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Istana Residences Langkawi

3.0 star property

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Photo gallery for Istana Residences Langkawi

Property entrance
Apartment | Living area | Flat-screen TV
Apartment | Private kitchenette | Full-sized fridge, coffee/tea maker, electric kettle
Apartment | Living area | Flat-screen TV
Apartment | 3 bedrooms, desk, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Lot 1852, Jalan Penarak, Kuah, Langkawi, Kedah, 7000
  • Place, Night Market
    ‪7 min walk‬
  • Place, Al-Hana Mosque
    ‪16 min walk‬
  • Place, Eagle Square
    ‪4 min drive‬
  • Airport, Langkawi (LGK-Langkawi Intl.)
    ‪24 min drive‬

Room options

View all photos for Apartment

Apartment | 3 bedrooms, desk, iron/ironing board

Apartment

  • City view
  • 65 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Deluxe Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Private kitchen | Full-sized fridge, coffee/tea maker, electric kettle

Triple Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Deluxe Suite Hillview

A hotel room with a large bed, two bedside tables, a wall-mounted telephone, and decorative wall panels.

Deluxe Suite Hillview

  • Sleeps 2

View all photos for Executive Suite Seaview

3 bedrooms, desk, iron/ironing board

Executive Suite Seaview

  • Sleeps 2

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About this property

Istana Residences Langkawi

This apartment building features dry cleaning, laundry facilities and a 24-hour front desk. Self parking is free. Other amenities include tour/ticket assistance and a porter/bellboy. The apartment features a coffee/tea maker, a flat-screen TV and a kitchenette with a fridge. Free bottled water, a shower and an iron/ironing board are among the other amenities that guests will find. Limited housekeeping is available.
This apartment offers 24 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Accommodation at this 3-star apartment has kitchenettes with full-sized fridge/freezers.

Bathrooms include a shower, bidets and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

During your stay at this apartment building, you're just a quick walk from Night Market. Enjoy features like free self-parking, plus dry cleaning service and a round-trip airport shuttle (surcharge). This comfortable apartment building has 24 apartments over 13 floors. A kitchenette and a flat-screen TV are available in the apartment.
  • Air-conditioned apartment with kitchenette, living room and flat-screen TV
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Within a 15-minute walk of Night Market and Sungai Kilim Nature Park
  • Airport shuttle service available for a fee
As a guest of Istana Residences Langkawi, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available on request) is available for a fee. The business-friendly Istana Residences Langkawi also features a porter and a lift. Self parking is free.

Smoking is allowed in designated areas at this 3-star Langkawi apartment.

Property amenities

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Full-sized refrigerator/freezer

Bedrooms

  • 3 bedrooms

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 floors
  • 24 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [HIG Hotel]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Istana Residences Langkawi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • The city tax amount listed may increase during popular local events, such as the Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman and Oceanman Malaysia; for more details, please contact the property

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This apartment offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to HIG Hotel
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

HIG Homestay Apartment Langkawi
HIG Homestay Langkawi
HIG Homestay
Hig Homestay
HIG Homestay Apartment Langkawi
HIG Homestay Apartment Apartment
HIG Homestay Apartment Apartment Langkawi

Istana Residences Langkawi Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 32 reviews
Rating 8 - Good. 14 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

SHAZIA

Liked: Cleanliness, amenities, communication
We like the location, which was reasonably central for us. I want to say the staff was absolutely amazing. Their hospitality was next to none. There was ample parking. The property is dated Ave requires renovations, however it was OK. I would stay here again.
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Sally

Liked: Communication
Disliked: Cleanliness, room comfort
The apartment is very spacious.However, the apartment is very out dated. The pillows are very yellow with sweat stains but the air con works wonderfully. Staff at the hotel are very helpful and took us with our luggage to the apartment.Upin check out ,the hotel staff came to pick us up to the hotel to check out.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

HOCK BENG

Liked: Amenities
Disliked: Cleanliness, communication
It would be better if the floor could be mopped clean before hand over to customer
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

LOGANATHAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
ALL GOOD. ... just a small request, adjust the water pressure in the master bed room, as it is very slow and couldn't use it, and we managed to use the common wash room.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Kar

Liked: Communication
Disliked: Cleanliness
I am rating this three star only because the hotel staff worked really hard to remedy all the problems we faced other wise this would have been one star. We had reserved a three bedroom apartment for two nights, but everything went wrong from the start, from a non working parking gate key to a broken AC in one of the bedroom. The apartment was also very dated and the floor dusty, probably no one booked it for a long time. Without a working AC in one of the bedrooms we are one bed short so we asked to change room. They placed us into a top floor suite in their hotel ( which is right next to the apartment building) and offered us vouchers for free breakfast the next day. We really appreciated their gestures. However the room was still dirty, and every night there were small bugs crawling out of the sewage in the bathroom. We knew they gave us a good room so didn't push any more complaints, but was very glad to leave the hotel after two nights.
Stayed 2 nights in May 2024
Verified

6/10 Okay

KAZILAH ABDUL

Liked: Cleanliness, communication
Aircond was not cold for bedroom 1 & 2. Need servicing.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Abd Raub

Liked: Cleanliness, room comfort, communication

excellent

Very convenient and clean
Stayed 3 nights in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Good space for big family
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Verified traveller

comfortable
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
easy access to good food and shopping areas.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

WAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STRATEGIC LOCATED
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Jamaliah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family trip

Very convenient location for shopping and eating out. Kuah jetty, Eagle square, kuah town are very near. Ideal for family trip.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Wak

Liked: Cleanliness, amenities
Apartment with 3 rooms suite family vacation.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

zu

Liked: Staff & service, property conditions & facilities
a pleasing stay, the location very convinient. the hotel should improve the amenities, add microwave, washing machine.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Norhayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe the apartment should have washing machine, peralatan masakan... at least we can cook/panaskan makanan... but overall semuanya ok.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable,à recommander.

Appart-Hotel agréable,propre,bien situé,bon rapport qualité/prix,bon accueil,personnel courtois et accueillant.On a passé seulement une nuitée,en famille,qu'on a bien aimée.A recommander
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

dyana

Disliked: Cleanliness, property conditions & facilities, room comfort
Need more improvement. The apartment not clean. Smell bad, got cockroach. No housekeeping.
Verified

8/10 Good

MOHD

Liked: Cleanliness, room comfort

Convenient and clean hotel

For those who are looking for practical and economical room to stay this is the right place for you. The room can accomodate a big number of family member. The area is also close to many favourite tourist spots.
Verified

6/10 Okay

nadia

Nice hotel near with main attractions

Comfortable room. All facilities provided. Near with food court and shop to buy chocolate
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old apartment with no maintenance, broken shower. Suggesting to hv full renovation and maintaining from there for HIG. This area was part of Condo Istana area which was old abandoned once.
Verified

4/10 Poor

David

Disliked: Property conditions & facilities

Disappointing for me

It's is confuse when the HIG Apartment actually is beside the HIG Hotel which is name Kondo Istana before. So the facility is quite old and the room overall just over the boundary
Verified

8/10 Good

NORA

Liked: Cleanliness, staff & service, room comfort
Convenient of Concept homestay apartment with the private pool
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

The HIG Kondo

When we first arrived at the kondo, the first impression as if the kondo is an abandoned property. Nobody at the ground floor to assist when we have query about the parking. Most of the offices at the gound floor were empty and look like it was a store room. The furnitures in the kondo are very old, not well maintained. The kondo also was not properly cleaned. The water pressure is very low and one of the bathroom had a very dirty bathtub. The only good thing about this kondo it was spacious and very near to the eating & shopping outlets
Verified

10/10 Excellent

Salahuddin Adri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Akses mudah ke tempat membeli belah.

Khidmat pelanggan yang amat baik dan mesra.
Verified

8/10 Good

Aza Hanafie

Liked: Cleanliness, staff & service, room comfort

Comfortable for family vacation

Clean and comfortable for family Walking distance to HIG Complex No utensil and pan for simple cook even fork and spoon