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Dulcinea Hotel and Suites

Property class: 3

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Photo gallery for Dulcinea Hotel and Suites

A staircase leading to a hotel suite with a sign for Dulcinea Hotel & Suite.
A compact living space with a kitchenette, a dining area, a seating area with a sofa and a TV, and a small table with a lamp.
A hotel room with a large bed, a glass shower enclosure, and a mirror with a red frame.
A hotel reception area with a red and gold color scheme, a clock, and a sign indicating a 'No Free Zone' policy.
A hotel with a prominent sign, multiple floors, and a parking area with cars.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
M.L Quezon National Highway, Pajo, Lapu-Lapu, Cebu, 6015
  • Place, Gaisano Island Mall Mactan
    ‪1 min walk‬
  • Place, Lapu-Lapu City Hall
    ‪5 min walk‬
  • Place, Mactan Export Processing Zone
    ‪7 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a nightstand, a chair, and a table with a vase of flowers.

Superior Room, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, two bedside tables, a mirror, and a ceiling-mounted air conditioner.

Suite, 1 King Bed

  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking, No Windows

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Studio, 1 King Bed, Non Smoking, No Windows

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Dulcinea Hotel and Suites

This hotel features a snack bar/deli, 24-hour room service and concierge services. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Dulcinea Hotel and Suites offers 18 air-conditioned accommodations with a safe and designer toiletries. Memory foam beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium digital channels.

Bathrooms include a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Dulcinea Hotel and Suites, you're connected to the convention centre and just a quick walk from Gaisano Island Mall Mactan. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Gaisano Island Mall Mactan and 5 minutes on foot from Lapu-Lapu City Hall
  • Free airport shuttle service
There's a snack bar/deli on site. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Dulcinea Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Lapu-Lapu hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 2:00 AM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: PHP 150 for adults and PHP 150 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dulcinea Hotel and Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 750.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately PHP 150 for adults and from PHP 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 750.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Dulcinea Hotel and Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dulcinea Hotel
Dulcinea Hotel Lapu Lapu
Dulcinea Lapu Lapu
Dulcinea Hotel And Suites Cebu Island/Mactan Island
Dulcinea Hotel Lapu-Lapu
Dulcinea Lapu-Lapu
Dulcinea Hotel Suites
Dulcinea And Suites Lapu Lapu
Dulcinea Hotel and Suites Hotel
Dulcinea Hotel and Suites Lapu-Lapu
Dulcinea Hotel and Suites Hotel Lapu-Lapu

Dulcinea Hotel and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 350 reviews
Rating 8 - Good. 164 out of 350 reviews
Rating 6 - Okay. 65 out of 350 reviews
Rating 4 - Poor. 20 out of 350 reviews
Rating 2 - Terrible. 12 out of 350 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Martin

Disliked: Staff & service

No wifi

Hotel advertises wifi but has none. They have changed to a quarantine hotel and attempted to refuse to honor reservation. We had to be very insistent
Stayed 2 nights in Jan 2021
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emergency Stay.

It was an emergency stay and they took good care of my parents. They returned from the US after many attempts and as soon as they arrived in Cebu it was locked down.
Stayed 4 nights in Jun 2020
Verified review

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay here.

Quaint hotel with friendly staff. Not the easiest place to find as it's set back from the road and located on the second floor. Still, once there enjoyed the stay and had no problems whatsoever.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
No elevator. Staff was great breakfast great. Good rates. 10 minute from airport
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Close to all amenities like restaurants, malls, and entertainment areas.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À côté de l’aéroport et du shopping
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Difficult to find. Room was specious and clean but offered no view. Breakfast is a choice of two meal, no buffet. No amenities except foe for airport shuttle. Bathroom is slippery if wet and its a high step to get in and out of the tub. If i knew what the hotel looked like crim the outide i would have booked elsewhere. There is construction going on all hours of the night and a night club is near by so forget about sleeping at night.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevetor
Stayed 1 night in Jan 2020
Verified review

8/10 Good

JSalvador

It was not a perfect stay but I have nothing to complaint about. If there were any flows these are situations that you experience in any 5-star hotel. Staff were polite helpful and courteous. Even the shuttle driver was very helpful. Kudos to you guys.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパ合格

ホテルは少し古いがスタッフの対応も良く道路側にも拘らずしずかでした。マーケットもすぐそばで近くの日本料理屋（日本人オーナー）の店はよかったです。コスパは良好です。
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
리조트 체크아웃 후 시내 갔다가 시간이 붕 떠서 이용했는데요 새벽비행기라 조식 이용은 못하고 나와 아쉬웠지만 방에서 편하게 쉬다가 공항까지 차로 태워다주셔서 여행 마지막날을 피곤하지 않게 보낼 수 있었습니다. 공사중인 건물에 가려서 호텔이 잘 안 보여서 찾느라 조금 고생. 세부공항에서 가까워 잠시 이용할 용도로는 저렴하고 괜찮았어요. 프론트와 객실은 3층에 있더군요.
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

NeverGoThisHote

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel,Never go, eventhough you donot any no-show notice you must pay all booking days charge fee. Also This Hotel staffs are very selfish and not kind. If you have a look at the lapilapu area hotel, remember my exprience~!! You will really regret, if you choose this hotel~
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was very nice and helpfull. Nice location for spending some nights close to the airport.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late arrival

The hotel is not far from the airport, it's just pity that we arrived very late as the passport control in the Cebu airport took us almost 3 hours so we had to take the texi there by ourselves (There supposed to have the pick-up service). The next day morning they did provide the drop-off service to the airport. The breakfast was delivered to the room, it was delicious.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay.

Great place to stay. Clean, great service, friendly staff.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

hiroyuki

Liked: Cleanliness, property conditions & facilities, room comfort

見た目より中身

外見は良くないが、中の部屋は大変キレイです。
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay staff has always been great.only dislike is stairs walk but staff makes it worth walk
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and convenient

Place was clean and very reasonably priced, but the service (especially at the front desk) was very nice and accommodating. Close to the airport with a free shuttle.
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Toko

Liked: Cleanliness, staff & service
夕立がほぼ毎晩あり、棚に置いた私物が濡れていた。なぜだかわからなかったので対策できなかったが、チェックアウト前日に雨漏りのせいだと気づいた。洗面の排水溝からの下水の臭いには参った。でもホテルの前はスーパーがあり、空港まで無料の車もあり、外観からは想像できない良いホテルだった。
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

SHINICHI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

スタッフは最高

307の部屋はダメだった。 バスタブの排水が悪い、テレビが消せないのでコンセントを抜いた。
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Reign

Liked: Cleanliness, staff & service
Room was good nice and big. but it would be nice if they have simple things, simple but big help like a clock for their foeign costumers to see local time. It has a complementary drinks but if you want tea or coffee you have to ask for a kettle, it doesnt make sense why they didnt have it inside our room for easy access. also need a good toilet seat, it was wobbly, falling appart and too small for the toilet bowl itself. Nice breakfast but too bad we found a bug on our bacon. Overall it was a good stay we didnt take it too much of a deal because we we're just staying overnight.
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
The price was right and its a good place to sleep, however its not a very nice hotel, and the hotel is located above a gay club/bar. Location near a mall but far from everything else (including the airport).
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Jac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and has free shuttle and breakfast
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The room was very clean & comfortable. The people were very nice & helpful. The tub was very soothing. The hotel shuttle got us to the airport right on time.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

gwapo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
wifi connection was so terrible.
Stayed 3 nights in Sep 2019