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Imperial Suites Serviced Apartment

3.5 star property

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Photo gallery for Imperial Suites Serviced Apartment

3 Bedrooms Apartment (Imperial) | Balcony
Balcony
3 Bedrooms Apartment (Imperial) | In-room dining
Property entrance
2 outdoor pools

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Imperial Suites, Jalan Datuk Tawi Sli, Kuching, 93250
  • Place, Kuching Boulevard Shopping Complex
    ‪2 min walk‬
  • Place, Kuching Waterfront
    ‪7 min drive‬
  • Place, Vivacity Megamall
    ‪7 min drive‬

Room options

View all photos for 3 Bedrooms Apartment (Imperial)

3 Bedrooms Apartment (Imperial) | 3 bedrooms, soundproofing, iron/ironing board, rollaway beds

3 Bedrooms Apartment (Imperial)

  • 157 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for 3 Bedrooms Apartment (Premier)

3 bedrooms, soundproofing, iron/ironing board, rollaway beds

3 Bedrooms Apartment (Premier)

  • 148 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for 3 Bedrooms Apartment (Superior)

3 bedrooms, soundproofing, iron/ironing board, rollaway beds

3 Bedrooms Apartment (Superior)

  • 120 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for 4 Bedrooms Residence Suite

3 bedrooms, soundproofing, iron/ironing board, rollaway beds

4 Bedrooms Residence Suite

  • Mountain view
  • 185 sq m
  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for 5 Bedrooms Penthouse Suite

In-room dining

5 Bedrooms Penthouse Suite

  • Mountain view
  • 205 sq m
  • 5 bedrooms
  • Sleeps 15
  • 3 King Beds, 4 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite, 1 Bedroom

3 bedrooms, soundproofing, iron/ironing board, rollaway beds

Executive Studio Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

3 bedrooms, soundproofing, iron/ironing board, rollaway beds

Apartment, 2 Bedrooms

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for 4-Bedroom Suite

3 bedrooms, soundproofing, iron/ironing board, rollaway beds

4-Bedroom Suite

  • Sleeps 8
  • Free Wi-Fi

View all photos for Penthouse Apartment

3 bedrooms, soundproofing, iron/ironing board, rollaway beds

Penthouse Apartment

  • Sleeps 11
  • Free Wi-Fi

View all photos for 1 Bedroom Suite

3 bedrooms, soundproofing, iron/ironing board, rollaway beds

1 Bedroom Suite

  • Sleeps 2
  • Free Wi-Fi

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About this property

Imperial Suites Serviced Apartment

This smoke-free hotel features 2 restaurants, 2 outdoor pools and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and a business centre. Limited housekeeping is available.
Imperial Suites Serviced Apartment offers 5 accommodations with washers/dryers and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a limited basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
With your stay at Imperial Suites Serviced Apartment, you're connected to a shopping centre and just a quick walk from Kuching Boulevard Shopping Complex. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Boulevard
  • Take a swim in the 2 outdoor pools
  • Amenities include a business centre and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Kuching Boulevard Shopping Complex and a 4-minute drive from City One Shopping Mall
Imperial Suites Serviced Apartment offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Imperial Suites Serviced Apartment also features a garden and a lift. Free self parking is available.

This 3.5-star Kuching hotel is smoke free.

Boulevard – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Imperial Garden – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Boulevard
  • Imperial Garden

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room washing machine/dryer
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-width doorways (97 centimetre wide)
  • Wheelchairs on site

More

  • 20 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Food and drink

  • Dining table

More

  • Iron/ironing board
  • Living room
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in fee for check-in between midnight and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 6 per cent for credit card payments
The front desk is open daily from 8:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: MYR 100.0 per night
  • Credit card charges are subject to a surcharge of 6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Imperial Suites Serviced Apartment Kuching
Imperial Suites Serviced Kuching
Imperial Suites Serviced
Imperial Suites Serviced
Imperial Suites Serviced Apartment Hotel
Imperial Suites Serviced Apartment Kuching
Imperial Suites Serviced Apartment Hotel Kuching

Imperial Suites Serviced Apartment Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 63 reviews
Rating 8 - Good. 8 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 10 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Keith

Disliked: Staff & service
Its a cheap economical place to stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

CASIMIR IGAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Home to stay for family

The stay was magnificent and feel like at home. Easy to go shopping because it's just down stair and within one roof. Very safe place to stay and pleasant.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Khin

Liked: Amenities
Convenient location
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Shak Jin

The bedrooms were not clean on arrival. The bed sheets and pillowcases had visible stains and did not appear freshly laundered. The furniture is also quite worn and would benefit from replacement or refurbishment.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & cozy place, keep up the good work
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Imperial Suites has very spacious apartments with full kitchen. Attached to a mall with a well stocked grocery store. The Suites are located 10 minutes by Grab from the airport and 20 minutes from the Orangutan Sanctuary. But it’s 25-30 minutes from Kutchin center, there is no nearby public transportation and tour companies will not pick you up there.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner provided 1/2hrs early check in and usage of laundry without any charge. Check in and check out process also can be done seamlessly. I will stay there again.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Eddy Boon Yaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice unit & nice view at 18 floor

Nice apartment with nice view of Kuching. Clean room & toilet. But one of the exhaust fan at toilet is too noisy to switch on so my children don’t want to use that toilet. In general, is a nice stay. Tq
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Nizar

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty, from toilets with brownish tiles, the sofa still has food crumbles. Towels quality is same asa OYO hotels, which is embarrassingly low class for Imperial. The amenities is short with not enough plates for 2 bedroom, toilet amenities is same quality as OYO (again). In short, for RM400ish a night it is low value for money
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment really was top notch, very comfortable and incredibly well equipped. I was greeted outside hours by Lung who very quickly and efficiently got me checked in and settled in to the apartment. The properties share gym and pool facilities with the adjoining hotel and are very good and there is also an attached mall which has good shopping although I prefer the supermarket just across the main road. The Hoff, again just across the street, is a great place to get a drink and unwind a bit. It also has the added benefit of staying open quite late. Hope you enjoy the stay as much as I did.
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Room was filthy, full of lice / bed bugs too. And to top it off they tried to get out of refunding the deposit since I was leaving early the next morning. Only because I strongly insisted next thing they returned it. Be very careful! I certainly don’t recommend it.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

VOON LI

Disliked: Cleanliness, property conditions & facilities
Room is dark and bed is dirty and not comfortable.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Imperial Suites (attached to the Imperial Hotel) is a short Grab ride from the airport, but 25-40 minutes drive from the center of Kuching. There is no near public transportation. The reason for my OK rating is management’s policy of only accepting cash payment for room (so opt to pay in advance) and charging MYR 200 cash deposit, Since there is no full time reception and stadf don’t arrive till after 9 a.m. you can’t get your deposit back in cash if you check out for a morning flight. The receptionist tried to be helpful and promised to wire us the deposit refund but arranging this is a pain snd we are still waiting.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Liaw

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Washer & dryer were not provided but mentioned in the part of facilities given in the contract.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Chun Teong

Disliked: Cleanliness, staff & service
When I check in, staff needs to go up the room to get the access card for me. Look unprofessional. The WiFi service down and cannot use nearby WiFi router.in addition, staff provided wrong password. At the end inform me service down and wait for outsourcing technician to fix it on next day! Even apology from staff but unfair for consumer to paid this amount with this poor service which unmatched with the facilities provided! The bath room inside doesn’t even has place or to put my bath towel or clothes
Bathroom condition
Bath room condition without any clothes holder
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Allan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our room was not available for unclear reasons upon arrival. Sketchy and passive aggressive management. A cash damage deposit was required at check in without prior notice. A paper receipt omitted the deposit amount. A 48 hour wait for confirmation of a change was responded to only after Expedia intervention. Caveat emptor!
Stayed 15 nights in Feb 2024
Verified

8/10 Good

Seen Yong

Liked: Cleanliness, room comfort

Nice place for a break

The place is spacious and clean.
Stayed 6 nights in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe to stay
Stayed 3 nights in May 2020
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, room comfort

Weekend gateway

The ambience , cleanliness, bedding comfort, pillow, hot & cold shower , tap are running in good condition, facilities excellent, near to places of eating outside , walking distance to the premises. Night view of its surrounding is beautiful as we stayed on the 19th floor of the 20th floir building.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Sands

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: Mattresses soft & worn out, kitchen cabinets & toilets smells bad, wifi weak & had to reboot before connecting, once you step out of the apartment’s main door, strong sewerage smell !!! Very limited housekeeping service. Bath towels looks dirty, yellowish & worn out. Floor lamps provided in 2nd bedroom came with blown off bulbs ! Pros: Washing machine & dryer provided Water dispenser for hot & cold water Water pressure & shower strong n good
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

TMH

Liked: Cleanliness, staff & service, property conditions & facilities
BERDEKATAN DENGAN SHOPPING MALL,DAN SELESA.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Hui Yii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

The apartment is spacious and clean. Nice view of the city, satisfied with the facilities, especially water dispenser and washing machine are provided. Beds are comfortable. Very satisfied, strategic location.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good place. nice & friendly staff. worth to stay
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing place to chill with my siblings! Love it. Clean and comfy.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property did not accept credit card payment. They only accept cash. This should be advised to guests in advance Inorder to be able to keep cash ready.
Stayed 1 night in Aug 2018