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Platinum Service Suites Kuala Lumpur KLCC

4.0 star property

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Photo gallery for Platinum Service Suites Kuala Lumpur KLCC

Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa, table, and partition separating the seating area from the expansive window.
Relax by the rooftop pool with a stunning city view.
Relax in a comfortable seating area with a city view, featuring a sofa, coffee table, and shelving units.
Relax in this stylish living space with a central island, sofa, and large window.
Guests can relax in the waiting area, surrounded by a striking mural and comfortable, cushioned chairs.

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Kitchen

Explore the area

Map
THE FACE SUITES, PLATINUM,1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur, 50250
  • Petronas Twin Towers
    ‪10 min walk‬
  • Suria KLCC Shopping Centre
    ‪12 min walk‬
  • KLCC Park
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | 1 bedroom, desk, blackout curtains, soundproofing

Deluxe Apartment, 3 Bedrooms

  • 120 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Apartment, 2 Bedrooms

1 bedroom, desk, blackout curtains, soundproofing

Executive Apartment, 2 Bedrooms

  • 88 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Futon

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | 1 bedroom, desk, blackout curtains, soundproofing

Superior Apartment, 1 Bedroom

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

1 bedroom, desk, blackout curtains, soundproofing

Family Apartment, 2 Bedrooms

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Relax in style with plush armchairs and a large TV, surrounded by a sleek, modern design.

THE FACE Suites Hotel

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.4 out of 5, Excellent, (1691)
The price is €108
for 1 room
includes taxes & fees
10 Aug - 11 Aug
THE FACE Suites Hotel

About this property

Platinum Service Suites Kuala Lumpur KLCC

Hotel with free parking, near Suria KLCC Shopping Centre
This hotel features an outdoor pool, a restaurant and a fitness centre. Self parking is free. Other amenities include a bar/lounge, a poolside bar and a children's pool.
Platinum Service Suites Kuala Lumpur KLCC offers 15 air-conditioned accommodations with fireplaces and washers/dryers. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Platinum Service Suites Kuala Lumpur KLCC, you're just a quick walk from Kuala Lumpur Forest Eco Park. Free self-parking, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Amenities include convenience store, laundry facilities and a lift
  • On-site recreation includes a gym
  • 14 minutes by foot from Petronas Twin Towers and a 2-minute drive from Suria KLCC Shopping Centre
Platinum Service Suites Kuala Lumpur KLCC offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

The business-friendly Platinum Service Suites Kuala Lumpur KLCC also features a library, laundry facilities, and dry cleaning/laundry services. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

Platinum Service Suites Kuala Lumpur KLCC has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Platinum Service Suites Kuala Lumpur KLCC

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Futon bed fee: MYR 50 per day
  • In-room safe fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Platinum Service Suite @ The Face
Platinum Service Suite at The Face
Platinum Service Suites Kuala Lumpur KLCC Hotel
Platinum Service Suites Kuala Lumpur KLCC Kuala Lumpur
Platinum Service Suites Kuala Lumpur KLCC Hotel Kuala Lumpur

Platinum Service Suites Kuala Lumpur KLCC Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ketan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent location and safe and easy parking if self-driving. Overall condition of the unit was alright, could have been better with some rectification/repairs.
Stayed 4 nights in Jun 2024

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Clean and comfortable
Stayed 2 nights in Jun 2024

8/10 Good

Hon Wei

Liked: Staff & service
If they have cashless with no high deposits should be great. The locations are convenient to travel because of Railway stations. Able to direct from KLIA 2 trains to there.
Stayed 2 nights in Jul 2022

2/10 Terrible

DONGJUN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Air conditioners are mostly not working

Check in was a bit weird, since 3 of 5 aircons were not working and no warning upfront was given. Other than that everything was ok
Stayed 1 night in Oct 2021

8/10 Good

Marimuthu

Stayed 1 night in Aug 2020

8/10 Good

Pun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, All staff & security very very helpful. Room is very nice & i have Booking 1- bedroom but the host give me 2- bedroom apartment it’s very nice and clean.
Stayed 1 night in Sep 2019

6/10 Okay

Tamaki

Disliked: Cleanliness, staff & service
客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。
Stayed 2 nights in Jul 2024

6/10 Okay

How Kim, Montreal

Liked: Property conditions & facilities
Stayed 8 nights in Jun 2024

2/10 Terrible

Dae hyun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Soumaya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjours l’emplacement est juste magnifique
Stayed 7 nights in Apr 2024

6/10 Okay

Ma Graciela

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Falta de mantenimiento

No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out . Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón . Creo que hay mejores opciones definitivamente
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
部屋の掃除を依頼してもやらないことがしばしば。 交換したタオルが汚れてる
Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 1 night in Feb 2023