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Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

3.5 star property
VIP Access

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Photo gallery for Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

Enjoy a serene atmosphere in our beautifully landscaped garden, surrounded by lush greenery and a sleek glass facade.
Experience the sleek, modern design of our elevator, featuring dark textured panels and light-colored tiles.
Relax in a spacious room with a large bed, flat-screen TV, and cozy seating area.
Relax in this stylish room with two beds, a dining table, and a sofa, perfect for unwinding.
Relax in a stylish reception area with a comfortable seating area and a large window offering a view of the outside.

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
557 Nakanocho, Nakagyo-ku, Kyoto, Kyoto, 604-8042
  • Nishiki Market
    ‪2 min walk‬
  • Kawaramachi Street
    ‪3 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Twin Room with Extra Bed and Washing Machine, Non-Smoking

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Twin Room with Extra Bed and Washing Machine, Non-Smoking

9.8 out of 10
Exceptional
(21 reviews)
  • 24.0 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Superior Twin Room with Washing Machine, Non-Smoking

1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Twin Room with Washing Machine, Non-Smoking

9.8 out of 10
Exceptional
(26 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Twin Room with Washing Machine, Non-Smoking

1 bedroom, in-room safe, laptop workspace, blackout curtains

Premier Twin Room with Washing Machine, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds

Similar properties

Experience the sleek, contemporary design of this hotel, featuring a beautiful garden with a water feature and lush greenery.

Cross Hotel Kyoto

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (1614)
The price is €193
for 1 room
16 Aug - 17 Aug
Cross Hotel Kyoto

About this property

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

Boardwalk/promenade hotel in Kyoto with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a front desk safe are on-site. Weekly housekeeping is available.
Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi offers 54 accommodations with washers/dryers and a safe. Accommodation at this 3.5-star hotel has kitchenettes with stovetops and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi. During your stay, you're just a quick walk from Shijo Street. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the overall condition of the property and the proximity to shopping
  • Steps from Nishiki Market and 3 minutes on foot from Kawaramachi Street
As a guest of Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi, you'll find a terrace, concierge services, and laundry facilities. WiFi is free in public spaces. Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi also features dry cleaning/laundry services, a front desk safe, and a lift.

This 3.5-star Kyoto hotel is smoke free.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TOKYU STAY SHIN-KYOGOKU-DORI

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 490 out of 600 reviews
Rating 8 - Good. 90 out of 600 reviews
Rating 6 - Okay. 15 out of 600 reviews
Rating 4 - Poor. 2 out of 600 reviews
Rating 2 - Terrible. 3 out of 600 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room and the lobby and the area, but the absolute best thing about Tokyo Stay Kyoto was the staff. So helpful and willing to assist for common tasks like sending our luggage to our next destination to the more unusual request to help me find a place to buy a carp streamer. We loved our stay here also because of the location and how easy it was to pop back over to the hotel during the day for a quick break. Top notch all around!
Stayed 3 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with good size rooms and view of Kyoto. Also area in reception for kids to craft and drinks available.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient location. The staff were great
Stayed 5 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and the washer & dryer was a huge benefit. The staff were very attentive and the place is very well maintained
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this hotel in Kyoto! The staff was incredibly friendly and welcoming. We were able to check in early, which was a great bonus. The room was clean, modern, and had everything we needed for a comfortable stay — from a bathrobe and slippers to a washer and dryer. We also really appreciated the free tea, water, coffee, and other essentials available in the lobby. It was very convenient to leave our bags after check-out so we could enjoy the city before our next trip. And the complimentary coupons for donuts and a drink were such a lovely touch. Highly recommended!
Stayed 2 nights in Apr 2025

10/10 Excellent

Samantha

Stayed 4 nights in Nov 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Clean and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

Todd

Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this hotel! I literally spent a day researching places to stay for our trip, and for Kyoto I settled on this one and glad I did. It was really nice from the rooms to the hotel staff to the complimentary sake in the evenings. It was also in a great location, right off of the shopping alley and close to everything. Walking distance without a doubt and the subway was right there. I would go back if I get the chance to get back to Japan.

10/10 Excellent

Jiajia

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely, clean and cozy hotel with perfect location. We really enjoy our stay there.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brianne

Stayed 2 nights in Apr 2025

10/10 Excellent

Rohan

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really wonderful; highly recommend!!!

We loved our stay at Tokyu Stay Kyoto Sakaiza. The location was really convenient for us and a perfect home base for our time in Kyoto. The staff was very friendly and helpful. We don't speak Japanese at all and they were very accommodating. Some spoke excellent English and others tried very hard to work with our language shortcomings -- even pulling out a tablet to translate! The rooms and amenities were wonderful and we especially enjoyed the free coffee and sake every day. The washer/dryer in room was a big plus as well. We had a terrific experience there and would highly recommend. (6 adults and 3 teens from the US; first time in Kyoto)
Stayed 4 nights in Apr 2025

10/10 Excellent

Tamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for a week during cherry blossom season, and I don't think we could have picked a better property! For one, the major market was just outside the door to the hotel and many of the wonderful shrines we're just 10 minutes walk away. In some cases being near the main train station would be a priority but not in the case of Kyoto in my opinion. This is the better location for most siding in Kyoto and the station is an easy city bus ride away. The staff here were ALL exceedingly wonderful and I've of our favorite features is that each room has it's own private washing machine made it easy to keep our traveling clothes fresh and clean! That was a wonderful plus for our stay! Thank you to everyone at Toku Stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is amazing. Vip benefit for donut and coffee was awesome. Love everything about this hotel and what it has to offer. Will definitely recommend and book in the near future
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Puts you in the heart of the shopping district. We loved the convenient location. Breakfast was from the amazing doughnut shop on the first floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was fairly large for Tokyo, next to TONS of shopping, eating, and sights.
Stayed 3 nights in Apr 2025

6/10 Okay

Susan

Stayed 4 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel that we will definitely be returning to! Super convenient location, great clean rooms and amazing staff! Sake/coffee in the lobby room is a great touch as well!
Stayed 4 nights in Mar 2025

10/10 Excellent

Inessa

Stayed 2 nights in Apr 2025

10/10 Excellent

erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect, location was great, staff was very friendly. When we walked into our room we all said “ooooh” - highly recommend getting the larger room so you have space.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está súper bien hubicado,cómodo y muy limpio
Stayed 2 nights in Mar 2025