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Hotel Palarine

3.0 star property

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Photo gallery for Hotel Palarine

View from property
Exterior
Front of property – evening/night
Bar (on property)
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Ctra General D’Arinsal, La Massana, La Massana, AD400
  • Place, Arinsal Ski Lift
    ‪5 min drive‬
  • Place, Pal-Arinsal Ski Resort
    ‪7 min drive‬
  • Place, Caldea Spa
    ‪9 min drive‬
  • Airport, La Seu d'Urgell (LEU)
    ‪128 min drive‬

Room options

View all photos for Double or Twin Room, Non Smoking

In-room safe, desk, soundproofing, free cots/infant beds

Double or Twin Room, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Quadruple Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, free cots/infant beds

Quadruple Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Quadruple Room, Non Smoking

In-room safe, desk, soundproofing, free cots/infant beds

Quadruple Room, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Triple Room, Non Smoking

In-room safe, desk, soundproofing, free cots/infant beds

Family Triple Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room, 3 Single Beds, Non Smoking

Triple Room, 3 Single Beds, Non Smoking | In-room safe, desk, soundproofing, free cots/infant beds

Triple Room, 3 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Palarine

Mountain ski retreat with 2 restaurants and bar/lounge
Hotel Palarine offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage and ski passes.
Hotel Palarine offers 36 accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Palarine, you're just a quick walk from Roc de la Coma d'Erts Via Ferrata. Features include free WiFi in public areas, free self-parking and a free ski shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include tour or ticket assistance, luggage storage and wedding services
  • 7 minutes by car from Arinsal Ski Lift and 7 minutes from Caldea Spa
  • Free ski shuttle service
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hotel Palarine helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a nearby snack bar/deli. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star La Massana hotel is smoke free.

Hotel Palarine has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Optional ski privileges
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 11:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 76 per person (return)
  • Airport shuttle fee per child: EUR 38 (return), (from 4 to 11 years old)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Palarine offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 11:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number L-705786-U
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Palarine La Massana
Palarine La Massana
Hotel Palarine Hotel
Hotel Palarine La Massana
Hotel Palarine Hotel La Massana

Hotel Palarine Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 60 reviews
Rating 8 - Good. 23 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
leuke uitbaters die alles in het werk stellen om uw verblijf zo leuk mogelijk te maken we konden onze motor netjes in de garage zetten waar toch plaats was voor een 5 à 6 tal motoren properen badkamer al met al een leuk verblijf
Stayed 7 nights in Jun 2025

8/10 Good

Lester

Travelled with partner
Liked: Cleanliness
This property was very clean, parking was perfect, the staff were very courteous, but the problem was there were very few staff, and it was impossible to find them during the day. The hotel backs onto a river, which was the perfect background noise for sleeping. The amenities, such as shampoo, conditioner, and other little extras were nonexistent. The breakfast buffet was typical and free, totally adequate to start your day. We ate at the restaurant at night, and the food was very good. The hotel is on the outskirts of La Massana, which makes it nice and quiet, but a 2 to 3 km drive to get back into the center. It is about a seven to eight kilometre drive back into Andorra la Vella, which is inconvenient if you’re heading that way often. However, if you’re heading out to the mountains or ski resorts, you don’t have to drive through town to get there.
Stayed 3 nights in Aug 2023

6/10 Okay

Jane

Travelled with family
Disliked: Property conditions & facilities
Family run business. Property condition dated. Located by the roadside backed against the hill. No kettle in the room. No air conditioning in the room and opening the window attracts flies and mosquitoes. Mattresses need replacing.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Nice and relaxed
Stayed 3 nights in Jul 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent place to stay in Andorra.

The staff were friendly and attentive. The pizza's evening meal were delicious washed down by a couple of beers and tia maria. Breakfast had a good selection of food. All in all, an enjoyable overnight stay. I will certainly consider this hotel for skiing trips.
Stayed 1 night in Oct 2022

10/10 Excellent

Tony, Dagenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, great rooms and a Chinese meal that was just fantastic. Would definitely stay again.
Stayed 1 night in Jul 2020

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very friendly and helpful staff, good location. Good breakfast, nice room, clean. They modernised the bedroom, let’s hope they do the same with the bathroom.
Stayed 1 night in Aug 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous family run hotel and restaurant

Friendly, family run business. Clean room, good shower, comfy bed, pleasant sound of bubbling stream. Generous continental breakfast included. Very generous sized Aperol spritz and delicious Asian dinner in the restaurant. Relaxing stopover on our way from Madrid to France. Highly recommended.
Stayed 1 night in Jun 2019

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Bien!
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo, sencillo, con párking gratuito y bien ubicado
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2024

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

maria luisa

Travelled with partner, Travelled with group
Liked: Cleanliness
La tranquilidad del entorno,el sonido del río que se escucha desde la habitación.El baño de mi hab.recien reformado,el colchón y las almohadas confortables.El desayuno variado y calidad.
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo Sancho

Liked: Cleanliness, amenities, property conditions & facilities
Estancia perfecta y flexible con bicicletas. Comida deliciosa !!
Stayed 3 nights in Aug 2024

8/10 Good

Kunibert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer war sauber. Man konnte den Fluss rauschen hören, was beim schlafen recht angenehm war. Das Hotel ist sehr ruhig, auch die Lage. Zum Frühstück gab es genug Auswahl.
Stayed 2 nights in Aug 2024

6/10 Okay

Norma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
El extractor de la cocina da directo a las ventanas traseras de las habitaciones, así que sin aire acondicionado en agosto, imposible abrir la ventana para ventilar porque el olor a frito es increíble, por lo demás, todo correcto, la habitación necesita actualizarse pero estaba limpia, la recepcionista amable y el desayuno correcto.
Stayed 1 night in Aug 2024

10/10 Excellent

Joan

Tranquilidad,

Hotel muy tranquilo con habitación con vistas al rio, falta un poco de mantenimiento en la habitación, camas muy cómodas y amabilidad por parte de los responsables.
Stayed 4 nights in Jun 2024

8/10 Good

jose

Stayed 2 nights in Jan 2024

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial sitios acogedor y muy atentos
Stayed 2 nights in Dec 2023

10/10 Excellent

German

Liked: Staff & service, property conditions & facilities, room comfort
Muy buena
Stayed 3 nights in Dec 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable, destaco el hombre ingles que esta en el restaurante, mejor trato imposible, muy muy amable!!!
Stayed 3 nights in Oct 2023

8/10 Good

María Rosa

Travelled with group
Liked: Cleanliness, staff & service
Muy bueno validad precio
Stayed 3 nights in Oct 2023

8/10 Good

Aurea

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Joaquín

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023