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Tru By Hilton Gananoque, On

2.5 star property

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Exterior
Lobby
Reception
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
379 County Highway 2, Gananoque, ON, K7G 2V4
  • Place, Shorelines Casino Thousand Islands
    ‪5 min walk‬
  • Place, Thousand Islands OLG Charity Casino
    ‪2 min drive‬
  • Place, Thousand Islands Playhouse
    ‪3 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪41 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Reception
Ramada by Wyndham 1000 Islands/Gananoque
Gananoque
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,492 reviews
The price is €79
includes taxes & fees
29 Jun - 30 Jun
Ramada by Wyndham 1000 Islands/Gananoque

About this property

Tru By Hilton Gananoque, On

An indoor pool, a fitness centre and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station.
Tru By Hilton Gananoque, On offers 32 air-conditioned accommodations, with free toiletries. Televisions come with cable channels. This Leeds and the Thousand Islands hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Tru By Hilton Gananoque, On, you're just a quick walk from Shorelines Casino Thousand Islands. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as litter trays.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, convenience store and a computer
  • On-site recreation includes a gym
  • Just a 2-minute drive from Lake Ontario and a few minutes from Gananoque Boat Line
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including litter trays
Tru By Hilton Gananoque, On offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. Tru By Hilton Gananoque, On also features a vending machine, a garden, and a corner/local shop. Free self parking is available.

This Leeds and the Thousand Islands hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus a one-off CAD50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Tru By Hilton Gananoque, On Hotel
Tru By Hilton Gananoque, On Gananoque
Tru By Hilton Gananoque, On Hotel Gananoque

Tru By Hilton Gananoque, On Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 196 out of 256 reviews
Rating 8 - Good. 49 out of 256 reviews
Rating 6 - Okay. 9 out of 256 reviews
Rating 4 - Poor. 0 out of 256 reviews
Rating 2 - Terrible. 2 out of 256 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

maryse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and very friendly staff !,,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet place and near Casino
Stayed 1 night in Mar 2026
Verified

8/10 Good

Devon

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, front desk staff was very friendly. Kids loved the pool table area. Overall quick but great stay, will book again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Room was great & clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and room was comfortable and very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

manan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property to stay in!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to highways, casino and the downtown area. Short walking distance to pretty much everywhere you want to go. Watch out for fast moving traffic near the hotel if you should walk anywhere. I'll go back.
Stayed 1 night in Mar 2026
Verified

8/10 Good

david

friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The hotel made sure to welcome us so very well for our 50th Anniversary weekend. Even made us a beautiful Anniversary card and some gifts. Very friendly staff and a spotless hotel!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Courteous staff although frequently nobody at front desk. Breakfast was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Staff were great, & the rooms were clean. Thankyou
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy E

Liked: Cleanliness, staff & service, amenities
Wonderful new hotel! Kind staff, great breakfast, clean rooms! Wilk stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and looked new
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel. Great staff. Great lobby area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it’s almost brand new everything was perfect
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Love this place rooms very clean staff very friendly.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
New clean hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shiva

Liked: Cleanliness, amenities, property conditions & facilities
Great facility and all was good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was so peaceful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean accessible room, nice people at desk,made my stay easy. She also recommended a great restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

darryl

Liked: Cleanliness, property conditions & facilities
The room was excellent - clean and with everything we needed. And all of the staff we encountered were extremely friendly.
Stayed 1 night in Nov 2025