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Grids Premium Hotel Kumamoto

3.0 star property

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Photo gallery for Grids Premium Hotel Kumamoto

Exterior
Reception
Lobby
Property amenity
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
1-7 Koyaimamachi Chuo Ward, Kumamoto, Kumamoto, 860-0012
  • Place, Sakura Machi Kumamoto
    ‪4 min walk‬
  • Place, Kumamoto-jo Hall
    ‪6 min walk‬
  • Place, Kumamoto Castle
    ‪17 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Semi Double Room, Non Smoking

Semi Double Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

Semi Double Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Queen Double Room, Non Smoking

Queen Double Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

Queen Double Room, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Compact Twin Room, Non Smoking

Compact Twin Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Medium Twin Room, Non Smoking

Medium Twin Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

Medium Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room, 3 Bedrooms, Non Smoking

Family Triple Room, 3 Bedrooms, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

Family Triple Room, 3 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Corner Twin Room, Non Smoking

Corner Twin Room, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

Corner Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Room Selected at Check-In (No choice of bed preference)

A modern hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room Selected at Check-In (No choice of bed preference)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room ( Non Smoking )

Premium bedding, soundproofing, iron/ironing board, free WiFi

Double Room ( Non Smoking )

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Double Room ( Non Smoking )

Premium bedding, soundproofing, iron/ironing board, free WiFi

Queen Double Room ( Non Smoking )

  • Sleeps 2
  • Free Wi-Fi

View all photos for Compact Twin ( Non Smoking )

Premium bedding, soundproofing, iron/ironing board, free WiFi

Compact Twin ( Non Smoking )

  • Sleeps 2
  • Free Wi-Fi

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About this property

Grids Premium Hotel Kumamoto

A restaurant, self parking and a microwave in a common area are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Change of towels is available on request
Grids Premium Hotel Kumamoto offers 197 accommodations with complimentary bathrobes and complimentary slippers. Beds feature premium bedding. 42-inch LCD televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Grids Premium Hotel Kumamoto, you're just a quick walk from Sunroad Shinshigai Shopping Street. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include locker space, laundry facilities and a vending machine
  • Just a 5-minute walk from Sakura Machi Kumamoto and a 1-minute drive from Kumamoto Castle
There's a restaurant on site. Public spaces have free WiFi. Grids Premium Hotel Kumamoto also features a vending machine, laundry facilities, and express check-in. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Grids Premium Hotel Kumamoto has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 to 1,980 for adults and JPY 1,100 to 1,100 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 to 1980 for adults and JPY 1100 to 1100 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grids Kumamoto Kumamoto
Grids Premium Hotel Kumamoto Hotel
Grids Premium Hotel Kumamoto Kumamoto
Grids Premium Hotel Kumamoto Hotel Kumamoto

Grids Premium Hotel Kumamoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 246 reviews
Rating 8 - Good. 81 out of 246 reviews
Rating 6 - Okay. 28 out of 246 reviews
Rating 4 - Poor. 9 out of 246 reviews
Rating 2 - Terrible. 2 out of 246 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to all of the attractions, food and shopping.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eded

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Matthew Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, the only thing we didn’t care for was the motion sensor light that turned on in the middle of the night if you got up for any reason.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yeoung Shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staffs, clean room.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, delicious breakfast
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located and a short walk from the station and main sightseeing attractions (including Matsumoto Castle). Modern hotel with friendly staff.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room size and walking distance to lots of eateries and shopping.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Wing Hoi Hayman

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with sightseeing spots around! Very good deal!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean hotel also very dark . Close to combini, restaurants and stores. Great experience
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is great
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel seems fairly new and was very clean. Moreover, the location is right by a tram stop, and is a very short walk to a lot of restaurants and stores, including a nice Shinshigai (large covered shopping area) that is across the street. Only about a 20 minute walk to Kumamoto Castle as well. The bed was very firm, which some might not like, but I thought it was good.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Rosalind San San

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a good location near to the shopping district however the room assigned to us and our child was very cramped with hardly any walking space and we are unable to open up our luggage. And there are wardrobe to hand our jackets, only 4 wall hangers. The shower room is also tiny and no space to hang up the toilets. Not suitable for families.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond

The hotel was amazing, it blew away our expectations. We received pajamas and slippers, and the room itself was cozy and comfortable. Everything seemed of high quality and well thought. I highly recommend it.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is bigger than Japan average, there is a public bath at 3F and some rest area surrounding by trees, so relax
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ms. Kim deserves a raise at Grid Hotel!

Ms. Kim who was at the front desk was amazing. I saw her handle Korean, Japanese and English speaking customers. She does the work of three people and in a very caring manner. She made my check in so smooth. Thank you and Kim!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Jesse

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just a few fixes.

Hotel is just a good place to shower and rest. It is located in a good area. If you have a car, you will have to pay an extra 2000 yen a day for parking. Their coffee set up is from 3pm-midnight, which is kind of odd times.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute polite female front desk staff provide positive attitude to us when asking for car park in-house service. Appreciate the positive attitude and smile to guest.
Stayed 1 night in May 2024
Verified

10/10 Excellent

hideki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Darien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recieved new towels everyday which was unexpected. Otherwise, excellent.
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is walking distance to transport facilities like Karashimacho Tram Station and Sakuramachi Bus Terminal. The shopping arcade which has food and convenience stores are also within walking distance. However, despite the easy access to transport and shopping, the rooms seems to be generally a bit tighter. Hope that they can improve on the acknowledgement portion because they did not respond initially when I use contact property on Expedia. It was only after sending an email to Expedia which I then have the confirmation acknowledgement.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Arthur

Liked: Cleanliness, staff & service
The interior of the bedroom is very dark. I am not sure if the effect they are trying for. The room was small an awkward. Great breakfast.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Yokotsuka

Liked: Cleanliness
There is no large hot spring bath. My kid was just seeing cats behind the building and staff was unfriendly to alert us this area is staff only. Come on just seeing cats there !
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Hoi Man

Disliked: Cleanliness, amenities
-water dripping from air con and sink -no water provided -suppose to have formal cleaning on the 2nd night, the hotel didn't provide
Stayed 3 nights in Aug 2024