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SureStay Plus Hotel by Best Western The Villages

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western The Villages

View from room
Outdoor pool, open 8:30 AM to 8:30 PM, pool umbrellas, pool loungers
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen | Microwave, coffee/tea maker
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    ‪6 min walk‬
  • The Villages Market Square
    ‪8 min drive‬
  • Nancy Lopez Legacy Golf & Country Club
    ‪10 min drive‬
  • Leesburg, FL (LEE-Leesburg Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(18 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western The Villages

Hotel in Lady Lake with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a business centre and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a garden are on-site. Change of towels is available on request
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
SureStay Plus Hotel by Best Western The Villages's great location gets high marks from our customers. During your stay, you're just a quick walk from Spanish Springs Town Square. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Spanish Springs Town Square and Spanish Springs Lanes
  • Pets welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western The Villages. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western The Villages was completed in May 2022.

This Lady Lake hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1993
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 8:30 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 286 out of 553 reviews
Rating 8 - Good. 127 out of 553 reviews
Rating 6 - Okay. 62 out of 553 reviews
Rating 4 - Poor. 37 out of 553 reviews
Rating 2 - Terrible. 41 out of 553 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Alana

Liked: Staff & service, property conditions & facilities
Nice property on the exterior. Inside needs updating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service
Musty for probably from air conditioner filters not being cleaned or changed. Old uncomfortable chair in the room with a 1960’s floor lamp,
Stayed 1 night in Apr 2025

2/10 Terrible

dustin, cooper city

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at all costs. Spiders and cobwebs in my room. Room full of dust nothing was clean. Stayed with a big group and they all experienced similar problems. Roaches, pee stained carpet and ants not to mention the old pepporoni found in one persons room.
Stayed 2 nights in Apr 2025

6/10 Okay

sylvain

Travelled with family
Disliked: Staff & service, amenities
Hotel looked good at first but out of the beautiful surrondings it is a very average place with no lobby space and a really poor breakfast area. Only one staff member preparing food and doing office job at same time. Room is just average and needs a lot of upgrades. Will not come back.
Stayed 2 nights in Mar 2025

4/10 Poor

Joanne

The room smelled profoundly, and I mean profoundly, of what seemed like old, stale cigarette smoke. The skeleton staff was not even friendly. I will never stay in a Best Western again.
Stayed 1 night in Mar 2025

8/10 Good

wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little Motel! The staff was friendly and attentive. The price was right and we would stay here again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Virginia

Stayed 1 night in Mar 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Found 3roaches in sink area
Stayed 1 night in Mar 2025

6/10 Okay

Christopher, WICHITA

Disliked: Property conditions & facilities
The exterior and grounds are nice but the room interior is showing its age and wear and tear. In this case you get what you pay for.
Stayed 5 nights in Mar 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Maureen

Travelled with partner
Liked: Cleanliness
I woke up during the night to go to the bathroom and it was pitch black . There was no emergency light in the room or bathroom. The electricity was out snd we had to lay in bed until the lights went back on delaying our time to get up and check out. I expect to be compensated ( room for free) due to the situation that should be corrected
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities
Lobby and breakfast areas were closet-sized. Carpeting in room was so dirty it left black marks on feet. Overall, the property was tired and in need of updating and some TLC. Staff was courteous.
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding stay! We have stayed here multiple times and will not stay anywhere else if available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Stayed 3 nights in Feb 2025

10/10 Excellent

Herbert

Stayed 2 nights in Mar 2025

6/10 Okay

Shatouria

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Marianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice & attentive to all our needs
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Nice rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

CHRISTINA, Palmero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ursula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, easy check in, close proximity to stores
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025