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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

A bar area with a curved counter, green upholstered chairs, and a patterned wall.
A modern hotel room with a wooden dining table, comfortable seating, a flat-screen TV, a sofa, a desk, and a large window offering a city view.
A modern hotel with a rooftop infinity pool overlooking a city skyline.
A high-rise hotel with multiple floors, large windows, and a prominent sign at the top.
A rooftop bar with a city skyline view, including a prominent tower and a hotel.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Central Market
    ‪7 min walk‬
  • Place, Jalan Alor
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (View)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Single Beds (View)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Room, 1 King Bed

9.6 out of 10
Exceptional
(48 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern hotel room with a large window, a round dining table, two chairs, a sofa, and a television on the wall.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a television, and a large window with a city view.

Room, 2 Single Beds

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Tower

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Tower (View)

A hotel room with two beds, a desk, a chair, a television, and a large window with a city view.

Room, 2 Single Beds, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with a safe and complimentary slippers. Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Four Points by Sheraton Kuala Lumpur, Chinatown's great location. During your stay, you're just a quick walk from Petaling Street Market. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Quan's Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 15 minutes by foot from Jamek Mosque and a 4-minute drive from Pavilion Kuala Lumpur
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Quan's Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Lady Yi's Tea House – This café only serves light fare. Open daily.
Jann – Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 469 out of 657 reviews
Rating 8 - Good. 164 out of 657 reviews
Rating 6 - Okay. 18 out of 657 reviews
Rating 4 - Poor. 4 out of 657 reviews
Rating 2 - Terrible. 2 out of 657 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jagmohansingh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good hotel in good location.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
Room was clean & staff were friendly
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, excellent staff, location in China town. We would stay again
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gaetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good location, very clean and well maintained
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff and amenities. This hotel is nothing short of brilliant and the staff are excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew Weil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was amazing. The room had a skyline view of KL
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, need to add more vegetarian option's
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

sau

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Debbie

Liked: Amenities, property conditions & facilities
Rooms great .Staff fantastic -would highly recommended along with the location
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Convienient location and courteous staffs
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Aik Beng

Liked: Cleanliness, property conditions & facilities
Staff helpful and overall had a good stay.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vidyesh

Liked: Cleanliness, amenities, property conditions & facilities
Lovely Experience and view From the room
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a super location for the old town, with a good breakfast, and clean & spacious rooms. Only down-side is the number of lifts - considering the size of hotel a few more should be considered - it wasn't unusual to wait 10 mins for one to come along...and then hope it wasn't already packed!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and location is good as well.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Yeongjen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't eat or drink here.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Peng Kong, Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, but I still feel that the spread should be more.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money. Beautiful room with a huge window looking over the entire city. Lovely pool area, although it would be nice if you could look out while in the pool at the view.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Chinatown, shopping and transit. Friendly helpful staff. Clean room.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Excellent stay.. Great location room upgraded free. Staff all great. Best XMAS!❤️ with my fiancee!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Arlene Marie Asencio

Liked: Cleanliness, staff & service, property conditions & facilities
The gym met our workout needs. Laundry was quick and efficient. Our room was always clean and housekeeping left ample water and coffee.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
The location and as always the food in KL shines.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in excellent location. Off peak rates very affordable.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in great location. there are a few fantastic Malaysian sytle restaurants right opposite to it. Also loads of food nearby in China Town. Walking to The Central Maeket takes 10 minutes or less. and maybe 4 minutes to the cloest railway station. Room is new and staff are friendly. we enjoyed a lot our stay there.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, stayed here before, friendly staff
Stayed 7 nights in Aug 2025