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ONE STATION HOTEL KUMAMOTO

4.0 star property

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Photo gallery for ONE STATION HOTEL KUMAMOTO

Serves dinner, brunch and happy hour
2 restaurants; breakfast, lunch, dinner and brunch served
Exterior
Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking | Desk, iron/ironing board (on request), free WiFi, bed sheets
2 restaurants; breakfast, lunch, dinner and brunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047
  • Place, Kumamoto Shintoshin Plaza
    ‪1 min walk‬
  • Place, Kumamoto Station Tourist Information Center
    ‪3 min walk‬
  • Place, Amu Plaza Kumamoto
    ‪4 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪42 min drive‬

Room options

View all photos for Luxury Standard Double Room, King Room, Non-smoking, Luxury Floor King Double

A modern hotel room with a bed, a desk, a chair, and a TV.

Luxury Standard Double Room, King Room, Non-smoking, Luxury Floor King Double

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non-smoking Comfort Twin

A hotel room with two beds, a TV, a desk, and a window with a city view.

Comfort Twin Room, Non-smoking Comfort Twin

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, King Room, Non-smoking, King Double

A hotel room with a large bed, a seating area, a bedside table, and a window with curtains.

Standard Double Room, King Room, Non-smoking, King Double

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking

ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking | Desk, iron/ironing board (on request), free WiFi, bed sheets

ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking

  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Life style Comfort Double for 1-2 people use, Non Smoking

A hotel room with a large bed, a sofa, a window with curtains, and a view of greenery outside.

Life style Comfort Double for 1-2 people use, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking (1-2 pax use)

Comfort Twin Room, Non Smoking (1-2 pax use) | Desk, iron/ironing board (on request), free WiFi, bed sheets

Comfort Twin Room, Non Smoking (1-2 pax use)

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Life style Superior Twin for 1-3 people use, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, and a view of the city.

Life style Superior Twin for 1-3 people use, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Double for 1-3 people use, Non Smoking

A modern hotel room with a large bed, a seating area with a sofa and pillows, a small round table, and a floor lamp.

King Double for 1-3 people use, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

A modern hotel room with a sofa, a bed, a small table, and a window with curtains.

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking | Desk, iron/ironing board (on request), free WiFi, bed sheets

Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

A modern hotel room with a large bed, a TV, and a city view.

ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

A modern hotel room with a wooden interior, a sofa bed, a small table, and a TV mounted on the wall.

ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking | Desk, iron/ironing board (on request), free WiFi, bed sheets

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Double (Luxury Floor), for 1-2 people use, Non Smoking

King Double (Luxury Floor), for 1-2 people use, Non Smoking | Desk, iron/ironing board (on request), free WiFi, bed sheets

King Double (Luxury Floor), for 1-2 people use, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

A modern hotel room with a large bed, a desk, and a TV mounted on the wall.

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking | Desk, iron/ironing board (on request), free WiFi, bed sheets

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

A modern hotel room with a wooden ceiling, two beds, a sofa, a chair, and a small table.

Executive Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

ONE STATION HOTEL KUMAMOTO

2 restaurants, a bar/lounge and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
ONE STATION HOTEL KUMAMOTO offers 146 air-conditioned accommodations with complimentary slippers and a hairdryer. 40-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
ONE STATION HOTEL KUMAMOTO 's great location gets high marks from our customers. During your stay, you're just a quick walk from Kumamoto Shintoshin Plaza. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy a meal at the buffet restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Kumamoto Station Tourist Information Center and 4 minutes on foot from Amu Plaza Kumamoto
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. ONE STATION HOTEL KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
CROSS TIME CROSS BE – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
LOBBY BAR ANDO – This lobby lounge serves brunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
TEPPAN KAISEKI RINDOU – This steakhouse only serves dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,320 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CROSS TIME CROSS BE
  • LOBBY BAR ANDO
  • TEPPAN KAISEKI RINDOU

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1320 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto
One Station Kumamoto Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel
ONE STATION HOTEL KUMAMOTO Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel Kumamoto

ONE STATION HOTEL KUMAMOTO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1002 reviews
Rating 8 - Good. 354 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chia Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort room with great location and kind staffs.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Yaping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, less than 5 mins walk from Kumamoto Station.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was perfect and it helped me out a lot getting to where
Stayed 3 nights in Mar 2026
Verified

8/10 Good

King Fai

Liked: Cleanliness, property conditions & facilities
The room is clean and small, hotel's position is great
Stayed 1 night in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to train station. Good restaurant for all meals. Reasonable price being so close to the station. Beds are comfortable and rooms are reasonable size for Japanese rooms. Lots of dining options near by also
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ding Tian

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, the room is big enough for four people
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chiewhui

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for transport n food with clean n comfortable room
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next door to the train station. Seems like a higher end facility than the price suggests. I'll definitely stay there again when i visit Kumamoto.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shops nearby
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Room is very spacious and location is great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Victor Lap Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, friendly and helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LAN HUA

Liked: Cleanliness, staff & service, amenities
Super spacious for 4 adults with study room. Nice place and good location. Staffs are nice and friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

MIWA

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff. We loved the nice kettle in the room, Balmuda.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chia Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
Room is spacious and clean. It's in a good location. The staff is very helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right next to the train station. Staff was very nice and professional. Excellent buffet breakfast. The only problem was only one key (an actual room key, not keycard) was provided for three people sharing a room. Although we just had an overnight stay, we liked the hotel and convenient location so we would stay there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
The whole hotel was luxurious including the waiting area near the reception desk. The accommodations on the “luxury” floor was superb, with a complimentary drink bar area that included different alcohols. Breakfast was also delicious!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jodin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and convenient, right beside the main Kumamoto Station.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and friendly staff!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Douglas S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel next to the JR Station.

Very good top notch hotel. Would definitely stay there again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kittaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay always will be my go to hotel when I’m there
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have the food, but it looked pretty good. Parking garage was easy to find and a close walk. Room was really nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very pleased at how easy checking in was and the rooms tidiness.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and relaxing stay. Love the location of the hotel! The breakfast facility was definitely my favorite aspect of my stay.
Stayed 2 nights in Oct 2023