PLACE Hotel Ascot

3.0 star property

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Photo gallery for PLACE Hotel Ascot

Front of property – evening/night
Interior entrance
Hallway
Hallway
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
6-4 Anseimachi, Chuo, Kumamoto, Kumamoto, 860-0801
  • Place, Contemporary Art Museum Kumamoto
    ‪4 min walk‬
  • Place, Kumamoto City Hall
    ‪6 min walk‬
  • Place, Kumamoto Castle
    ‪16 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪37 min drive‬

Room options

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Standard Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Economy Single Room, Smoking

  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Superior Double Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Castle view High floor Twin Room, Non Smoking

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Economy Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Smoking (Only E-Cigarettes)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

PLACE Hotel Ascot

A restaurant, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
PLACE Hotel Ascot offers 100 accommodations with complimentary bottles of water and complimentary slippers. 40-inch flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Kumamoto hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at PLACE Hotel Ascot, you're just a quick walk from Yakumo Koizumi Old House in Kumamoto. You'll find features such as free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a lift and a vending machine
  • Just a 4-minute walk from Contemporary Art Museum Kumamoto and 6 minutes on foot from Kumamoto City Hall
There's a restaurant on site. Public spaces have free WiFi. PLACE Hotel Ascot also features a vending machine and a lift.

This 3-star Kumamoto hotel is smoke free.

PLACE Hotel Ascot has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,200 per night); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will serve full breakfast instead of buffet breakfast until further notice.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 1200 per night (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
Property Registration Number 指令(生衛)第154号
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

PLACE Hotel Ascot Hotel
PLACE Hotel Ascot Kumamoto
PLACE Hotel Ascot Hotel Kumamoto

PLACE Hotel Ascot Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 98 reviews
Rating 8 - Good. 21 out of 98 reviews
Rating 6 - Okay. 8 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Connie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very friendly and professional. The rooms are clean and comfortable. The location is great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, property conditions & facilities
Happy Hour and free coffee and free breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Kittaya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Shiho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, great breakfast & location. Newly renovated rooms.
Stayed 6 nights in Nov 2019

10/10 Excellent

SATOSHI, Miyazaki-shi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
素晴らしいホテルです。丁寧に受付していただきました。アメニティはロビーでセルフ方式でした。ロビー、通路、部屋、とても清潔です。部屋は無駄なスペースがなく、広々としており、かつ、水回りも使い勝手が良かったです。ゆったり過ごすことができました。立地もいいです。コンビニはすぐ目の前で、繁華街の中にあるので、店選びには困りません。朝食は、熊本名物もいただけて、出張で利用しましたが旅気分も味わえました。また利用させていただきたいです
Stayed 1 night in Jan 2026

10/10 Excellent

Megumi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
フロントの方々の対応が素晴らしく丁寧でした。特にチェックアウトの際に若い眼鏡の受付の方のお気遣いに感動しました。 ホテルにはアメニティも揃っており、無料も朝食ビュッフェも美味しく、またゆっくり利用したいと思える滞在でした。
Stayed 1 night in Dec 2025

10/10 Excellent

sasamura

Stayed 1 night in Dec 2025

10/10 Excellent

Masanori

Stayed 1 night in Dec 2025

10/10 Excellent

浩之

Stayed 1 night in Dec 2025

10/10 Excellent

Jin

Travelled with group
Liked: Cleanliness, staff & service, amenities
部屋が綺麗でサービスも良かった
Stayed 1 night in Nov 2025

8/10 Good

TOMOKAZU

Liked: Cleanliness, staff & service, amenities
客室も清潔で、快適に滞在できました。
Stayed 1 night in Nov 2025

10/10 Excellent

Tadashi

Business traveller
Liked: Cleanliness, property conditions & facilities
とても親切でした。ありがとうございます。
Stayed 2 nights in Oct 2025

10/10 Excellent

hikasa

Business traveller
Liked: Cleanliness, staff & service, amenities
毎日の美味しい朝食を楽しませて頂きました 勤務先が近いのもありがたい フロントスタッフがとても感じいい
Stayed 8 nights in Oct 2025

8/10 Good

Carol

Stayed 3 nights in Oct 2025

6/10 Okay

Miyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エクスペディアのアプリから予約をする際、複数のホテルで迷っていたところ、リファのドライヤーの写真が掲載されていたので、こちらのホテルを予約をしました。が、私の予約したお部屋には、温泉施設などでよく見かける、普通のドライヤーが置いてあり、フロントに尋ねると、リファのドライヤーは一部のお部屋にしか置いてないとの事。帰宅後、公式ホームページを見ると、リファのドライヤーの写真など掲載されてなく、他の旅行サイトを見ると、一部のお部屋に置いてあると、表記されていました。一度リファのドライヤーを使ってみたくて、楽しみにしていたから残念でした。 あと、フロント前でサービスの飲み物が置いてあったのですが、17時から19時までと時間制限があり、ちょうどその時間、お城観光に行っていたので、いただけませんでした。チェックインと同時にもらえるようにしてくれたらなぁ、っと思いました。 立地は良く、近くにはコンビニもあり、飲食店も多数ありました。 お部屋は広くて、清潔感があり、シャワーベットは切り替え可能なリファのもので、気持ちよかったです。 朝食はどれも美味しく、品数も多くて、つい食べ過ぎてしまいました。 サイトの表記や無料サービスについては、マイナスな点もありましたが、トータルして、すごく良いホテルでした。
Stayed 1 night in Oct 2025

10/10 Excellent

yos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料の朝食ビュッフェがよかったです 正直ビジネスホテルの朝食ビュッフェにそこまで求めていなかったので僥倖でした スタッフの接客対応もとてもよかったです 駐車場が近隣の提携駐車場に入れること(1200円)になりますが朝食がよかったので気にならなかったです
Stayed 1 night in Aug 2025

8/10 Good

エミコ

Liked: Cleanliness, staff & service, property conditions & facilities
特に、スタッフさんの対応完璧でした,また、利用したいです、
Stayed 2 nights in Aug 2025

10/10 Excellent

sangwoo

Stayed 1 night in Aug 2025

2/10 Terrible

?

Liked: Property conditions & facilities
Disliked: Staff & service
ホテルの質、考え方、理念に問題がある気がする。 2泊した2日目の夜には室内着が無い、これは頼めば良い話しなので問題は無いが、一緒に置いてあった私物のTシャツ等が行方不明になり、ひたすら探しても無く、夜中だったのもあるが寝る為には必要なものでフロントに連絡するも今は分からない、とスタッフは探す事も無く、出て来たのはチェックアウトの時だった。 その際に言われたのは、このTシャツで良いですか?よくある事なのですみません、と軽く謝罪。 えっ?そんなに軽い問題?とおもう。 たかがTシャツですが、これが高価な指輪だったら死活問題だ。 出来事を軽く考えすぎてるホテルの問題では無いか。 間違える事はやむを得ないのですが、その後の対応が軽率。 自分自身にも問題がないわけでは無い。 自分達の事は決まり事はしっかりと主張して、お客に対する対応はあまりにも悪すぎる。 しっかりした対応が有ればこんなにも言わないが、よくある事なので…は この先は泊まる方は絶対に無い。 もし気づかず大事な物が無くなっていると考えると恐ろしくなる。 その他の食事は本当に美味しかったし、 それ以外のスタッフの対応も普通に良かった。 不愉快な気持ちでち帰る事になるとはとても残念だ!
Stayed 2 nights in Jul 2025

10/10 Excellent

teruka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

TOMOMI

Stayed 1 night in Jul 2025

10/10 Excellent

のりゆき

Stayed 2 nights in Jun 2025

8/10 Good

RUMI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
部屋の照明付きミラーが電池切れで付かなかった。
Stayed 3 nights in Jun 2025