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Tru By Hilton Gananoque, On

2.5 star property

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Photo gallery for Tru By Hilton Gananoque, On

Free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
379 County Highway 2, Gananoque, ON, K7G 2V4
  • Place, Shorelines Casino Thousand Islands
    ‪7 min walk‬
  • Place, Thousand Islands OLG Charity Casino
    ‪20 min walk‬
  • Place, Gananoque Boat Line
    ‪3 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪41 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Gananoque, On

Hotel with free breakfast, near Lake Ontario
An indoor pool, a fitness centre and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a corner/local shop.
Air-conditioned accommodation at Tru By Hilton Gananoque, On offers free toiletries. Televisions come with cable channels. This Leeds and the Thousand Islands hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Tru By Hilton Gananoque, On, you're just a quick walk from Shorelines Casino Thousand Islands. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as litter trays.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include convenience store, a computer and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute drive from Lake Ontario and a few minutes from Thousand Islands National Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including litter trays
Tru By Hilton Gananoque, On offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Tru By Hilton Gananoque, On also features a corner/local shop, a television in common area, and a microwave in a common area. Free self parking is available.

This Leeds and the Thousand Islands hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Water dispenser

Business services

  • Computer station

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus a one-off CAD50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Tru By Hilton Gananoque, On Hotel
Tru By Hilton Gananoque, On Gananoque
Tru By Hilton Gananoque, On Hotel Gananoque

Reviews

Tru By Hilton Gananoque, On Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 97 out of 127 reviews
Rating 8 - Good. 23 out of 127 reviews
Rating 6 - Okay. 7 out of 127 reviews
Rating 4 - Poor. 0 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

Reviews

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fun games for the children, dog friendly. Had a great time and would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Amani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay , the property is clean and the staff are super friendly and helpful.Highly recommended
Stayed 4 nights in Jul 2025

6/10 Okay

DURGA PRASAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good, my experiece is ok, air-conditioning is a problem, (may be it has a problem in our room).
Stayed 2 nights in Jul 2025

10/10 Excellent

Traci

Stayed 1 night in Jul 2025

8/10 Good

Nancy

Stayed 2 nights in Jul 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff seemed on the ball. TV streaming was lagging.
Stayed 1 night in Jul 2025

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

riad

Travelled with family
Liked: Amenities
Brand new, excellent design and great location. Breakfast is good.
Stayed 1 night in Jul 2025

10/10 Excellent

Nermin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is how a hotel should look… Clean, quiet and well-maintained..
Stayed 1 night in Jul 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Love the comfy bed and beautiful linen. Hooks in bathroom, shelf for luggage and night light. Staff were friendly and very efficient
Stayed 1 night in Jul 2025

10/10 Excellent

saloua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pankaj Har

Stayed 1 night in Jul 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service
We were pleasantly surprised ! Bed was great! Loved the lobby area and breakfast had a lot of choices ! Complimentary coffee and tea! Loved that there was flavoured tea. I also loved the body wash and shampoo and conditioner in the shower! We got 10$ vouchers each for the casino accros the road! The staff are very friendly and helpful. This hotel made our stay so much better for our city cruise and bolt castle tour . We will definitely stay there again !
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2025

10/10 Excellent

Maxime

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and very nice room. Strongly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Wai-Hing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Staff were welcoming and made our short stay enjoyable.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property taht is centrally located.
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean, and new. Conveniently located, as it was a 6 minute drive from A thousand islands cruise, and also close to many restaurants!
Stayed 1 night in Jul 2025

10/10 Excellent

Lynda

Stayed 1 night in Jul 2025

8/10 Good

Farrukh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Staff was good; toilet water flow / doors issues

Stayed 1 night in Jul 2025

10/10 Excellent

Tizazu

Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, brand new hotel, very clean and well kept, excellent breakfast, wish there was normal cutlery and plates- not paper ones. But the stay was great overall!
Stayed 1 night in Jul 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow this is a brand new hotel Very nicely decorated Ev parking is free for recharge Nice pool
Stayed 1 night in Jul 2025