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Mercure Wakayama Kushimoto Resort & Spa

4.0 star property

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Photo gallery for Mercure Wakayama Kushimoto Resort & Spa

Outdoor pool
Hot springs
Premium bedding, in-room safe, blackout curtains, soundproofing
Classic Suite, 2 Single Beds (Japanese Western Style) | Premium bedding, in-room safe, blackout curtains, soundproofing
A large, modern hotel with a prominent 'Mercure' sign, surrounded by a parking area and greenery, with a view of a body of water and distant hills.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1184-10, Sangodai, Higashimuro-gun, Kushimoto, Wakayama-ken, 649-3510
  • Place, Roadside Station Kushimoto Hashigui-iwa
    ‪2 min drive‬
  • Place, Hashigui-iwa Rocks
    ‪2 min drive‬
  • Place, Kushimoto Ohashi Bridge
    ‪4 min drive‬
  • Airport, Shirahama (SHM-Nanki - Shirahama)
    ‪88 min drive‬

Room options

View all photos for Classic Room with 2 single beds, Business room

A hotel room with two beds, a desk with a computer, a chair, a small table, and a window with a view of hills.

Classic Room with 2 single beds, Business room

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Premium bedding, in-room safe, blackout curtains, soundproofing

Classic Room with 2 single beds and 1 sofa bed, Mountain view

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds, Ocean View

Classic Room, Multiple Beds, Ocean View | Premium bedding, in-room safe, blackout curtains, soundproofing

Classic Room, Multiple Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Corner Twin Mountain View

Premium bedding, in-room safe, blackout curtains, soundproofing

Classic Corner Twin Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds, Ocean View

Premium bedding, in-room safe, blackout curtains, soundproofing

Classic Room, Multiple Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Classic Room, Japanese style, 4 futon beds

Classic Room, Japanese style, 4 futon beds | Premium bedding, in-room safe, blackout curtains, soundproofing

Classic Room, Japanese style, 4 futon beds

7.4 out of 10
Good
(6 reviews)
  • Sleeps 7
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Ocean/Sea view

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of the sea.

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Ocean/Sea view

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Classic Suite, 2 Single Beds (Japanese Western Style)

Classic Suite, 2 Single Beds (Japanese Western Style) | Premium bedding, in-room safe, blackout curtains, soundproofing

Classic Suite, 2 Single Beds (Japanese Western Style)

  • Sleeps 9
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Mountain View (Japanese Western Style)

A hotel room with two beds, a desk, a chair, a small table, a window with a view, and a painting on the wall.

Classic Room, 2 Single Beds, Mountain View (Japanese Western Style)

  • Sleeps 7
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Wakayama Kushimoto Resort & Spa

This smoke-free hotel features an outdoor pool, a restaurant and a sauna. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and conference space.
Mercure Wakayama Kushimoto Resort & Spa offers 252 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. This Kushimoto hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are outdoor hot springs on site.
Our customers tell us that they enjoy the overall property condition at Mercure Wakayama Kushimoto Resort & Spa. During your stay, you'll be within walking distance of Hashigui-iwa Rocks. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at ロカボール, a buffet restaurant with a beachfront location
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and 5 meeting rooms
  • On-site recreation includes hot springs, a steam room and a sauna
  • Just a 2-minute drive from Hashigui-iwa Rocks and a few minutes from Kushimoto Ohashi Bridge
  • Free train station pick-up shuttle service
Some rates at Mercure Wakayama Kushimoto Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Mercure Wakayama Kushimoto Resort & Spa offers its guests hot springs, an outdoor pool, and a sauna. There are 5 meeting rooms available. A vending machine, gift shops/newsstands, and a garden are also featured at Mercure Wakayama Kushimoto Resort & Spa. Free self parking is available.

This 4-star Kushimoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
ロカボール – This beachfront buffet restaurant serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Mercure Wakayama Kushimoto Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Train station drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 2,178 for children
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • ロカボール

Things to do

  • Outdoor hot spring
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 2178 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3630.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Wakayama Kushimoto Resort & Spa offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9:00 AM to 6:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kushimoto Royal Hotel
Kushimoto Royal
Kushimoto Royal Onsen Hotel
Hotel Resorts WAKAYAMA-KUSHIMOTO
Resorts WAKAYAMA-KUSHIMOTO
Mercure Wakayama Kushimoto &
Hotel Resorts WAKAYAMA KUSHIMOTO
Mercure Wakayama Kushimoto Resort Spa
Mercure Wakayama Kushimoto Resort & Spa Hotel
Mercure Wakayama Kushimoto Resort & Spa Kushimoto
Mercure Wakayama Kushimoto Resort & Spa Hotel Kushimoto

Mercure Wakayama Kushimoto Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 550 reviews
Rating 8 - Good. 200 out of 550 reviews
Rating 6 - Okay. 63 out of 550 reviews
Rating 4 - Poor. 22 out of 550 reviews
Rating 2 - Terrible. 8 out of 550 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious, onsen has a great view
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is better than we expected.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views. Great food. Good customer service. Easy to get to
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, free happy hour til 10pm, onsen and great views. As other reviews have noted, the room was dated circa 1983 but I liked the retro charm. Would stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness
Older room but it works. You go here for the food and the sauna
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
The city does not have much public transport but the hotel does offer some free shuttle service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wakana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable hotel with great view from room and also outside spa. Lounge service with drinks and snack was wonderful, too. Definitely we’ll come back.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

So Fat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Siu Keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was my non smoking room, had a smell of smoke, maybe from the ventilation. Otherwise, amazing breakfast, views and onsen.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
Clearly serves a specific market and they seem very happy, however I wouldnt recommend for foreign tourists. Rooms are outdated, AC doesnt work, and overall not a particularly comfortable stay. It is low cost howeber, and for the price I think its fair.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lawton

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
I was quite pleasantly surprised at the facility.....It was much more thn the advertisement seemed
Stayed 1 night in May 2023
Verified

8/10 Good

Jolie

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a muggy/stale odor
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Tomomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはんがとてもメニューが豊富で楽しかったです。特に子どもたちはドーナツやパンケーキに大喜びでした
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chi Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
下午check in, 大堂就有小食, 各式飲品免費供應, 喝兩口啤酒, 立即放鬆心情
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kouichi

Liked: Cleanliness, amenities, property conditions & facilities
温泉がいい♨️♨️♨️
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
夫婦旅行。山側のお部屋でしたが、海も見え、とてもキレイでした。お部屋も広く良かったです。 マグロのお刺身がとても美味しくて大満足でした！
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

アキラ

Liked: Amenities
朝食の種類が豊富
Stayed 2 nights in Jan 2026
Verified

8/10 Good

EMI

Liked: Cleanliness, amenities, property conditions & facilities
素泊まりの利用でしたが、ラウンジなどは問題なく使え、わくわくするような時間を過ごせました。 ホテルもきれいで、問い合わせに対しても、フロントで丁寧に教えてもらえました。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities
ロビーにフリードリンクがあった。 夕食も、酒類を含めてフリードリンクであった。 温泉＋露天風呂もあってよかった。
ホテルは、海を眺める高台にあり、朝の眺望はよかった。
プールもあった。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

直之

Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広い。 朝食のビュッフェが選びたい放題で、しかも、とっても美味しい。 1階のラウンジで飲み物が飲み放題。 ガーデンから橋杭岩が眺められる。 室内の温泉と露天風呂が広い、寛ぎのスペースがある。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
プールは利用していませんが　朝食はとても種類も多く楽しめました。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Seiji

Liked: Cleanliness, property conditions & facilities
三階和室に泊まりましたが、部屋も広くホテル自体が綺麗で見晴らしもよくリゾート感もあってとても良いところでした。 朝のビュッフェも品数は多くとても魅力的だったのですが、とても多くの方が泊まれるだけに、私の経験上では朝食が超メチャ混みでした。もう少しバラけてゆったり食べられたらよかったなと思いました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Toshiaki

Liked: Cleanliness, property conditions & facilities
最高
Stayed 1 night in Oct 2025