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ZIA Hotel Kuta

3.5 star property

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Photo gallery for ZIA Hotel Kuta

Interior entrance
Creator video - submitted by Alevtina Balvanovich
Daily buffet breakfast for a fee
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361
  • Place, Kuta Beach
    ‪6 min walk‬
  • Place, Waterbom Bali
    ‪10 min walk‬
  • Place, Beachwalk Shopping Center
    ‪15 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room (18)

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room (18)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (22)

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room (22)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room 18

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room 18

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room 22

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room 22

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

ZIA Hotel Kuta

Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
ZIA Hotel Kuta offers 113 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, bidets and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at ZIA Hotel Kuta, you're just a quick walk from Kuta Beach. Free WiFi in public areas, free valet parking and an outdoor pool are available.
  • Free WiFi
  • Free valet parking and self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Kuta Art Market and Kuta Beach
  • Airport and shopping centre shuttle service available for a fee
ZIA Hotel Kuta offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly ZIA Hotel Kuta. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kuta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
ZIA Hotel Kuta has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: IDR 100,000 for adults and IDR 75,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 325000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 100000 for adults and from IDR 75000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 150000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 325000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
ZIA Hotel Kuta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

ZIA Kuta
Holiday Inn Express Square Hotel Bali Kuta
ZIA Hotel Kuta Kuta
ZIA Hotel Kuta Hotel
ZIA Hotel Kuta Hotel Kuta
ZIA Hotel Kuta CHSE Certified

ZIA Hotel Kuta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 251 reviews
Rating 8 - Good. 104 out of 251 reviews
Rating 6 - Okay. 59 out of 251 reviews
Rating 4 - Poor. 6 out of 251 reviews
Rating 2 - Terrible. 11 out of 251 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Megan

The room was basic, old, aircon was great used to as a day stay before late flight so the job.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
The staff were fantastic
Stayed 9 nights in Nov 2025
Verified

8/10 Good

MR ALAN

Liked: Cleanliness, staff & service
This is a good hotel for budget travellers.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Sharon Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had best time at Zia hotel just as good as a five star hotel and smack bang in the life style shopping beach culture
Stayed 20 nights in Aug 2024
Verified

8/10 Good

bilal

Liked: Staff & service, amenities, property conditions & facilities
Very nice staff, good breakfast service. Great location, there is some stains on the sheets and towels and that’s my only complains.
Stayed 11 nights in Sep 2024
Verified

8/10 Good

neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASED TO STAY AGAIN AND WILL AGAIN
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Amenities
Small and convenient. Perfect transfer one -2 day stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness
Disliked: Amenities
Most of the staff friendly
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually really liked this hotel! Great value for money! In a walkable central location. I felt very comfortable and the staff went above and beyond. The room itself was a great size and the bed was the most comfortable bed I’ve slept in since being in Bali (2 months). The only complaint was that everyone was loud in the hallway in the morning and it woke me up every morning. But I was also sleeping in later than I should.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Jason Ronald

Liked: Cleanliness, staff & service, amenities
Staff where very nice. Just a little disappointed for the 7am breakfast.
Stayed 4 nights in Aug 2024
Verified

2/10 Terrible

Theo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Writing a review can only be constructive if written genuinely, we stayed 1 week and the experience was disastrous.....NEVER to go back to this hotel, the pictures were beautiful like 4 star BUT in reality it was dirty and the pool very dangerous... 😢😢
Stayed 7 nights in May 2025
Verified

6/10 Okay

Alvaro Riquelmi

Liked: Cleanliness, staff & service, property conditions & facilities
I like the people friendliness. I like the room i stayed in. I hated the breakfast buffet. It was cold and old food. The food was not heated and lids were left open for the food to get colder. If you get up late, after 8am expect cold rice and food that have been outside without a warmer for hours.
Stayed 4 nights in Mar 2025
Verified

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities
It isnt gay friendly
Stayed 8 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a week vacation with my family

I have nothing to say regarding this hotel except Gym availability. Because, our room was very cleaned and many facilities were there such as TV, Free WiFi internet, many electric sockets, refrigerator, shower room with having high pressure of water. And Hotel Staff was very attentive and kind. My wife & I were satisfied and were able to enjoy. For me, I wanted to use the gym. Unluckily, the roof of the gym was under construction while I stayed.
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Bed was comfy and fine for my one night stay btt there were lots of flies in the bathroom gathered around the sink. The sink smelt of stale water. The bedside lights did not turn off.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mever chamged the sheets on the bed
Stayed 5 nights in Oct 2023
Verified

2/10 Terrible

Donna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Warning Bed Bugs

This place was the only place i got Bed Bugs out of 4 different paid accommodations i stayed at over my 3 week hoiday in Bali. Not only did i get bed bugs but i was 1st placed in a room, for me was near a 5min struggle to get to the elevator as i use a walking stick due to an accident 2yrs ago, had to ask to move to room closer to elevator, even tho they saw my struggle approaching reception on arrival, do not recomend this place at all. Must add this is the only bad review i have given to any hotel in all my years of using Hotels.com
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Leanne

Liked: Cleanliness, staff & service
You get what you pay for .. sadly .. gym equipment was not working .. my bedding did not seem clean under the sheet coverage .. a little off putting. The pool was lovely but needs TLC.. breakfast I would not waste my money .. was happier ordering on grab.. I left after 4 days . No hot water at times .. please don’t stay there if you want even 3 star.. plus side .. everyone was lovely there .. and close to everything .. just speaking the truth
Stayed 10 nights in Mar 2023
Verified

6/10 Okay

Toni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly we arranged for transfer from the airport to the hotel. Nobody arrived. We had to then seek alternative transport. The booking was for 5 adults in 2 rooms. We paid for the accommodationat the time of booking. On arrival to the hotel we were told that the 2 rooms only had bedding for 4 & the hotel expected 3 adults to sleep together in 1 bed. However, they did advise we could have another bed for an additional cost. Another bed would definitely not fit into the small room, therefore 1 of the adults slept in a chair. Breakfast was included, however it was mediocre. I would not recommend this hotel.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

kyllieann-louise

Liked: Cleanliness, staff & service
Rooms were on the smaller side. Ok for a single or maybe two people if you don’t spend time in room. Bathroom needs some attention hose was leaking and very small. Couldn’t swing a cat in there. Rooms were clean and tidy. They don’t give you clean towels each day which is disappointing when we realised we had to leave them on the floor to get clean towels. Breakfast was terrible not worth it. Bread was stale and only had one option food was ok if you were Indian or a local. Not much for westerners. Egg and watermelon and boiled rice. Pool area was great on rooftop but don’t supply pool towels. Staff were lovely and very helpful at all times. Aircon could do with a good clean. But overall location was great. Little noisey with bikes at night. Other guests very noisey and inconsiderate of others. Mostly Indian guests and local tourists also. Would I stay again for a cheap holiday yes but only two to a room not 3. You have to sleep on top off each other no room left in the room have to walk sideways.
Stayed 14 nights in Sep 2025
Verified

6/10 Okay

Toshio

Disliked: Property conditions & facilities
チェックイン時に朝食を付けるようお願いしたのに付いてなかった。 連泊したのですがタオルが最初の清掃でしか交換されなかった。 初日にシャワールームのボディソープが空でしたが、フロントに補充をお願いしたら補充されました。そもそも最初から補充しておいてほしい。 シャワーの水圧は低い。 などなど不満点は多いですが値段を考慮すれば妥協すべきところかなと。
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Yuko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
シャワーが出なかった
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra

Allt var bra förutom frukost som var lite fattig
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities
Goed hotel, alle faceliteiten zijn aanwezig, ruime kamer, met veel tv channel, wifi uitstekend, schoon en hygienisch goed. Ontbijt buffet voldoende. Hotel zit strategisch met winkels en eethuisjes. Personeel is alert en goed.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

ASAMI

Liked: Cleanliness, staff & service
立地もよく、部屋も綺麗でしたが 最初の部屋は突然の停電、移動した部屋はエアコンの不良、で2度も移動させられました。 どの部屋もWi-Fiは弱く、使い物になりません。 あと、予備のトイレットペーパーを置いてくれないので、途中でなくなり困りました。アメニティの補充もしてくれません。 次に泊まる事はありません。