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Hotel Regina Mürren

2.5 star property

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Photo gallery for Hotel Regina Mürren

Restaurant
Balcony
Free daily continental breakfast
Bathroom sink
Front of property – evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Hauptstrasse, Mürren, BE, 3825
  • Place, Allmendhubelbahn
    ‪2 min walk‬
  • Place, Schilthornbahn
    ‪3 min walk‬
  • Place, Alpine Sports Centre Mürren
    ‪5 min walk‬

Room options

Economy Single Room, Shared Bathroom, City View

  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room, Shared Bathroom, City View

Cots/infant beds, rollaway beds

Economy Double Room, Shared Bathroom, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Panoramic Double Room, Shared Bathroom, Mountain View (Balcony)

Cots/infant beds, rollaway beds

Panoramic Double Room, Shared Bathroom, Mountain View (Balcony)

  • Mountain view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Panoramic Triple Room, Shared Bathroom, Mountain View (Balcony)

Balcony

Panoramic Triple Room, Shared Bathroom, Mountain View (Balcony)

  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room, Balcony, Mountain View

Balcony

Family Room, Balcony, Mountain View

  • Mountain view
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, City View (Shower / WC )

Bathroom sink

Double Room, City View (Shower / WC )

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hotel Regina Wengen
Lauterbrunnen
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 305 reviews
The price is €285
includes taxes & fees
8 Jun - 9 Jun
Hotel Regina Wengen

About this property

Hotel Regina Mürren

With direct access to the slopes, Hotel Regina Mürren makes guests feel at home with amenities, such as a bar/lounge and complimentary wireless Internet access. Housekeeping is not available.
Hotel Regina Mürren offers 52 accommodations with complimentary bottles of water. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include ski-in/ski-out access.
During your stay at Hotel Regina Mürren, you're just a quick walk from Allmendhubelbahn. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes ski-in/ski-out access
  • Steps from Allmendhubelbahn and 3 minutes on foot from Schilthornbahn
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Ski-in/ski-out access, a library, and a terrace are also featured at the historic Hotel Regina Mürren.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Hotel Regina Mürren has a restaurant on site.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Shopping
  • Ski-in/ski-out access

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1895

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Muerren is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15.00 per pet (varies based on length of stay)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40.00 per night.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 6.60 per person, per night for adults; CHF 2.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15.00 per pet (varies based on length of stay)
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: CHF 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

Property is also known as

Hotel Regina Mürren
Hotel Regina Mürren Lauterbrunnen
Regina Mürren
Regina Mürren Lauterbrunnen
Hotel Regina Mürren Hotel
Hotel Regina Mürren Mürren
Hotel Regina Mürren Hotel Mürren

Hotel Regina Mürren Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 54 reviews
Rating 8 - Good. 20 out of 54 reviews
Rating 6 - Okay. 20 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Very basic hotel with shared bathrooms. Reminded me of my youth hostel days. The staff were very helpful and it was in a great location with a beautiful view. WI-FI only in common area
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Logan

Disliked: Staff & service, property conditions & facilities, room comfort
The front desk staff attempted to collect money for our reservation even though we'd paid Expedia and had a receipt showing paid in full. There was to be a small amount due at the hotel, ($29CHF), but they tried for $289CHF saying that, "Expedia hadn't paid them yet." Then they gave us a downgrade on our room, and had it not been for my cousins whom we were traveling with we would have been stuck. They eventually gave us the room we had booked. The breakfast was okay, (just barely), but watch the eggs as they are raw, not hard boiled. The facilities are dated and run down. It feels like owner/management is wanting to invest as little as possible to renovate. The only saving grace is the view, (which is spectacular), but so it is from any other hotel in town. We would not return to this hotel even though we plan to re-visit Mürren in the near future.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View, Shopping, hiking, biking easy access to the top of the Schilthorn , great museum about James Bond.
Stayed 4 nights in Jun 2018
Verified

8/10 Good

Mette

Liked: Cleanliness, staff & service
Stemningsfuldt hotel med fantastisk udsigt til sneklædte bjerge. Morgenmaden er super: god kaffe, lokale oste og rigt udvalg af skinke mv. Værelse med bad på gangen er ikke luksus men autentisk.
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

环境优美

酒店位置很好，推窗就是雪山，四周雪山环绕感觉很好，早餐也可以，虽然是公共浴室但是也挺方便，卫生方面有点欠缺，住了3晚房间一次也没有来打扫过，还有浴室的下水有头发丝堵，拉出来后一直堆在角落里，让我怀疑浴室也不是经常打扫
Stayed 3 nights in Oct 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

You can do better for a little more

Positives: Great location, Amazing Balcony View, Heating, Breakfast was great, Friendly bar staff, good wifi Negatives: Hotels.com and Hotel Regina charged me for the room, even after showing proof of payment. Very kid friendly, so kids running around the floor and the shared balconies. Paper thin walls so you hear everything, Kids playing with the lights while using the single restroom on the floor.
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Loved Murren!

We loved Murren! Breakfast was really good, Jew was spectacular from the dining room! We knew we had a shared bathroom and that wasn't an issue. We had 2 single beds which wasn't a huge deal but they weren't comfortable, you could feel the buttons on the mattress. Didnt sleep well for the 2 night we were there. Door locks were very noisy. Front staff wasn't super friendly and didn't go over anything about the hotel. Overall we loved Murren!
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Basic hotel

Hotel is very basic. Room was run down with large cracks in the paint on the walls. Breakfast was ok- but expected more selection.
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!

This hotel was a total highlight for my kids and for me. The views were unreal, the staff was friendly and super helpful, definitely one of the best hotel experiences we've had in Switzerland. Can't wait to go back!
Stayed 1 night in Sep 2017
Verified

2/10 Terrible

Swindled

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't suffer at this hotel...

This has to be the worst hotel I have ever stayed at and I am middle-aged. It absolutely ruined our experience of beautiful Muerren. I had made a 2-night reservation at this hotel from the US expecting that this would be a semi-decent hotel given that it charged as much as an average 5-star hotel in the US. After this experience I felt I had been successfully robbed by hotel management. FIrst of all, I never noticed the fine print on the reservation indicating that the bath was shared. In fact, it was not just the bath but the toilet as well and by an entire floor of the hotel. During our stay we also learned from hotel staff do not clean the rooms after check-in regardless of how long you stay, and our floors were dirty. I had reserved three beds with "panoramic view" for my family of three, but we were given two beds. The beds were extremely uncomfortable, with weak, spongy mattresses that shook like jelly when you turned over so neither I nor my wife were able to sleep for two nights despite being tired. There was a balcony, but its rotting wood floor was falling apart. The included breakfast was very limited --squeeze your own juice, boil your own eggs, and the cheese was stale, Some customers had brought their dogs inside the breakfast area. I could not get out of my hotel reservation as I was past Expedia's deadline to cancel. If it wasn't so expensive I might have taken the hit and gone somewhere else. Do yourself a favor and skip this one...I wish I could have...
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

游客

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置一流，景观无敌

房间有阳台，正对少女峰，风光无限好。房间设施就较简单，公共卫浴，不太方便，不过挺干净。前台有几个帅哥美女，态度很好。米伦太漂亮了，虽然交通不便，但是安静、美丽，值得。
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

朝食の内容は非常に良い

外観は良いが古いホテル。客室やレストランの床がきしむ音がする。朝食の内容は非常に良い。バーには広いテラスがあり、そこからアイガーやユングフラウが見れて快適。
Stayed 1 night in Jul 2017
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service
Great location! Very rustic, shared bathrooms, so beware if this is not for you. We had a beautiful view, great service at checking, breakfast and in the evenings at their bar.
Stayed 2 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

room like a sauna

Nice clean hotel with friendly staff. But they made no effort to get the room cooled down before we arrived. Sun was pouring in windows closed and there is no air conditioning. Which means blisteringly hot till way past midnight Also NOT close to airport as advertised. $50 cab ride
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Charming historic hotel in Mürren with great view

Great old historic hotel with a magnificent view of the most beautiful mountains on earth (in my humble opinion, and I've seen a lot of mountains). Rooms are decent size, and clean, but old and have not been renovated. Shared bath is a bit of a drag, but the view and location makes it worth the hassle.
Verified

8/10 Good

Tawasapon

Liked: Cleanliness, staff & service

Good historical hotel with a great views

A historical hotel with good scenes of Eiger-Mönch-Jungfrau mountain from terrace. Full Swiss breakfast in the morning. Easy to reach from Mürren station and Schilthorn station. Remarkable!! It doesn't have in-room bath and toilet.
Verified

10/10 Excellent

jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view and location
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Zimmer sind ok doch es ist viel zu laut. Die Toiletten Türen knurren und man hört die zimmernachbaren reden
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alter Grand-Hotel-Charme

Prachts-Charme durch ursprüngliche, sanft renovierte Inneneinrichtung, Service und Angebot lodgeartig, Restaurant und Bar leider montags und dienstags geschlossen. Gutes Frühstück mit regionalen und Bio-Produkten. Bettenauswahl (getrennt stehende oder zusammenstellbare Einzelbetten) müsste präzisiert werden können - es ist blöd, wenn man als Paar mit längs hintereinander gestellten Betten vorlieb nehmen müsste. Preis-Leistungs-Verhältnis stimmt.
Verified

6/10 Okay

wjdgk343q

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

전반적인 시설은 깨끗하고 좋았으나..

시설자체는 깔끔하고 조식도 맛있고 발코니뷰도 엄청 좋았으나.. 처음 도착했을때 우리가 도착시에는 리셉션 휴식타임이라고 아무도 없어서 30분 기다렸는데, 백인손님이 호텔에 들어오니 바로 리셉션 사람이 나오더라구요. 리셉션 휴식타임이라고 안내해주고 호텔식당으로 안내하는거보고..인종차별 당하는 느낌 살짝 들었습니다. 오후 3시체크인 꼭 시간지켜서 체크인해주더라구요. 오후 1시쯤 도착했고 밖엔 비까지 내리는데 얄짤없습니다. 조식때도 커피머신기 고장나니 계속 기다린 저에겐 기다리라는 얘기뿐..다른 백인에겐 따로 커피 직접 타서 주고..전 결국 그날 조식때 커피 못마셨구요. 대놓고는 아니지만 동양인 차별 은근 있었어요. 표정이나 행동, 친절도에서 느껴져서..기분이 좀 그랬네요. 그런거에 좀 예민하신 분들은 이 호텔 다시 생각해보시길.
Verified

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel dates from 1895

The hotel was built more than a century ago and most of it has not been updated. The beds were relatively new and comfortable, but you have to expect a bit of an experience in a place this old. It's not exactly up to modern standards. Also, the front desk closes at 7pm. Fantastic views though in a quaint, semi-remote village.
Verified

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Property conditions & facilities

Quiet hotel

Friendly hotel staff with a beautiful view and great location. Quiet hotel. So quiet that if there isn't enough business, bar and restaurant won't be open during the listed hours.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

또가고 싶은 곳

방안에서 바라보는 전망이 정말 좋습니다~! 날씨가 좋은경우 정말 아름답습니다~! 조식을 드실때도 창문너머로 보이는 멋진 풍경을 보면서 식사하실수 있습니다. 또한 카운터에서 근무하시는 직원분이 매우 친절하십니다. 다시 가도 이곳에서 묵고 싶습니다.
Verified

6/10 Okay

Cecile

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

gutes Preis-Leistungsverhältnis

Preis-Leistungsverhältins ist sehr gut. Das Hotel ist schon ziemlich alt, also ist es sehr hellhörig. Frühstück war sehr gut, hat alles was man für ein Frühstück braucht. Ist sehr nah an der Bergbahn von Stichelberg und auch Talstation Mürren.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes altes Hotel

Das Hotel Regina ist ein altes sehr stilvolles und schönes Hotel. Die Zimmer sind etwas hellhörig, was dem alter des Hauses geschuldet ist. Es ist dennoch sehr schön.