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Berkshires Untold

3.5 star property
VIP Access

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Photo gallery for Berkshires Untold

Interior
Breakfast, dinner served; American cuisine, garden views
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪7 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

8.8 out of 10
Excellent
(54 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Double

Standard Two Double | Premium bedding, minibar, individually decorated, laptop workspace

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

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Exterior
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  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,005 reviews
The price is €102
includes taxes & fees
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About this property

Berkshires Untold

Lodge with free parking, in the vicinity of Shakespeare and Company
This smoke-free lodge features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bathrobes. This individually decorated accommodation includes desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Berkshires Untold. During your stay, you'll be within walking distance of Kennedy Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at The Club Room
  • Full breakfast served daily for a fee
  • Amenities include a terrace, a fireplace at reception and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Shakespeare and Company and 6 minutes from The Mount
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.
The Club Room – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Reviews

Berkshires Untold Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 534 out of 803 reviews
Rating 8 - Good. 165 out of 803 reviews
Rating 6 - Okay. 66 out of 803 reviews
Rating 4 - Poor. 19 out of 803 reviews
Rating 2 - Terrible. 19 out of 803 reviews

Reviews

10/10 Excellent

James

Stayed 1 night in Aug 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Aug 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed recently at Untold, which is really a modernized take on the old roadside motel. Doors open to the exterior, but the property has been thoughtfully updated. The lobby and patio sitting areas are very well done—pleasant spots to spend some time outside the room. The rooms themselves have been nicely redone, with quality finishes and good attention to detail for what began as a motel structure. That said, at the going rate of around $400/night, the value can feel mismatched. Compared to other hotels at that price point, it’s hard to justify the premium, though I recognize some of that may be regional market pressure. A couple of things to note: • If you’re on the roadside rooms, expect noticeable traffic noise. Light sleepers should request a room away from the street. • Booking directly through the hotel was surprisingly difficult. I first tried through staff on-site but was told I had to go online. When I checked the Untold website, the direct booking price was higher than third-party sites like Travelocity or Hotels.com. I even tried to book direct to help the property avoid fees, but they wouldn’t match the price and redirected me back to the third-party platform. That was disappointing. Bottom line: A stylishly updated motel with nice shared spaces and comfortable rooms, but expect potential road noise and a high rate for the region/class. Booking directly is not traveler-friendly, which takes away from the overall experience.
Stayed 1 night in Aug 2025

8/10 Good

David, Long Island City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old motel has been remodeled nicely but is still, at heart, a motel. Breakfast is poor value. Bed is very comfortable. Internet is good.
Stayed 3 nights in Jul 2025

10/10 Excellent

ewa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Stayed 1 night in Aug 2025

6/10 Okay

Holger

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
The king size bed was a platform type. It felt like a futon mattress and was not comfortable. I do not know if they have any regular beds with a box spring.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric, Beverly Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay in the area Found the place cutely decorated and was happy there was a restaurant on premise
Stayed 1 night in Aug 2025

10/10 Excellent

James, Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything! Josh was great at check in and with recommendations. Nick was truly fabulous bartending and giving us helpful suggestions and tips. Aurora was extremely helpful as well. 5 stat hotel in a great location with an awesome bar and restaurant. Hamburgers were off the chart. Thank you!!! We most definitely will be back!
Stayed 4 nights in Aug 2025

6/10 Okay

Robin

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific property. The lobby is outstanding for relaxing. Rooms are small but met all needs including a fridge. Linens were very high end, as were the toiletries. Very comfortable bed and pillows. Very clean and neat, all felt new and well maintained. Lots of parking. Very easy and tech heavy checkin and checkout. Easy checkout extension granted until 12pm.
Stayed 1 night in Aug 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place, nicely done, creative. Stepped up motel with style. Our a/c didn’t work- they came right away, checked it, and then moved us to another room, and comped us breakfast. Great food, nice bar, nice people!
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Stayed 2 nights in Aug 2025

6/10 Okay

Kenneth, Asheville

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s like a motel 6 with a nice bar/restaurant. Def not worth $ 230 night.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upscale Motel

Lovely reception area and comfortable room. I would describe the place as an upscale motel. Do not count on dining here. Choices are limited and neither my husband nor I enjoyed what we ordered. .
Stayed 2 nights in Aug 2025

10/10 Excellent

Dr. Lucie

Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin, Jamaica Plain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Property conditions & facilities, room comfort
Hotel staffing seemed short but everyone was very pleasant. The room was clean and the beds very comfortable. However, the refrigerator was off and very musty smelling and the ac in the room was erratic. It was loud and veered between too cold and too warm when on and off.
Stayed 1 night in Aug 2025

8/10 Good

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities
A very good upgrade to what was a motel. Tasteful, clean and modern. Would definitely recommend staying.
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised to see that facility was an old motel. That was not indicated in the photos. The facility, location and staff were both excellent and we would definitely stay there again. The room was terrific.
Stayed 1 night in Aug 2025

6/10 Okay

Bradford

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There is no elevator for the second floor. Couldn't turn off the ac housed in box in the room. I'm an architect. How did the developer get away with this?
Stayed 1 night in Aug 2025