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Aparthotel

Robertson BY Shahjalal Suites

4.5 star property

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Photo gallery for Robertson BY Shahjalal Suites

Romantic Apartment, 1 Bedroom, City View | In-room dining
Romantic Apartment, 1 Bedroom, City View | Living area | 50-inch Smart TV with cable channels
15 outdoor pools
City view
Executive Apartment, 1 Bedroom | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Reviews

3.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Changkat Bukit Bintang
    ‪7 min walk‬
  • Place, Berjaya Times Square
    ‪8 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Romantic Apartment, 1 Bedroom, City View

Romantic Apartment, 1 Bedroom, City View | Balcony view

Romantic Apartment, 1 Bedroom, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Executive Apartment, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Family Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Similar properties

Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers
The Robertson Kuala Lumpur
Bukit Bintang
  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
3.6 out of 5, Good, 74 reviews
The price is €36
includes taxes & fees
17 Jun - 18 Jun
The Robertson Kuala Lumpur

About this property

Robertson BY Shahjalal Suites

15 outdoor pools, a full-service spa and a sauna are available at this smoke-free aparthotel. Self parking is free. Other amenities include a children's pool, express check-in and express check-out. The apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Comforts include Egyptian cotton sheets and a pillow menu, and guests will also find conveniences, such as a dining area and an electric kettle.
This aparthotel offers 4 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch Smart televisions come with cable channels.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a mud bath, a sauna and a steam room. The spa is open daily.
During your stay at this aparthotel, you're just a quick walk from Jalan Alor. Enjoy features like free self-parking, plus 15 outdoor pools and a full-service spa. This luxury aparthotel has 4 apartments. Free WiFi and a kitchen are available in the apartment.
  • Air-conditioned apartment with kitchen, dining area and private garden
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the 15 outdoor pools
  • Treat yourself to mud baths at the spa
  • Amenities include meeting rooms, convenience store and a gift shop
  • On-site recreation includes a sauna, a golf driving range and a playground
  • 13 minutes by foot from Berjaya Times Square and a 3-minute drive from Pavilion Kuala Lumpur
Robertson BY Shahjalal Suites offers its guests a full-service spa, 15 outdoor swimming pools, a sauna, and a children's pool. The luxury Robertson BY Shahjalal Suites also features gift shops/newsstands, a fireplace in the lobby, and a corner/local shop. Free self parking is available.

This 4.5-star Kuala Lumpur aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 15 outdoor pools
  • Full-service spa
  • Mud bath
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: MYR 35 per stay

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate dining area

Entertainment

  • 50-inch Smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Yard

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Accessible shuttle
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Virtual front desk

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the bay

Things to do

  • Bicycle rentals
  • Children's pool
  • Golf driving range
  • Shopping centre
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 35.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation
  • Cleaning fee: MYR 65 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 35.0 per stay
  • Electricity fee: MYR 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's whatsapp mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Robertson BY Shahjalal Suites Kuala Lumpur
Robertson BY Shahjalal Suites Condominium resort
Robertson BY Shahjalal Suites Condominium resort Kuala Lumpur

Robertson BY Shahjalal Suites Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

3.6/10

Cleanliness

3.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Bing-Hao

Disliked: Cleanliness, room comfort, communication

Very bad accommodation experience

The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
Stayed 5 nights in Jan 2025
Verified

2/10 Terrible

Josephine

Disliked: Cleanliness, property conditions & facilities, communication
I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival. Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed. I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Faouzi

Stayed 3 nights in Aug 2024
Verified

6/10 Okay

KEN

Disliked: Communication
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Max

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024