Everything was great except they were not ready for our 4pm check-in because they let someone stay until 3pm for a late check-out, at least that's what they told us. The cleaning lady was still in the room until 4:30pm. She didn't have enough time to clean the wood floors, so the floors were dirty. My husband hates to complain, so I kept having to clean my feet. I'm not saying it was horribly-dirty, which is why I still gave them 5 stars.
The front staff were always friendly and helpful.
If you're a light sleeper, know that this place is on the very busy Pacific Coast Highway. Ask for a room in the back, but then again, there's a pool too.