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JW Marriott Kuala Lumpur

5.0 star property

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Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Creator video - submitted by Travel Destinasians
Lobby
Outdoor pool
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area | 58-inch LCD TV with satellite channels, TV

Junior Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(33 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

JW Marriott Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
The shopping around JW Marriott Kuala Lumpur gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Shanghai Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, facials or body scrubs at Donna
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Pavilion Kuala Lumpur and 13 minutes on foot from KLCC Park
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Shanghai Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
JW Firehouse – On-site pub. Open daily.
Shook! – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Luk Yu Tea House – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Alchemy – This brasserie specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference centre (8,913 square foot of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1005 reviews
Rating 8 - Good. 220 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Faydi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great overall stay as always
Stayed 3 nights in Sep 2025

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Richard, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location was excellent plenty of options for dining within the hotel and around the area, especially right across the street at the pavilion
Stayed 4 nights in Sep 2025

10/10 Excellent

Omair

Stayed 3 nights in Sep 2025

10/10 Excellent

Salahuddin

Stayed 3 nights in Sep 2025

10/10 Excellent

Afroza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy to stay JW Marriott Kulalumpur. Last 2 time I was stayed at Westin kula lumpur but their service was not up to the mark. Then one of my friend suggest me to stay here. Their service is very remarkable. Specially a Bangladeshi employee ( Md Sohel) is working in room service, his service is very prompt and very helpful also reliable. I really enjoyed my holiday to staying JW Marriot kulalumpur.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yat Mon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quick check in and offered higher level upgrade with immediate check in at 1130am which I paid. We extended check out to 1300pm foc.
Stayed 1 night in Sep 2025

10/10 Excellent

YUAN SOON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Polite staff. Reasonable pricing for a big brand
Stayed 2 nights in Sep 2025

10/10 Excellent

Ming Ren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Abang Talhata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it, Marriot hospitality never fail us❤️
Stayed 6 nights in Sep 2025

10/10 Excellent

Sylvia

Stayed 3 nights in Sep 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and extremely friendly staffs.
Stayed 1 night in Sep 2025

10/10 Excellent

Hui Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Close to pavilion shopping mall and also walkable to TRX.
Stayed 3 nights in Sep 2025

10/10 Excellent

Miss

Stayed 3 nights in Aug 2025

10/10 Excellent

See sin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location location location. Shopping and food options readily available. Service staff were nice and friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Bell boys were very helpful
Stayed 3 nights in Sep 2025

8/10 Good

Daphne

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Family trip

2nd time staying. Pro - Service and Location is great. The play pen provided still can fit my 4 year old kid. Con - Network is terrible. You almost do not get any connection without connecting to their wifi. Their casting service on the TV does not work. The cabinet cannot close fully. The bath area will smell of sewage. The rubber stopper on the side of the bath door is dropping off. Overall it is a great experience
Stayed 4 nights in Sep 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is superbly located in the heart of KL. The room is clean, spacious and the shower is big with good water pressure. The buffet breakfast has a good selection, Western and Oriental.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dina

Stayed 3 nights in Sep 2025

10/10 Excellent

Siong Yi Jessica

Stayed 2 nights in Aug 2025

10/10 Excellent

Lakhbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for getting around the city via the metro. Hotel was clean and very well equipped. Friendly and helpful staff made the whole stay great fun. Check out the Gibson Guitar shop accessible via the lobby.
Stayed 4 nights in Aug 2025

4/10 Poor

moe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There's nice staff and helpful
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
More suitable for Oriental visitors and not for westerners. However excellent facilities and very friendly staff and good location
Stayed 6 nights in Aug 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping malls and foods are within walking distance.
Stayed 2 nights in Aug 2025