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Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
4 outdoor pools, pool umbrellas, pool loungers
Hot springs
Games room
4 outdoor pools, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

View in a map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪19 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Thermal)

9.2 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
This smoke-free lodge features 4 outdoor pools, a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include a rainfall showerhead and hairdryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Arenal Natura Ecological Park. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a sauna and a playground
  • Guests love the restaurant and breakfast
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 September 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment with the wildlife and pools! Outdoor dining.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 3 nights in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay but perfect for a trip to the La Fortuna / Arsenal area. The hotel was clean and we really liked the thermal spa. The bartender at the swim up bar was fun
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view of Arenal when it was clear out. Tons of beautiful wild birds everywhere and the trees and flowers on the property were gorgeous
Stayed 4 nights in May 2025

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and service. Thermal experience was absolutely amazing.
Stayed 3 nights in May 2025

10/10 Excellent

TERRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Grounds

The grounds were absolutely beautiful. There were so many choices for swimming. We had the private thermal pool which was amazinig after a long hike or early in the morning to help wake up. The rooms are not huge but were big enough for a couple. The breakfast buffet was well staffed with lots of food choices. Will stay again!!
Stayed 3 nights in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property was gorgeous and had lots of wildlife! The hot springs were very nice and the rooms were very clean. The food was eh, so we mostly got food elsewhere. Overall a great place to stay.
Stayed 4 nights in May 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ruthanne

Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great staff a Beautiful property, hot Springs, nice and hot. Definitely recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Ruthanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I loved how everyone went above and beyond in showing hospitality. They really wanted us to enjoy everything about our visit to Costa Rica!! Pura vida!!
Stayed 2 nights in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Another great stay. Which there were a few more options for breakfast but overall great stay
Stayed 3 nights in May 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is absolutely gorgeous. the landscaping is amazing, the views are incredible of Arenal volcano, and the hot springs were the best part. There is a swim up bar, great upscale restaurant, playgrounds for the kids, and wildlife all over the place. 10/10 recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Anabel, Philadelphia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place, the room, the food, the hot springs, the flora and fauna and mostly the Arenal Volacno view from the property. I highly recommend Volcano Lodge.
Stayed 1 night in May 2025

10/10 Excellent

Patricio, San José del Cabo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing hot springs
Stayed 3 nights in May 2025

10/10 Excellent

Kenis, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great improvement on property. Second time staying. This was a family trip and found the resort much better than before. Great breakfast, surrounded by nature and amable staff. Overall a great resort to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only regret is that we didn't have time to stay longer. Everyone was really friendly and helpful. We booked the double bed room w thermal pool because the king w thermal pool was sold out. It was the best two nights of our trip... the set up is perfect. The breakfast is really good too. The grounds were immaculate. The waiters and hosts were all great! We can't wait to come back.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, will stay there again

Wonderful location, beautiful grounds with a nice walking trail and MANY birds. Restaurant was good, incredible views of Arenal volcano. Room was nice I would look at the tour options, many are better and cost less than what they offer.
Stayed 2 nights in May 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay at Volcano lodge, it’s very close to La fortuna city, where we can eat and walk around and buy souvenirs. This resort had many different thermal springs and a nice sauna, the staff is so kind and respectful. This place was clean and beautiful. The food is soooo goood !
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quiet. Has nice amenities but doesn’t feel like you’re staying at a huge resort. Beautiful views of nature, surrounded by plants and birds.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Leslie D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel
Stayed 2 nights in May 2025

10/10 Excellent

roxas

Stayed 4 nights in May 2025