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Mercure Mactan Cebu

Property class: 4.5

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Photo gallery for Mercure Mactan Cebu

Private beach, white sand, free beach shuttle, free beach cabanas
Property video
Lobby sitting area
Private beach, white sand, free beach shuttle, free beach cabanas
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Newtown Boulevard The Mactan Newtown, Lapu-Lapu, Central Visayas, 6015
  • Place, The Mactan Newtown
    ‪2 min walk‬
  • Place, Mactan Shrine
    ‪5 min walk‬
  • Place, Magellan Monument
    ‪7 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, Ocean View - 1 double bed

Classic Room, Ocean View - 1 double bed | Down duvets, minibar, desk, free cots/infant beds

Classic Room, Ocean View - 1 double bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Down duvets, minibar, desk, free cots/infant beds

Privilege, Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

Suite, 1 King Bed with Sofa bed, Ocean View | Down duvets, minibar, desk, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Ocean View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down duvets, minibar, desk, free cots/infant beds

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds, Ocean View

Classic Room, 2 Single Beds, Ocean View | Down duvets, minibar, desk, free cots/infant beds

Classic Room, 2 Single Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Down duvets, minibar, desk, free cots/infant beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Presidential Suite, Multiple Beds, Ocean View

  • Sleeps 4
  • 2 King Beds

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About this property

Mercure Mactan Cebu

This hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle and a free manager's reception. Additionally, a fitness centre, a beach bar and a poolside bar are on-site. Change of towels is available on request
Mercure Mactan Cebu offers 550 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets. 47-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Lapu-Lapu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include Swedish massages and facials.
During your stay at Mercure Mactan Cebu, you're just a quick walk from The Mactan Newtown. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Mactan Shrine and 8 minutes from Cebu Yacht Club
  • Free beach shuttle service
Mercure Mactan Cebu offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces. Event space at this hotel measures 1206 square feet (112 square metres) and includes a conference centre. Spa services, a terrace, and a garden are also featured at the luxury Mercure Mactan Cebu. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Lapu-Lapu hotel.

The hotel hosts a free manager's reception daily.
Mercure Mactan Cebu has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 999 for adults and PHP 499.50 for children
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Paddleboard
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,206 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Facials
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 999 for adults and from PHP 499.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Belmont Hotel Mactan
Belmont Hotel Mactan Hotel
Belmont Hotel Mactan Lapu-Lapu
Belmont Hotel Mactan Hotel Lapu-Lapu

Mercure Mactan Cebu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 433 reviews
Rating 8 - Good. 95 out of 433 reviews
Rating 6 - Okay. 54 out of 433 reviews
Rating 4 - Poor. 7 out of 433 reviews
Rating 2 - Terrible. 12 out of 433 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Enalyn

Stayed 1 night in Jan 2026

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and facilities. The concierge was lacking and the pool bar service was slow.
Stayed 4 nights in Jan 2026

6/10 Okay

Lise

Travelled with partner
Liked: Cleanliness, amenities
I loved this hotel! Very professional and friendly staff, they allowed an early check in after a very long flight. The room was great, we enjoyed the gym and found it to have more equipment than most hotel gyms. We also enjoyed a massage for two and the spa staff were wonderful. Great buffet breakfast. I only give this three starts because there was no hot water!! This is an expectation!
Stayed 1 night in Jan 2026

4/10 Poor

Mark

Stayed 1 night in Jan 2026

8/10 Good

Carlito

Stayed 1 night in Jan 2026

10/10 Excellent

Mitchell Paolo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless; courteous staff!
Stayed 3 nights in Jan 2026

8/10 Good

Jean

Stayed 2 nights in Jan 2026

10/10 Excellent

Phillip

Great hotel very nice beach and pool
Stayed 2 nights in Jan 2026

10/10 Excellent

Guadalupe

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was clean and always provided with free water daily
Stayed 17 nights in Jan 2026

10/10 Excellent

Benny

Travelled with family
Liked: Staff & service, amenities
Fresh breakfast menu everyday thank you!
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Most staff. Marygold in the restaurant was by far the best employee i came into contact with. Polite friendly and professional.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Nice, clean room with a nice view.
Stayed 2 nights in Jan 2026

6/10 Okay

Tony, Hayward

Travelled with partner
Liked: Cleanliness
This hotel needs new management. The breakfast room is too small and too crowded and the location of the food awkward and inconvenient. No one picked up plates. Some employees just standing around. No one seemed in charge of too many employees doing little or nothing. Asked twice for a latte coffee and had to get up and go get it. I could not control the A/C fan in the room - it was like a typhoon at any temperature setting. Called and no answer. The room (supposedly an upgrade) was small and no place to put more than one suitcase. Water not really hot. Had difficulty changing a 1,000 Peso Bill ($16 US) and they got me upset because I was sent to a couple of places (bar, restaurant) after the reservation desk didn't have any change - they just said sorry no change available as if they did not want to be bothered. Worst service of the 5 hotels we stayed in the Philippines and more expensive than the 5* hotel we had previously stayed in Cebu. I would not stay there again. Never had problem with the Mercure brand before but apparently Mercure just bought the hotel because they still show up on Google Map as Belmont. The small beach is several blocks away. Food at the bar where pool is took a very long time. Need to shape up and get new management in place.
Stayed 1 night in Jan 2026

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Great food and service
Stayed 5 nights in Dec 2025

2/10 Terrible

Brian

Two of the doormen were quite unfriendly and even more so rude. They were dismissive and cold, don’t make us feel welcome at all. I got the feeling he didn’t like me simply because of my race and was EXTREMELY rude to my fiance who is a local. I would like to come back but refuse to as long as he is working there. I travel to Cebu 4-5 times a year and will stay somewhere else next month.
Stayed 6 nights in Nov 2025

10/10 Excellent

vincent

Liked: Cleanliness, amenities, property conditions & facilities
staff is very accomodating. clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 3 different times during my trip to the Philippines and it was most excellent. Modern, clean and effective kind staff. Breakfast buffet was outstanding! Will stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Mircea V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What stood out was the staff. Everyone, and I mean everyone, was so friendly and helpful, from the housekeeping staff to the concierge and bellhops. They all made my stay memorable. Will definitely return. A big thank you to JayPee.
A friendly child waving to a photographer
Independence Monument
Sunrise
Christ in the Basilica Courtyard
Stayed 9 nights in Dec 2025

10/10 Excellent

Maria, Maspeth

Stayed 5 nights in Jan 2026

10/10 Excellent

Maria, Maspeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good place to stay with family
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria, Maspeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place to stay and relax with family
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicolas, California City

Good place
Stayed 9 nights in Dec 2025

8/10 Good

Airene

Stayed 3 nights in Dec 2025

6/10 Okay

Patrick

Travelled with partner
Liked: Amenities
The hotel and room could be cleaner, visible splatter on the side of the bed. Ripped towels and unfresh smell in the room.
Stayed 4 nights in Dec 2025