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HOTEL MYSTAYS Kumamoto Riverside

2.0 star property

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Photo gallery for HOTEL MYSTAYS Kumamoto Riverside

Restaurant
Exterior
A hotel room with two beds, a sofa, a TV, and a city view.
Meeting facility
A modern lobby with a large metallic fan sculpture, wooden paneling, and a brick column.

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
4-12 Koyaimamachi, Kumamoto City, Kumamoto Prefecture, 860-0012
  • Place, Sakura Machi Kumamoto
    ‪5 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Place, Kumamoto City Hall
    ‪10 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Standard Semi Double Smoking

Room

Standard Semi Double Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Semi Double Non-smoking

Room

Standard Semi Double Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Non-smoking

Room

Standard Double Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Smoking

Room

Standard Twin Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Non-smoking

Room

Standard Twin Non-smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Twin Non-smoking

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Superior Triple Non-smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Japanese Family Twin Non-smoking

A hotel room with two beds, a flat-screen TV, a desk, and a window with curtains.

Japanese Family Twin Non-smoking

  • Sleeps 4
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Standard Double Room-Smoking

Room

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for River View Triple Non-smoking

Room

River View Triple Non-smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for River View Fourth Non-smoking

A hotel room with two beds, a sofa, a TV, and a city view.

River View Fourth Non-smoking

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Family 5 bed Non-smoking

A modern hotel room with a bed, sofa, armchair, TV, and a small desk.

Family 5 bed Non-smoking

  • Sleeps 5
  • 3 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for River View Twin Room Non-Smoking

A hotel room with two beds, a TV, a city view, and a herringbone-patterned wall.

River View Twin Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

HOTEL MYSTAYS Kumamoto Riverside

Along with a conference centre, this hotel has self parking and dry cleaning. Additionally, gift shops/newsstands, a front desk safe and multilingual staff assistance are on-site.
HOTEL MYSTAYS Kumamoto Riverside offers 194 accommodations.
During your stay at HOTEL MYSTAYS Kumamoto Riverside, you're just a quick walk from Shimotori Shopping Arcade. Features include a conference centre, breakfast (surcharge) and dry cleaning service.
  • Enjoy a bite to eat at the buffet restaurant
  • Breakfast is offered for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a conference centre and a gift shop
  • Just a 3-minute walk from Shimotori Shopping Arcade and 4 minutes on foot from Sunroad Shinshigai Shopping Street
HOTEL MYSTAYS Kumamoto Riverside offers its guests multilingual staff, gift shops/newsstands, and dry cleaning/laundry services. HOTEL MYSTAYS Kumamoto Riverside also features a front desk safe and a lift. The front desk is open around the clock. Parking is available for a fee.

Smoking is allowed in designated areas at this Kumamoto hotel.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Conference centre

Accessibility

  • Lift

More

  • Built in 1984
  • Designated smoking areas

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mystays Kumamoto Riverside
HOTEL MYSTAYS Kumamoto Riverside Hotel
HOTEL MYSTAYS Kumamoto Riverside Kumamoto
HOTEL MYSTAYS Kumamoto Riverside Hotel Kumamoto

HOTEL MYSTAYS Kumamoto Riverside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 5 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shuwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the lake view was beautiful. The service attitude was very good, but English communication was difficult. There was a sewer smell in the bathroom of our room. The parking lot was very convenient downstairs. But you can walk to the shopping area.
Verified

8/10 Good

Yoshito

Liked: Staff & service, amenities
もう少し丁寧な清掃がされるとより良いですね。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yuta

Liked: Staff & service
近郊にアーケード街があり、食事やちょっとした買い物に便利。ホテル自体は一定の古さがあり、水回りは綺麗とは言えない。
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

TAKAAKI

とても良かったです！ また利用したいと思います。
Stayed 1 night in Jan 2025
Verified

6/10 Okay

???

駐車場が少し不便に感じた
Stayed 1 night in Dec 2024
Verified

8/10 Good

Robert

Stayed 1 night in Dec 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025
Verified

8/10 Good

Joji

Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025