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Mercure Kuala Lumpur Shaw Parade

4.0 star property

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Photo gallery for Mercure Kuala Lumpur Shaw Parade

Bar (on property)
Breakfast served
Front of property
Eco-friendly toiletries, hair dryer, slippers, bidet
A hotel room with a bed, a sofa, a desk, and a view of a cityscape through a large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Selangor, 55100
  • Place, Berjaya Times Square
    ‪2 min walk‬
  • Place, Jalan Alor
    ‪9 min walk‬
  • Place, The Exchange TRX
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed (Classic)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds (Classic)

Superior Room, 2 Single Beds (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Single Beds (Classic)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Privilege Luxe)

Room, 1 Queen Bed (Privilege Luxe) | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed (Privilege Luxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a large painting, and a view of the city.

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mercure Kuala Lumpur Shaw Parade

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and self parking. Change of towels is available on request
Mercure Kuala Lumpur Shaw Parade offers 213 air-conditioned accommodations with a safe and complimentary slippers. 45-inch LED televisions come with satellite channels. Bathrooms include bidets, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mercure Kuala Lumpur Shaw Parade. During your stay, you'll be connected to a shopping centre and just a quick walk from Berjaya Times Square. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Chorak
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Berjaya Times Square and 15 minutes on foot from Pavilion Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

A business centre and meeting rooms are available. The business-friendly Mercure Kuala Lumpur Shaw Parade also features a terrace, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Chorak – This restaurant specialises in international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (MYR 8 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 63 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Chorak

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 130.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 63 per person
  • Covered self-parking fee: MYR 8 per night
  • Rollaway bed fee: MYR 130.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Shaw Parade Hotel
Mercure Shaw Parade
Mercure Kuala Lumpur Shaw Parade (opening January 2017)
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur

Mercure Kuala Lumpur Shaw Parade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 902 reviews
Rating 8 - Good. 351 out of 902 reviews
Rating 6 - Okay. 73 out of 902 reviews
Rating 4 - Poor. 8 out of 902 reviews
Rating 2 - Terrible. 7 out of 902 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Nice room, excellent staff. Close to everything. Would stay with them again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Hotel is very nice Good service
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and professional and friendly front desk staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Takuro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff always welcome us with good hospitality
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with the clean and in good condition facilities.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Friendly check-in. Nice and comfortable room. Loved the views of the city. Lots of breakfast options.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Shawaal

Liked: Cleanliness, staff & service, amenities
Clean room Attentive staff Poor water pressure every day of the 9 days in both rooms Good location
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Liang Hui Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and they are big on sustainability. There’s also lots of great food near the area including some MICHELIN Bib Gourmand recipients.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dal Rae

Liked: Cleanliness, staff & service, property conditions & facilities
I liked staying here!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff we always stay there since this hotel opens
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Jathusan

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular staff and close to downtown. Nice rooms and services. Overall, great stay.
Stayed 11 nights in Dec 2024
Verified

10/10 Excellent

Kareen Canares

Liked: Property conditions & facilities
I wish i can stay longer i like the hotel is good location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ahmad Fardeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great service
Stayed 8 nights in Sep 2024
Verified

8/10 Good

M

Liked: Cleanliness
Hated the fact the shower kept going cold. Location was ok
Stayed 1 night in Nov 2025
Verified

8/10 Good

Abdul Ghani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure stay

Overall, a pleasant experience...for short stay, it is highly recommended.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

BL

Liked: Cleanliness, amenities, property conditions & facilities
Hotel looks rather new and room is clean. They also provide small packet prawn crackers and 4 cans of soft drink in the room. Hotel location is quite convenient about 13 minutes walk to Hang Tuah station and Pudu station. There is a link bridge 5 minutes’ walk from the hotel that links to Lalaport Bukit Bintang, a big shopping mall. There are some eateries near to the hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very friendly and kind. I always stay here!
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

KEAN SENG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, clean and quiet. Will stay here again if going bukit bintang area.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Samia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly as some rooms have baths… close to Times Square and Lalaporte. Hotel food was great and not expensive. Nice pool at the top of hotel. Staff were very polite and helpful. Rooms were very nice and had own hot/ cold water unit….never seen that provision before.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very nice hotel, excellent staff, breakfast was fine, had some trouble adjusting the aircon, I enjoyed my stay
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with plenty of good local food and within walking distance to heart of kl shopping area.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Takuro

Liked: Cleanliness, staff & service, amenities
This hotel is very nice for me. All staffs are alwas kind and offer the confortable room.
Stayed 1 night in Oct 2024
Verified

8/10 Good

CHOP CHANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible to Lalaport, Berjaya Time Square and many local eateries around the Hotel.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

pui ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is as good as expected
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel 🤗 Breakfast was good! Close to Time Square. Beds comfy , great showers
Stayed 5 nights in Oct 2024