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Appart Hôtel des Capucins

3.0 star property

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Photo gallery for Appart Hôtel des Capucins

In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
29 Rue Des Capucins, Le Puy-en-Velay, Haute-Loire, 43000
  • Place, L'Abbaye de La Chaise Dieu
    ‪2 min walk‬
  • Place, Le Puy Cathedral
    ‪8 min walk‬
  • Place, Cathédrale Notre Dame & Cloister
    ‪8 min walk‬
  • Airport, Le Puy-en-Velay (LPY-Loudes)
    ‪13 min drive‬

Room options

View all photos for Comfort Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Comfort Room

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room (Duplex)

Room (Duplex) | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room (Duplex)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Room

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Appart Hôtel des Capucins

Hotel in Le Puy-en-Velay with a bar
This smoke-free hotel features a bar/lounge, self parking and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site. Housekeeping is not available.
Appart Hôtel des Capucins offers 31 accommodations with a safe. Flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested.

During your stay at Appart Hôtel des Capucins, you're just a quick walk from L'Abbaye de La Chaise Dieu. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from L'Abbaye de La Chaise Dieu and 7 minutes on foot from Musée Interactif Hotel-Dieu
  • Pets welcome for a fee
Appart Hôtel des Capucins offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Appart Hôtel des Capucins also features express check-out and a front desk safe. Parking is available for a fee.

This 3-star Le Puy-en-Velay hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 5 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee
  • A bar/lounge

Family friendly

  • In-room cot

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - noon) and Monday - Sunday (4:00 PM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Appart des Capucins
Appart des Capucins Le Puy-en-Velay
Appart Hôtel des Capucins
Appart Hôtel des Capucins Le Puy-en-Velay
Appart Hôtel Capucins Le Puy-en-Velay
Appart Hôtel Capucins
Appart Capucins Le Puy-en-Velay
Appart Capucins
Appart Des Capucins
Appart Hôtel des Capucins Hotel
Appart Hôtel des Capucins Le Puy-en-Velay
Appart Hôtel des Capucins Hotel Le Puy-en-Velay

Reviews

Appart Hôtel des Capucins Reviews

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 70 reviews
Rating 8 - Good. 26 out of 70 reviews
Rating 6 - Okay. 20 out of 70 reviews
Rating 4 - Poor. 6 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

Reviews

8/10 Good

Anka

Stayed 1 night in Jul 2025

10/10 Excellent

Mrs c Hall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here , smells loo I mean loo
Stayed 1 night in Apr 2024

4/10 Poor

Rabah

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Ruth

Liked: Cleanliness
Disliked: Staff & service

Must be self-sufficient.

The stay was very average. The hotel staff leave for several hours for lunch and are not around after 8pm. So, be prepared for very thin service. And, the only food service is some yogurt and coffee, only when staff is present since the reception lobby is locked if staff not present.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique Hotel w/in easy walk distance to center.

Quiet neighborhood. Though no taxis available from train station after 8pm, and no front desk help after 9:30pm. Apart from that, it was a great stay and really close to downtown/center of town. Very clean and cozy, and friendly staff. Definitely recommend.

4/10 Poor

Andrew, Wells

Liked: Cleanliness
Disliked: Room comfort

Not worth the money.

Perfectly adequate hotel, but terribly expensive for what you get. One night prebooked plus a minuscule breakfast cost us €98 and the room was very small as well. Disappointing.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The receptionist was rude. Had no idea about how to deal with customers. The rooms are 6ft from a railway line. i woke up in shock and thought the room was collapsing around me as the train went past in the dead of night.

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TB

Séjour excellent. Proche du centre ville. Les propriétaires de l’hôtel très sympathiques.
Stayed 3 nights in Jul 2025

8/10 Good

Issam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

sebastien

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Pas pour moi

Malheureusement je n'ai pas regardé les équipements de la chambre car je n'aurais pas réservé en sachant qu'il n'y avait pas de climatisation. Certes un ventilateur colonne est a disposition dans la chambre mais ca brasse de l'air chaud et dès son arrêt la chaleur revient direct. Petit bemol sur ce ventilateur, il y a une télécommande dessus mais pas de piles dedans donc impossible de s'en servir. Certains diront qu'il fallait ouvrir les fenetres mais le bruit de la rue en dissuade meme si le quartier semble calme, il y avait un petit groupe de pzrsonnes qui discutaient et cela faisait un bruit de fond donc pas possible. Sinon très mal insonorisé, j'ai entendu un des voisins prendre une douche, les portes qui claquent, les gens qui marchent a letage superieur.... Dernier point bof, la télécommande de la television où l'on ne voit plus rien sur les boutons, on ne fait que deviner... Petit dejeuner correct.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Stayed 4 nights in Oct 2024

2/10 Terrible

roland

Disliked: Room comfort
Pas de climatisation. Trop trop chaud et bruyant. À fuir
Stayed 1 night in Aug 2024

8/10 Good

Joelle

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Joelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Elodie

Stayed 1 night in Jun 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel proche du centre ville

Personnel à l’accueil très sympathique. chambre agréable mais sans climatisation (néanmoins, gros ventilateur présent dans la chambre) et salle de bain un peu trop petite. Pas d’ascenseur. Bon petit déjeuner frais et complet. Le gros plus de l’hôtel est sa situation proche du centre ville à pied. Le Puy en Velay est une très belle ville ( de jour comme de nuit avec ses spectacles de lumières !) .
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Beatriz

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Abdelkarim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

OK pour un séjour affaire d’une nuit

Les + : Chambre spacieuse, parking, wifi ok, accueil, chauffage au sol top Les - : WC petit, literie pas très confortable,
Stayed 1 night in Feb 2023

10/10 Excellent

Cécile

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien!

Séjour de 2 nuits, accueil au top, petit déjeuner en chambre copieux, seul bémol café en poudre mais peut-être est lié à au fait d’être hors saison. En dehors de ça parfait, je reviendrai sans hésiter.
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Nov 2022