Casa Luna Hotel & Spa

3.5 star property
VIP Access

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Photo gallery for Casa Luna Hotel & Spa

Outdoor spa tub
Property video
Deluxe Room | Premium bedding, minibar, in-room safe, soundproofing
Point of interest
Deluxe Room | Mountain view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included

Explore the area

View in a map
1.5km S & 1.5km W from Catholic Church, Off Waterfall Road, La Fortuna, Alajuela, 36-4417
  • Place, Costa Rica Chocolate Tour
    ‪5 min walk‬
  • Place, El Salto Fortuna River
    ‪5 min drive‬
  • Place, Arenal Adventure World
    ‪5 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room

8.8 out of 10
Excellent
(23 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Luna Junior Suite

  • Mountain view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luna Superior

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Casa Luna Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast, free self parking and a free manager's reception are also provided. Additionally, 2 bars/lounges, a poolside bar and a snack bar/deli are on-site.
Casa Luna Hotel & Spa offers 42 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Fridges and coffee/tea makers are provided.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

4 hot tubs are on site along with an outdoor pool. Other recreational amenities include a children's pool.

Children aged under 8 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Luna Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath and a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are 5 hot springs open between 9:30 AM and 9:00 PM.
Our customers tell us they can't get enough of Casa Luna Hotel & Spa's great location. During your stay, you're just a quick walk from Costa Rica Chocolate Tour. Free breakfast, free self-parking and a free manager's reception are available.
  • Free full breakfast served daily
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Luna Grill Restaurant
  • Take a swim in the outdoor pool or soak in the 4 hot tubs
  • Treat yourself to body treatments, mud baths or facials at Luna Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent and helicopter/aeroplane tours
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from La Fortuna Waterfall and 5 minutes from Puentes Colgantes del Arenal
  • Airport shuttle service available for a fee
Casa Luna Hotel & Spa offers its guests a full-service spa, 4 hot tubs, an outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at Casa Luna Hotel & Spa. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Colonial La Fortuna hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Luna Grill Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Luna Bar & Coffee – Overlooking the garden, this wine bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Luna Wet Bar – This poolside cocktail bar specialises in American cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Luna Bar & Coffee
  • Luna Grill Restaurant
  • Luna Wet Bar

Things to do

  • 4 hot tubs
  • 5 hot springs
  • Bicycle rentals
  • Children's pool
  • Fishing
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • 5 hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 9:30 AM - 9:00 PM
  • Hot springs water temperature - 35 ºC
  • Hot stone massages
  • Hot tub
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift

More

  • 11 buildings
  • 2 floors
  • Built in 2007
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 65.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 45.00 (from 4 to 11 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 65
  • Christmas Day (25 December) Gala Dinner per child: USD 45 (from 4 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 65
  • New Year's Day (1 January) Gala Dinner per child: USD 45 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165 per vehicle (one-way)
  • Airport shuttle fee per child: USD 165 (from 2 to 12 years old)
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa Luna Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 9:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Luna
Casa Luna Fortuna
Casa Luna Hotel
Casa Luna Hotel Fortuna
Hotel Casa Luna
Luna Casa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel La Fortuna
Casa Luna La Fortuna
Casa Luna Hotel & Spa Hotel
Casa Luna Hotel & Spa La Fortuna
Casa Luna Hotel & Spa Hotel La Fortuna

Casa Luna Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Nov 2025

4/10 Poor

Oriana

Travelled with family
Liked: Cleanliness, property conditions & facilities
I’m very disappointed with my stay, and even though the hotel eventually tried to help, the experience did not match what was advertised on Expedia. The biggest issue was the misleading description: Expedia listed the Deluxe Room as having two queen beds, but they were actually small double beds. The room was clearly meant for two people, yet we were three and had to request extra towels, water, and glasses because the room was only set up for two. They also charged for bottled water, which most hotels offer for free. We had no Wi-Fi or phone signal in the room at all, even with a local Costa Rica eSIM. The balcony didn’t have signal either, despite being told it would. When we asked about this, the receptionist insisted they never said they offered Wi-Fi, even though it’s listed on Expedia. Customer service was disappointing, when we asked to switch rooms, the staff were dismissive and unprofessional, and wouldn’t even look us in the eye. They moved us the next day, which was inconvenient since our stay was short. The location is also very isolated unless you have a car. You’re basically stuck at the hotel, with the only nearby place being a great new restaurant called Luisita. Everything else is far. Tours, massages, and drinks were extremely overpriced compared to options in La Fortuna. The only good part was the breakfast. Overall, I’m most disappointed with Expedia for providing inaccurate information and refusing any refund or compensation. DO BETTER!
Stayed 4 nights in Nov 2025

10/10 Excellent

Edward, cedar knolls

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and clean rooms
Toucan on the property
Pavo on the property
Our room
Visitor from US at breakfast
Stayed 2 nights in Nov 2025

4/10 Poor

Carlos Cecilio

Stayed 1 night in Nov 2025

8/10 Good

Ashley, Dartmouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The massage was the best part. So wonderful listening to the rain while relaxing. Very beautiful place.
Buffet breakfast. Lots of selection. Fresh fruit was delicious.
“Hot” tub. Wasn’t hot but was private.
Love the balconies.
Stayed 1 night in Nov 2025

10/10 Excellent

marie-cecile

Stayed 1 night in Nov 2025

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10 place to stay. The balcony in the room was lovely to have. Super comfortable and I loved the towel animals every day. The included breakfast was great, but we didn't enjoy our dinner at the restaurant. The pools were great and I enjoyed some fresh starfruit that we found on the mini hiking trail on the property. Great staff, accessible on-site parking. Definitely a gem.
Stayed 3 nights in Nov 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little oasis away from the hustle and bustle of la Fortuna. Having said that, you really do need a vehicle to get around and in to town. Buffet breakfast was amazing and bar at the pool had great service and food.
Stayed 2 nights in Nov 2025

8/10 Good

Tina

The staff were incredibly welcoming and nice. Breakfast was excellent as provided good variety. My only concern was lack of WiFi. The WiFi did not work where I was staying at and I reported it to the front desk and they could not do much about it. They said where my room was located was out of their control and that the WiFi is weak over in my area. Overall, good hotel and excellent staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort, you feel like you’re in the rainforest. The rooms were very clean. The staff went above and beyond to service you. I would highly recommend this resort.
Stayed 5 nights in Nov 2025

10/10 Excellent

Javier

Stayed 2 nights in Nov 2025

10/10 Excellent

Fan Chao

Stayed 2 nights in Nov 2025

8/10 Good

Marty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was ok. The restaurant was kind of dark and the staff in the restaurant when we arrived made us feel uncomfortable and like they didn’t want us there.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Kendra, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My balcony view of the Arenal Volcano in morning was breathtaking!!! The breakfast buffet was amazing fresh and well stocked and clean. Everything was delicious and fresh made passion fruit juice was so refreshing. All staff were amazing and friendly. Pura Vida!!!
Beautiful flowers in front of of Spa
Breakfast buffet at the onsite restaurant was great!!! All smiles and cleanliness everywhere.
Stayed 1 night in Oct 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ants everywhere in the room.
Stayed 6 nights in Oct 2025

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and staff was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Stayed 2 nights in Oct 2025

10/10 Excellent

Aglaia

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay. Room was clean, breakfast delicious. Excursions directly from hotel. Wish the weather was a bit better, but it was rainy season.
Stayed 2 nights in Oct 2025

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Diana

Stayed 4 nights in Oct 2025

10/10 Excellent

Rey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, the staff was very pleasant and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jarod

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 enjoyed our stay at Casa Luna. The property was well kept up and clean. The pool was great, the kids loved it. The staff were friendly and helpful. The only downside of this location is that the WiFi didn't work in our room, wasn't too big of a problem since we pretty much only slept there. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maciej

Stayed 1 night in Oct 2025