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Dormy Inn Kumamoto Natural Hot Spring

3.0 star property

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Photo gallery for Dormy Inn Kumamoto Natural Hot Spring

Hot springs
Exterior
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
3-1 Karashima-Cho, Kumamoto, Kumamoto-ken, 860-0804
  • Place, Kumamoto-jo Hall
    ‪1 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪1 min walk‬
  • Place, Kumamoto City Hall
    ‪9 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Double Room without Cleaning Service - Non-Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room without Cleaning Service - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Room without Cleaning Service - Non-Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room without Cleaning Service - Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm)

8.4 out of 10
Very good
(48 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (22.4-23.0sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm)

9.4 out of 10
Exceptional
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Room, Non Smoking (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking (17.2sqm)

8.8 out of 10
Excellent
(23 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Japanese Western Room, Non Smoking (29.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm)

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Twin Room, Non Smoking (28.1sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm)

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Run of House, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Run of House, Non Smoking

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Run of House, Non Smoking without Cleaning Service

Premium bedding, down duvets, blackout curtains, iron/ironing board

Run of House, Non Smoking without Cleaning Service

  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking without Cleaning Service (17.2sqm)

9.6 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

9.0 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (14.3-14.7sqm,Single Use)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm,Single Use)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Single Use, No Housekeeping Service)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (Single Use, No Housekeeping Service)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking (22.4-23.0sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room, Smoking (22.4-23.0sqm)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Room, Smoking (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Smoking (17.2sqm)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Twin Room, Smoking (28.1sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Smoking (28.1sqm)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Smoking (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Smoking (14.3-14.7sqm)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Dormy Inn Kumamoto Natural Hot Spring

Along with a restaurant, this hotel has self parking and spa services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Dormy Inn Kumamoto Natural Hot Spring offers 291 air-conditioned accommodations with a hairdryer and blackout curtains. Beds feature down duvets and premium bedding. 26-inch flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages, an iron/ironing board and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Dormy Inn Kumamoto Natural Hot Spring. During your stay, you're just a quick walk from Kumamoto-jo Hall. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes hot springs
  • Just a 2-minute drive from Kumamoto Castle and 10 minutes from Grandmesse Kumamoto
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Dormy Inn Kumamoto Natural Hot Spring offers its guests hot springs. Spa services, a vending machine, and laundry facilities are also featured at Dormy Inn Kumamoto Natural Hot Spring. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Hatago – This buffet restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Hatago

Things to do

  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Spa

  • Deep-tissue massages
  • Hot springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Reflexology
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • 1 building
  • 13 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Kumamoto Natural Hot Spring Hotel
Dormy Inn Kumamoto Natural Hot Spring Kumamoto
Dormy Kumamoto
Kumamoto Dormy Inn
Dormy Hotel Kumamoto
Dormy Inn Kumamoto Natural Hot Spring Hotel Kumamoto

Dormy Inn Kumamoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1007 reviews
Rating 8 - Good. 293 out of 1007 reviews
Rating 6 - Okay. 73 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pisit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9.5/10 helpful stuff, great onsen with sauna
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Great onsen
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justice

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, good amenities. Very clean and hygiene.
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I very much enjoy staying at Dory Inn and try to stay at their ends wherever you can.. I especially like the breakfast and the unset
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and the amenities were lovely!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tarunvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hwoon-Yong

Liked: Cleanliness, staff & service, amenities
All of them
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities
Room was small but comfortable. The bath are great. The evening noodle bowl is a treat. Only tging is that the smoking area is beside the checkin counter and it really stinks
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Im

Liked: Cleanliness, amenities, property conditions & facilities
I recommend this place to those who like a time for relaxation
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Clean room. Nice staff. Great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ka Hay James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, high CP value

Good hotel with high CP value, good location and next to Kumamono City
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ahjajuan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While a little difficult to get to from any rail based station, it is in a good location with a shopping centre right next door
Stayed 2 nights in Apr 2025
Verified

8/10 Good

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were help. I needs to move room due to a very loud snorer who woke me up at 2am and smell of cooking in the morning despite being on the 21th floor
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Apr 2025
Verified

8/10 Good

KOJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025
Verified

8/10 Good

John

Liked: Amenities, property conditions & facilities
The location is super convenient for the bus terminal but a decent walk from the train station. Alternatively it's a 5-10 minute bus ride through the slow, slow traffic (everyone seems to drive in Kumamoto!). There is no key card reader in the elevator, so basically anyone can wander onto your floor if they look like they might be a guest (there are a lot of staff in the lobby, but even so, not the most secure!). The Japanese staff were very polite, and the Chinese-speaking staff were very polite by Chinese standards, which is not quite the same, but fine with me. I can imagine they get complaints from Japanese travellers, though. I didn't try the buffet breakfast, but I probably would next time as there are limited breakfast options nearby. There is free coffee available, although the impression I got is that it was no longer free during breakfast. The rooms were large and comfortable but cleaning was not the best. There was a layer of dust on everything such as the TV and along the skirting behind the bed, and a sticky ring from a glass on the desk. I found an (unused) menbo on the chair. Overall the impression I got was that cleaning was rushed but not terrible by any means. I was using a bus a lot on this trip, so it was very convenient. If I were doing that again, I'd probably stay here again.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

CHIEKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サクラマチに近くて便利でした。
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Panda

Liked: Amenities
房間浴室及温泉需要翻新，清潔保養不佳。其他設施是充足的，位置極佳就在巴士總站旁邊
Stayed 1 night in Feb 2026
Verified

8/10 Good

Masashi

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で、大浴場が良かったです。
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

WUSHIEN

Liked: Cleanliness, staff & service, amenities
以為錢包掉了，服務人員陪同大浴場搜尋，還好最後掉在房間裡有找到，還是謝謝服務人員。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

WUSHIEN

Liked: Cleanliness, staff & service
以為錢包掉了，服務人員陪同前往頂樓大浴場搜尋，最後在房間內找到了，感謝服務人員
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chun Che

Liked: Cleanliness, staff & service, amenities
交通方便，對面就是巴士轉運站及商場，附近也有業務超市、超商、商店街，重點是頂樓有溫泉真的好讚，泡完溫泉還有冰棒可以吃，晚上也有提供免費的拉麵宵夜，之後如果來還是會想選擇這間飯店，很喜歡～
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

shinji

Liked: Cleanliness, staff & service, amenities
清潔感があり、露天風呂にゆったり入れて、大満足でした。
Stayed 1 night in Feb 2026