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Four Points by Sheraton Kuala Lumpur, Chinatown

Property class: 4

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Central Market
    ‪7 min walk‬
  • Place, Jalan Alor
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds (View)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(48 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Tower (View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with a safe and complimentary slippers. Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Four Points by Sheraton Kuala Lumpur, Chinatown's great location. During your stay, you're just a quick walk from Petaling Street Market. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Quan's Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 15 minutes by foot from Jamek Mosque and a 4-minute drive from Kuala Lumpur Tower
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Quan's Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Lady Yi's Tea House – This café only serves light fare. Open daily.
Jann – Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 446 out of 630 reviews
Rating 8 - Good. 162 out of 630 reviews
Rating 6 - Okay. 16 out of 630 reviews
Rating 4 - Poor. 4 out of 630 reviews
Rating 2 - Terrible. 2 out of 630 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Excellent stay.. Great location room upgraded free. Staff all great. Best XMAS!❤️ with my fiancee!
Stayed 3 nights in Dec 2025

10/10 Excellent

sau

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jan 2026

6/10 Okay

Kannan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lift was too slow.
Stayed 2 nights in Jan 2026

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Convienient location and courteous staffs
Stayed 2 nights in Jan 2026

6/10 Okay

Janelle

Stayed 2 nights in Jan 2026

8/10 Good

Ted

Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 3 nights in Dec 2025

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, room was clean and comfortable. I could sleep well:) Well priced even though I opted for paying on site!
Nice bed for a restful night
Stayed 3 nights in Nov 2025

10/10 Excellent

Oi Sze Iris

Stayed 1 night in Dec 2025

10/10 Excellent

Kim, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were great. But the location is the absolute best. It is a bit to get to since it’s in the heart of town by taxi. You can also take the KLIA Express and transfer to the LRT line and it’s about a 10 min walk from the station. You are walking distance to endless restaurants and tons of food choices.
Stayed 3 nights in Jan 2026

8/10 Good

JIAING

Travelled with partner
Liked: Amenities
The staff is excellent. There ia always someone behind the front desk for all calls. Water is always provided. There is warmth and friendliness. That is the best thing about this Sheraton location. The biggest weakness is the elevator's speed. There is only technically only 3 elevators going to the rooms, one is going to the parking lot. The crowds in this location are overwhelming since it is hub and central of KL. A lot cars, motorists, people on very small streets. Convenience is a plus. The lobby for check in and out is on 7th floor. The main entrance at ground floor is more a transit area, creating more bottleneck in 2 locations and confusion for 1st time travelers. The hotel goes by Sheraton four points and also marriot so it may be confusing for some. It would be nice if they separate the bar or drinks place from the pool so people can enjoy some privacy of the pool for "party, drinking customers". Great overall experience but wishes it is more calming as a hotel. It is just a busy atmosphere instead of cultural even though it ia at the heart of chinatown.
Stayed 7 nights in Dec 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Anwer, Melbourne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great experience
Stayed 4 nights in Dec 2025

10/10 Excellent

Arin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

8/10 Good

Rajendran

Liked: Cleanliness, staff & service, amenities
Morning breakfast can be improved
Stayed 1 night in Nov 2025

10/10 Excellent

Lee Choong

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and amenities are good. The location is ideal for visiting attractions, taking MRT to other malls, and eateries.
Stayed 3 nights in Dec 2025

10/10 Excellent

HONG

Stayed 1 night in Dec 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 1 night in Dec 2025

8/10 Good

Wai

Stayed 9 nights in Dec 2025

8/10 Good

Aik Beng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff helpful and overall had a good stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
The location and as always the food in KL shines.
Stayed 7 nights in Nov 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities
Rooms are fabulous with breathtaking view the staff is out of this world helpful can’t see enough how great they were at the checking in and during our stay especially Mr. Wahab who went out of his way to help me. Thank you dear staff 🙏
Toon view
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and cleanliness.
Stayed 5 nights in Nov 2025

10/10 Excellent

Husam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my honeymoon here and it was absolutely amazing. Amazing people, amazing breakfast, good clean room, beautiful view. The swimming pool was also nice on the 7th floor. Only note was that the shower wasn’t as hot as we wanted, but it was not an issue! Would definitely come back again
Stayed 6 nights in Nov 2025