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Hotel Crystal

3.0 star property

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Photo gallery for Hotel Crystal

BBQ/picnic Area
Point of interest
Standard Single Room, 1 Single Bed | In-room safe, desk, blackout curtains, soundproofing
Interior
Dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Rue Chaucrau Number 5, Lausanne, VD, 1003
  • Place, Palais de Beaulieu
    ‪12 min walk‬
  • Place, Olympic Museum
    ‪3 min drive‬
  • Place, Ouchy Port
    ‪4 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Single Room, 1 Queen Bed

Free toiletries, hair dryer, towels

Superior Single Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, 3 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Triple Room, 3 Single Beds

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds | In-room safe, desk, blackout curtains, soundproofing

Quadruple Room, Multiple Beds

  • 37 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel Crystal

Central hotel connected to a shopping centre in Lausanne with a rooftop terrace
This smoke-free hotel features a rooftop terrace, self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a computer station are on-site.
Hotel Crystal offers 40 accommodations with a safe and complimentary newspapers. This accommodation offers separate sitting areas. 82-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Lausanne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Crystal, you're connected to a shopping centre and just a quick walk from Hôtel de Ville. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Lausanne Cathedral and Palais de Beaulieu
  • Airport shuttle service available for a fee
As a guest of Hotel Crystal, you'll find a rooftop terrace, a library, and a vending machine. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hotel Crystal. Parking is available for a fee.

This 3-star Lausanne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (CHF 20 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 56.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Self-parking fee: CHF 20.00 per day
  • Rollaway bed fee: CHF 56.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Lausanne
Hotel Crystal Lausanne
Hotel Crystal Hotel
Hotel Crystal Lausanne
Hotel Crystal Hotel Lausanne

Hotel Crystal Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 151 out of 510 reviews
Rating 8 - Good. 219 out of 510 reviews
Rating 6 - Okay. 95 out of 510 reviews
Rating 4 - Poor. 29 out of 510 reviews
Rating 2 - Terrible. 16 out of 510 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Catalin

Travelled with family
Liked: Cleanliness, staff & service
No AC was a big concern
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Noisy area

The hotel’s location is close to the Metro station. There are restaurants around, some are pricy and some are alright. The hotel does not have an AC, which is common in a few parts of Switzerland. I can barely sleep at night since people from the streets and around the area are shouting, laughing boisterously in the wee hours of the night, that is every single night I was there. Among the staffs, I commend the Asian student who works there from 4pm-9pm. Very friendly, helpful and always smile. No, I do not recommend this place.
Stayed 4 nights in Jul 2025

6/10 Okay

Allison

Travelled with family
Liked: Staff & service, property conditions & facilities
Renovations were cool and roof top terrace had a wonderful view. Very nice and helpful staff working there. But, parking was not onsite as stated and with construction in the area it was very confusing on where to go. With no a/c we had to keep the windows open which would have been fine except that it was extremely loud until 3am due to the location. If you go in the summer bring earplugs!
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Rooms are small but clean a comfortable. Let me do the check in early because the room was ready. Friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Daniella

Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Disliked: Cleanliness, amenities
This hotel is across the street from a pub that played extremely loud music and it was like a rave until 3:15 Am. There is also no air conditioning and so the windows had to stay open. We did not sleep at all it was so loud. Also our room looked nothing like the pictures posted on Expedia and there was a bald light bulb in our room and a hole in the wall
Bald light bulb
Hole in the wall
Stayed 2 nights in Jun 2025

8/10 Good

Illah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly situated in the old town, but in the summer you need to think twice before staying there. We were on the third floor which is essentially the fourth floor and it was possibly hot at night. There is no air conditioning and there was no good way to get Crossbreeze in the room.
Stayed 1 night in Jun 2025

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Very Centrale placed- good, clean accommodation with stunning roof top views. Some decor a little tired and right within busy area so expect some noise from bars located nearby in the evening. Recommend staying for comfortable short term stay. You also get a free public transport pass for the duration of your stay which was invaluable. Thank you.
Roof top view
Stayed 2 nights in May 2025

6/10 Okay

Sylvain, Pembroke

Travelled with partner
Liked: Amenities
.
Stayed 1 night in Apr 2025

8/10 Good

Nirada

Good
Stayed 1 night in Apr 2025

8/10 Good

Carine, Beirut

Liked: Cleanliness, staff & service
Excellent location. Great view from terrace area.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very nice hotel. Clean and comfortable, perfect for a short stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel but very quiet, friendly staff, great breakfast, very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2025

10/10 Excellent

Cruz maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Muy bueno todo !!! Super recomendable ! Excelente ubicación.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff. Very clean and in the heart of the city. Couldn't ask for more.
Stayed 3 nights in Feb 2025

6/10 Okay

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Dec 2024

6/10 Okay

abdelkader

Disliked: Room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Mira

Stayed 2 nights in Aug 2024

10/10 Excellent

Adrienne

Travelled with family
Liked: Staff & service, property conditions & facilities
Our small family of three stayed here for one night. The staff was incredibly kind and helpful, and let my husband and son hang out after check out while I searched for cough medicine. Location is terrific if you like cities! We had a wonderful dinner at a nearby Eritrean restaurant and walked to L’Hermitage museum the next day. It’s not a luxurious space but that’s not the charm. We loved it and would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Close to the old town. Comfortable beds. They even brought up extra pillows when requested.
Stayed 2 nights in Aug 2024

6/10 Okay

Imelda

Travelled with family
Disliked: Amenities, property conditions & facilities
Very, very small room and bathroom with outdated style bed. No airconditoner. When you open the window for some air during summer, you hear loud people down below singing and talking until 3 am from a Cafe/ restaurant across. Then by 9 am was the loud ringing of the church bell every 15 minutes for few hours. Parking is about 3-4 blocks away if you have a car. Hotel lobby is very tiny. Location is just few steps from McDonald’s.
Stayed 1 night in Jul 2024

10/10 Excellent

Jhonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony view as we got our room on the 5th floor. Amenities and staff were great. Hotel was pretty cool and location to transportation was perfect. Would recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Marie-Anne, Toronto

Liked: Amenities, property conditions & facilities
Good location in student quarter. Nice and helpful staff
Stayed 1 night in May 2024