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EQ Kuala Lumpur

5.0 star property

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Photo gallery for EQ Kuala Lumpur

City view from property
Meeting facility
Rooftop bar
Rooftop bar
5 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Spa
  • Breakfast available

Explore the area

View in a map
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, KLCC Park
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 1 King Bed (Club)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Twin Towers View)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 1 King Bed (Twin Towers View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, free minibar, in-room safe

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Twin Room (Club)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed (KL Tower View)

Premium bedding, down duvets, free minibar, in-room safe

Premier Room, 1 King Bed (KL Tower View)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Queen Double)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room (Queen Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Premium bedding, down duvets, free minibar, in-room safe

Studio Suite

  • Sleeps 2
  • 1 King Bed

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About this property

EQ Kuala Lumpur

Luxury hotel with 5 restaurants and 2 outdoor pools
This smoke-free hotel features 5 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
EQ Kuala Lumpur offers 440 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of EQ Kuala Lumpur's great location. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy local and international cuisine while dining at Nipah
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre
  • Airport shuttle service available for a fee
EQ Kuala Lumpur offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 30677 square feet (2850 square metres) and includes conference space. A children's pool, multilingual staff, and tour/ticket assistance are also featured at the luxury EQ Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Nipah – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Kampachi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Sabayon – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner. Reservations are required. Open daily.
Etoile – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Blue – This rooftop bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at EQ Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 88.00 to 94.00 for adults and MYR 44.00 to 47.00 for children
  • Airport shuttle fee: MYR 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MYR 250 (one-way), (up to 12 years old)
  • Valet parking fee: MYR 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
EQ Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

EQ Hotel Kuala Lumpur
EQ Kuala Lumpur
Hotel EQ Kuala Lumpur
Kuala Lumpur EQ Hotel
Hotel EQ
EQ Kuala Lumpur
EQ Hotel
EQ
EQ Kuala Lumpur Hotel
EQ Kuala Lumpur Kuala Lumpur
EQ Kuala Lumpur Hotel Kuala Lumpur

Reviews

EQ Kuala Lumpur Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 457 out of 560 reviews
Rating 8 - Good. 72 out of 560 reviews
Rating 6 - Okay. 20 out of 560 reviews
Rating 4 - Poor. 5 out of 560 reviews
Rating 2 - Terrible. 6 out of 560 reviews

Reviews

10/10 Excellent

Yaser

Stayed 3 nights in Jun 2025

10/10 Excellent

Kam Heung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工服務超好，全程笑容，令住客感到心情愉快，很好的體驗。
Stayed 3 nights in Jun 2025

10/10 Excellent

Jedidiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious. Great pool, great food. Very convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff. Everyone did an excellent job making sure our stay was enjoyable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Woon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at EQ. View of the tower was great, room was spacious and clean. Traffic around the area was not congested which is a plus point
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
EQ KL is a great 5 star hotel amd is very convenient for shopping and food with many great dining options nearby. Staff are very friendly and accomodating. Traffic around the hotel can be quite congested at peak times so if you go somewhere by car factor some extra time in peak hour. Planning to stay there again on our next KL trip.
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Property conditions & facilities, room comfort
Séjour de 3 jours dans ce magnifique hôtel! Le sky51 est top et la vue de nuit est folle!!! Je recommande
Stayed 2 nights in Jun 2025

10/10 Excellent

Amir

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent hotel, very modern and walking distance to shopping centre KLCC and central areas
Stayed 3 nights in Jun 2025

10/10 Excellent

Baldeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, everything we needed and central
Stayed 2 nights in Jun 2025

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a repeat customer. Very nice staff and excellent accommodations all well attended. Easy access to dining, shopping and work. Breakfast buffet is excellent. Highly recommended.
Stayed 9 nights in May 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in my trip, beautiful, clean, the staff very helpful and very kind, every day 6 bottles of water , mini bar complimentary Conclusion super very nice hotel
Stayed 4 nights in May 2025

10/10 Excellent

SiewFun

Stayed 2 nights in May 2025

4/10 Poor

aki

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staffs there were very inpatient to guests, yesterday morning around 940am, the staff in spa room asked us to get out immediately because it was not the time, the door was opened at that time, we can understand but when I asked him about earlier reservation , he told me no reservation , cant order earlier , very rude attitude , I think hotel should train the staffs more.
Stayed 4 nights in Apr 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property for a short stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Svend-Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Kuala Lumpur

Perfect placed hotel close to everything. Very helpful and positive staff helping with any request.
Stayed 3 nights in Apr 2025

10/10 Excellent

Van

We had a wonderful stay. Great convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from room 3006
Stayed 2 nights in Apr 2025

10/10 Excellent

Hsiaonuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sink water

Just the sink water is a bit small
Stayed 3 nights in Apr 2025

8/10 Good

Kyu

Stayed 2 nights in Apr 2025

10/10 Excellent

Martina

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a stunning hotel located in a great area with fabulous views. We were treated wonderfully.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamilah, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EQ Kuala Lumpur completely blew me away. The hotel itself is gorgeous. Everything from the sleek lobby to the stylish rooms felt five-star and beyond. But what set this stay apart for me was the staff. Every single person we interacted with was warm, friendly, and incredibly accommodating. They made us feel genuinely welcome from the moment we arrived. We got to the hotel at 10 a.m., and without even asking, they gave us an early check-in—no extra charge, no questions asked. On the day of our departure, they also offered us a late check-out, and even helped coordinate reliable driving services for us during our stay. That level of service is rare, and it made everything so much smoother. The room itself was super spacious and perfect for a group. We stayed in a double queen room, and it comfortably fit four people. It never felt cramped, which is such a win when traveling with others. The location is also unbeatable just steps away from Pavilion Mall and right in the heart of the city, making it easy to get anywhere. Now let me talk about the room service because it deserves a moment of its own. Honestly, hats off to the chef. I ordered breakfast five days out of the seven I was there, and every meal (including lunch and dinner) was fresh, delicious, and delivered quickly. It’s the best room service food I’ve ever had, hands down. Plus, it was affordable which you can’t say about most hotels of this caliber.
Stayed 7 nights in Mar 2025

10/10 Excellent

chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever
Stayed 2 nights in Apr 2025