expected for views and 5* Service: very good @ reception and breakfast. Didn’t eat in hotel - looks amazing but expensive. Breakfast: wide variety & tasty but everything is Luke warm - only real criticism. They don’t close kids on food warmers. Location right in centre so accessible. Walked to most things within 1 km Hotel airport transfer bookable easy and cheaper than cab ! Really recommend this hotel. Ticks all the boxes. We are returning for a night before travelling home
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and great stay

Great hotel and great location. Big rooms, lots of amenities including unlimited refills of a free minibar. Staff were accommodating and friendly. Parking is free if you’re a guest. Rooftop bar has a great view and guests can walk in without a reservation. TVs in rooms are old fashioned pay per view style with a few rubbish channels, and the remote is bespoke so no option to watch your own streaming services like a more modern setup would allow - this is my only criticism.
Stayed 3 nights in Sep 2025

10/10 Excellent

HAEUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were friendly and open to help inquiries. Have a various breakfast options such as Malaysian, western and asian.
Stayed 1 night in Sep 2025

8/10 Good

Sahar

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Delicious breakfast buffet. Delicious and affordable room service. Room was spacious, clean and quiet. Loved the room darkening, remote blinds. Convenient to paths shops and trains. Loved it.
Stayed 6 nights in Aug 2025

6/10 Okay

Shaila

Stayed 4 nights in Aug 2025

6/10 Okay

Ferudun Steven, Balgownie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

yudenis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with plenty of amenities. Great breakfast and dinner. Close to malls and restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

ali

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 5 nights in Jul 2025

10/10 Excellent

callum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025

8/10 Good

TAKESHI

Stayed 2 nights in Jul 2025

10/10 Excellent

Loi, Huntington Beach

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the complimentary upscale coffee, drinks and snacks in the minibar, combs, and other vanity items. Our premium room had a view of both the Petronas Twin Towers and the KL Tower. The room is luxurious and refined, the best one we've stayed in. The unique striped color pattern on the exterior of the hotel walls made it easy for us to see and find our way back from walking excursions; very unique and stand out from nearby hotels.
Stayed 4 nights in Jul 2025

10/10 Excellent

Loi, Huntington Beach

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EQ hotel is easily the best and most luxurious hotel we've ever stayed at, and we've been to a number of 5* hotels. We liked the complimentary drinks in the minibar, as well as all the complimentary items and amenities in the room. The hotel is beautiful inside and out, and its unique striped color lighting on the hotel exterior made it easy for us to find our way back from our walking excursions. If we ever visit Kuala Lumpur again, we will for sure stay at the EQ again.

10/10 Excellent

Ricart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025