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Maya Caprice Boutique Hotel & Spa

4.0 star property

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Photo gallery for Maya Caprice Boutique Hotel & Spa

Breakfast, lunch, dinner served; Italian cuisine, garden views
Junior Suite, 2 Bedrooms, Balcony, Mountainside | Minibar, in-room safe, desk, blackout curtains
Point of interest
Hot stone massages, sports massages, massage/treatment rooms
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Gym

Explore the area

View in a map
Wengen, Lauterbrunnen, BE, 3823
  • Place, Wengen-Mannlichen Cable Car
    ‪3 min walk‬
  • Place, Staubbach Falls
  • Place, Kleine Scheidegg
  • Airport, Bern (BRN-Belp)

Room options

View all photos for Superior Double Room, 1 King Bed, Balcony, Mountainside

Superior Double Room, 1 King Bed, Balcony, Mountainside | Minibar, in-room safe, desk, blackout curtains

Superior Double Room, 1 King Bed, Balcony, Mountainside

10.0 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed, Balcony

Standard Double Room, 1 Queen Bed, Balcony | Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, Balcony, Mountainside

Superior Triple Room, Balcony, Mountainside | Minibar, in-room safe, desk, blackout curtains

Superior Triple Room, Balcony, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside | Minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 3 Single Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, Multiple Beds, Balcony, Mountainside

Junior Suite, Multiple Beds, Balcony, Mountainside | Minibar, in-room safe, desk, blackout curtains

Junior Suite, Multiple Beds, Balcony, Mountainside

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Queen Sofa Bed

View all photos for Basic Double Room, 1 Queen Bed, Balcony

Basic Double Room, 1 Queen Bed, Balcony | Minibar, in-room safe, desk, blackout curtains

Basic Double Room, 1 Queen Bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Bedrooms, Balcony, Mountainside

Junior Suite, 2 Bedrooms, Balcony, Mountainside | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms, Balcony, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • 3 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

  • 3 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 22 reviews
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About this property

Maya Caprice Boutique Hotel & Spa

Luxury hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and massage/treatment rooms.
Maya Caprice Boutique Hotel & Spa offers 21 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Maya Caprice Boutique Hotel & Spa. During your stay, you're just a quick walk from Grindelwald - Wengen Ski Area. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Maya Caprice Restaurant
  • Buffet breakfast served daily for a fee
  • Indulge with hot stone massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Grindelwald - Wengen Ski Area and Wengen LWM
Maya Caprice Boutique Hotel & Spa offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury Maya Caprice Boutique Hotel & Spa.

This 4-star Lauterbrunnen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Maya Caprice Restaurant – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maya Caprice Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Hot stone massages
  • Spa treatment rooms
  • Sports massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.
Guests planning a late arrival must contact the hotel at least 24 hours in advance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Maya Caprice Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Caprice Hotel
Caprice Wengen
Hotel Maya Caprice Wengen
Hotel Caprice Wengen
Caprice Hotel Wengen
Hotel Caprice Lauterbrunnen
Caprice Lauterbrunnen
Maya Caprice Wengen
Maya Caprice
Maya Caprice & Lauterbrunnen
Maya Caprice Boutique Hotel Spa
Maya Caprice Boutique Hotel & Spa Hotel
Maya Caprice Boutique Hotel & Spa Lauterbrunnen
Maya Caprice Boutique Hotel & Spa Hotel Lauterbrunnen

Reviews

Maya Caprice Boutique Hotel & Spa Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 199 out of 258 reviews
Rating 8 - Good. 42 out of 258 reviews
Rating 6 - Okay. 11 out of 258 reviews
Rating 4 - Poor. 5 out of 258 reviews
Rating 2 - Terrible. 1 out of 258 reviews

Reviews

10/10 Excellent

Shaydee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were incredible, location is very easy to get to & close to the train. Great staff as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was excellent and hotel staff were friendly and responsive making our an amazing experience
Stayed 3 nights in Jun 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't hesitate to book here

Absolutely loved our stay here at Maya Caprice. We stayed 4 nights and loved Wengen and the area so much. The view from our room was stunning. Even when it rained and got foggy. The room was comfortable. The service was very friendly and so helpful. The food was wonderful. We ate breakfast every morning and we had a great variety with made to order eggs and espresso drinks along with a breakfast buffet with a variety of fresh and delicious items. We had the 3 course dinner menu for 64chf per person twice and it was the best food we had in Switzerland. A fair price for high quality food and service. They were happy to store our bikes in the ski room and provided an extension cord to help charge them. They kindly answered so many of my questions! And the hotel is so convenient being so close to town and the trains but still felt a world away from the busyness of Lauterbrunnen and Grindewald. So happy this is the hotel we picked to stay at. Highly recommend without hesitation to stay here on your visit to the area.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of Maya Caprice could not be better, so close to the little train station. The view from our room was stunning. The staff were very friendly and welcoming, Breakfast and cappuccinos were delicious. The hot tub was lovely but could be just a few degrees warmer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miles, San Rafael

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property with unmatched views of the Lauterbrunnen valley and surrounding mountains. Rooms were updated, spotless and roomy. Sauna and hot tub were a great way to end a day of hiking, biking or exploring- but what stands out for us most was the amazing staff at this property! Sonja was extraordinary and saw to our every need whether we requested assistance or not, as were the rest of the team. The restaurant served dinners that were as good as any we had on our two week trip (thank you Daniel). Without a doubt, our favorite property we stayed in during our 3-country journey. If we get back to Wengen again, there will only be one hotel that we will consider- The Maya Caprice!
Stayed 3 nights in May 2025

10/10 Excellent

Atusa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing small cosy hotel, be sure to book mountain side views as it is one of the best views in the area! Breakfast was yummy with fresh eggs to order. Staff lovely and polite. Spa is included which is a great touch, the hot tub was amazing facing the mountains and one of the main reasons I booked this place, although it was cold a couple of nights, they had just had a new and larger hot tub installed so were some teething issues I think, but they made sure it was warm when asked in advance. Dinner was lovely, especially the pizza -so delicious. Amazing value for money hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing views. 2 bedroom/ 1 bath accommodations were perfect for our trip. Restaurant was excellent. Conveniently located near train and little town. Staff was excellent. Spa service was excellent. Overall great hotel & stay !!!
Stayed 3 nights in Sep 2024

4/10 Poor

Derick

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
You are only paying for the beautiful view of Wengen and the convenience of being nearby the train station. However, the place is old, and there are few options for relaxing. The spa has only the sauna and showers and an open door jacuzzi which is small and the "gym" was only some dumbbells and a lonely walking machine not very complete. The breakfast was OK but lacked other options besides just only scrambled/fried eggs. I think for the price I paid I was expecting something else besides the view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aidan

Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Stayed 3 nights in Oct 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t beat the panoramic view of the Swiss alps. We had the suite room and it’s perfect room. The sauna and spa was superb.Kudos to Daniel, he is very helpful.All the staff from the dining area are good. Thank you we’re coming back😍
Stayed 2 nights in Oct 2024

10/10 Excellent

James C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Maya Caprice. Lodging and view were terrific. We really enjoyed the outstanding food served at the hotel. Particularly strong was the friendly service specifically from Sonia. I would highly recommend the Maya Caprice to all who are traveling to the Wengen area.
Stayed 6 nights in Oct 2024

8/10 Good

Luther, Enumclaw

Travelled with family
Liked: Cleanliness
Food was average
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenai

Travelled with partner
Liked: Amenities
We loved the spa and breakfast offered! The restaurant on site was amazing! All around 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

RL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were incredibly helpful. The wait staff in the restaurant were extremely attentive and accommodating.
Stayed 2 nights in Oct 2024

6/10 Okay

Chloe

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at the Maya Caprice looked over the Lauterbrunnen valley and the Swiss Alps. It was stunning. To add to that, the room was large, well stocked and very comfortable. We enjoyed the food in the restaurant for breakfast and dinner. The staff is very kind and helpful. We can’t wait to go back. Well surpassed our expectations.
Stayed 4 nights in Sep 2024

10/10 Excellent

Chelsey

Stayed 3 nights in Jul 2024

10/10 Excellent

Wojciech

Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. The view from our room was perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views

Beautiful hotel with probably the best view in Wengen. Wonderful amenities (hot tub, gym, & sauna), breakfast included with stunning panoramic views of Lauterbrunnen Valley & Jungfrau. Clean and beautiful rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024