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Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

4.0 star property

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Photo gallery for Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Free minibar, in-room safe, desk, soundproofing
Reception
Daily buffet breakfast (MYR 88.00 per person)
Free minibar, in-room safe, desk, soundproofing
Water park

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Gym

Explore the area

View in a map
Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Place, Sunway Pyramid Mall
    ‪2 min walk‬
  • Place, Sunway Lagoon Theme Park
    ‪2 min walk‬
  • Place, Sunway University
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Plus Executive Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Executive Park

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Park

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Plus Executive

Deluxe Plus Executive | Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Executive

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Staycation - Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Staycation - Deluxe Plus

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Family Room

Free minibar, in-room safe, desk, soundproofing

Family Room

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Hotel connected to the convention centre in Petaling Jaya with free local shuttle
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking and a business centre.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers 401 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
With your stay at Sunway Lagoon Hotel (formerly Sunway Clio Hotel), you're connected to the convention centre and just a quick walk from Sunway Pyramid Mall. Enjoy features like free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Sunway Pyramid Mall and 11 minutes by car from Mid Valley Megamall
  • Free local-area shuttle service
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly Sunway Lagoon Hotel (formerly Sunway Clio Hotel) also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Petaling Jaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Onsite parking available only on request
  • Covered parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (61 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 148.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 88.00 for adults and from MYR 44.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (return, maximum occupancy 4)
  • Covered self-parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per night
  • Rollaway bed fee: MYR 148.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunway Pyramid Hotel West Petaling Jaya
Sunway Pyramid West Petaling Jaya
Sunway Pyramid West
Pyramid Hotel At Sunway Lagoon
Sunway Clio Hotel Petaling Jaya
Sunway Clio Petaling Jaya
Sunway Clio

Sunway Lagoon Hotel (formerly Sunway Clio Hotel) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 508 reviews
Rating 8 - Good. 191 out of 508 reviews
Rating 6 - Okay. 26 out of 508 reviews
Rating 4 - Poor. 12 out of 508 reviews
Rating 2 - Terrible. 10 out of 508 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Stayed 1 night in Jul 2025

10/10 Excellent

Mawarni

Liked: Cleanliness
Super convenient if ypu want to go to sunway lagoon. Its very close. Shopping mall is link to the hotel. Everything abt the hotel is clean and huge. I love the king size bed is huge and toilet is huge. The only problem i have is, most shops open at 10am. So to get breakfast outside hotel is limited. But i highly recommend for family with children to stay there if plan to go to sunway lagoon theme park.
Stayed 2 nights in Jun 2025

8/10 Good

Lee Ling

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay is great but the staff are not very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Tin Hou

Stayed 8 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carey

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and very convenient

The hotel is very close to the Sunway Lagoon waterpark which is the main reason we selected this hotel. It is also very right next to the Sunway Pyramid mall so very close to shopping and dining. There was some confusion with room booking and I had to upgrade ours to the family room to ensure we get 2 double bed. I suggest to ensure webpage does not allow the wrong selection since it is not a good feeling to have to pay more once you get there. The family room is quite nice. They provided robes and slippers for kids as well and they also have bath soap for kids. My one complain is they do not refresh the water bottles they provided which doesn’t make sense to me. I get that I might not get more bottles per day but since I am staying multiple nights, they should refresh daily.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jian

Stayed 3 nights in Apr 2025

10/10 Excellent

Jafar Ahmad, sweileh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff. Safe.
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the best hotel I have ever stayed in. Impeccable service, room was excellent, shower powerful and an incredible shopping mall right there. Unbelievable.
Stayed 1 night in Mar 2025

8/10 Good

Victor Lessilie

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennie, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are friendly and very accommodating. It is in a very good location, easy access to the mall and plenty of good restaurants around, no need to travel far for shopping. The summing pool is average, everything else is great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge, North Lauderdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located, connected to a major shopping mal. My room had a beautiful view of one part of the city . Yo feel safe by walking in the surroundings
Stayed 2 nights in Jan 2025

10/10 Excellent

Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Marilynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service all around especially the front desk. Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Stayed 2 nights in Dec 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities
Space are good in room and bath room.
Stayed 3 nights in Dec 2024

10/10 Excellent

SOOK LENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Wang

Business traveller
Price is not as stated in Expedia and no breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Stayed 1 night in Nov 2024

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Avelina

Stayed 3 nights in Oct 2024