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KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4.0 star property

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Photo gallery for KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Exterior
Deluxe Twin Room, Non Smoking, Bathtub | Room amenity
Exterior
Signature Room, Non Smoking, Bathtub (Suite) | Premium bedding, minibar, in-room safe, soundproofing
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
50 Daimonji-cho Marutamachi-Sagaru, Kyoto, Kyoto Prefecture, 604-0071
  • Nijō Castle
    ‪9 min walk‬
  • Kyoto Imperial Palace
    ‪13 min walk‬
  • Nishiki Market
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪46 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking, Bathtub

Standard Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking, Bathtub

Superior Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room, Non Smoking, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bathtub

Deluxe Room, 1 King Bed, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, Non Smoking, Bathtub (Suite)

Signature Room, Non Smoking, Bathtub (Suite) | Premium bedding, minibar, in-room safe, soundproofing

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 7
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Bathtub

Superior Room, 1 King Bed, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 1 King Bed, Non Smoking, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m | Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed) | Premium bedding, minibar, in-room safe, soundproofing

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Twin Room, Non Smoking, Bathtub

Premier Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Premier Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Twin Room, Non Smoking, Bathtub

Executive Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Executive Twin Room, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking (Accessible Room)

Superior Twin Room, Non Smoking (Accessible Room) | Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room, Non Smoking (Accessible Room)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Bathtub

Deluxe Twin Room, Non Smoking, Bathtub | Room amenity

Deluxe Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for KAYA Signature Deluxe Twin

Premium bedding, minibar, in-room safe, soundproofing

KAYA Signature Deluxe Twin

  • Sleeps 3

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Premier Twin Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Superior Twin Universal Design

Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Universal Design

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Standard King Room

Premium bedding, minibar, in-room safe, soundproofing

Standard King Room

  • Sleeps 2

Signature Theater Twin Room

  • Sleeps 5

View all photos for KAYA Signature Executive Twin

Premium bedding, minibar, in-room safe, soundproofing

KAYA Signature Executive Twin

  • Sleeps 4

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

  • Sleeps 3

2 Double Beds, Non-Smoking, Superior Room, Safe, Wi-Fi, Coffee Maker, Bathtub

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Executive Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room

  • Sleeps 2

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 5

Double Room With Two Double Beds And Bath Tub-Disability Access/Non-Smoking

  • Sleeps 2

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About this property

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Hotel with a restaurant, near Nijō Castle
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and concierge services. Change of towels is available on request
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers 57 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western. During your stay, you'll be within walking distance of Nijō Castle. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a shared microwave
  • On-site recreation includes a gym
  • 12 minutes by foot from Nijō Castle and a 2-minute drive from Kawaramachi Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western also features a fitness centre, concierge services, and room service (during limited hours). A complete renovation of KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western was completed in May 2023.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 2,750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kaya Kyoto Nijo Castle Bw Signature Collection

Reviews

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 185 out of 241 reviews
Rating 8 - Good. 33 out of 241 reviews
Rating 6 - Okay. 12 out of 241 reviews
Rating 4 - Poor. 6 out of 241 reviews
Rating 2 - Terrible. 5 out of 241 reviews

Reviews

8/10 Good

Vanessa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spacious rooms. Definitely made us feel like we were in Japan in the best way possible. They gave my 6 year old a welcome packet that was super thoughtful and got her all excited for the stay. I wished it was closer to main attractions of Kyoto. However the bus stop was pretty close making it easy to get to our other destinations.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful building really close to a subway station that connects you to a lot of the major stations. Really great hotel
Stayed 6 nights in May 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and great experience. Totally recommend
Stayed 5 nights in Jun 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 4 nights in Jun 2025

10/10 Excellent

Alireza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet neighborhood and great location for transit. The rooms were very spacious and very clean. Great experience overall! We were also greeted warmly with green tea upon arriving with an opportunity to check in early at a small fee conveniently!
Stayed 5 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building and rooms were beautiful with a location that was within walking distance of so many amazing sites. It’s closely located to both the train and bus line.
Stayed 3 nights in May 2025

10/10 Excellent

Jesus, Phoenix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and a great location
Stayed 2 nights in May 2025

2/10 Terrible

shima, san diego

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and amenities. Once we checked in no one was able to help us with our bags, our room was on the first floor in the corner facing a cement wall when we looked out the window. No daily house cleaning, no ice machine, laundry is not onsite and is only restricted to certain times of the day and have to arrange it with the front desk. The people in the front are not helpful. Only one restaurant that serves breakfast. Will not be returning again.
Stayed 2 nights in May 2025

10/10 Excellent

Kuldeep

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in May 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Nijo Castle and Kyoto Imperial Palace.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jason, Calgary

Aesthetically pleasing. Reasonable price
Stayed 2 nights in May 2025

10/10 Excellent

liat levi-kopelman

Stayed 4 nights in May 2025

6/10 Okay

john

Stayed 4 nights in May 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must Stay

Friendly staff. Beautiful room. Convenient location.
Stayed 2 nights in May 2025

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining options. Full housekeeping service every three days.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my experience at this hotel
Stayed 5 nights in Apr 2025

8/10 Good

Kieran

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is lovely and in a convenient place. Our room had very little natural light but it was fine for 3 nights. Cleaning of the rooms consists of making the bed and emptying the bins which is a bit of a shame. More needs to be done in the daily clean in my opinion. Breakfast was very expensive for what it was - there was very little choice and the restaurant can be ‘full’ when you arrive meaning you need to wait. The restaurant should be big enough to cater for the hotel. All in all a good experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Neftali

Stayed 3 nights in Apr 2025

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Meera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern but feel traditional Japanese style. Very kind and helpful staffs and convenient transportation. Also very quiet and excellent breakfast! I will stay again if I travel to Toyo again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious room - super clean
Stayed 5 nights in Apr 2025

10/10 Excellent

Yumi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The room and property is beautiful and it is extremely convenient to walk to Nijo Castle. I would recommend and stay again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose Enrique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to public transportation. The only bad point I would mention is that they had only 2 personas during breakfast and waiting to get a table was too long.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jamil B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025