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Berkshires Untold

Property class: 3.5
VIP Access

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Photo gallery for Berkshires Untold

Lobby lounge
Property video
Lobby
Breakfast, dinner served; American cuisine, garden views
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪7 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

8.8 out of 10
Excellent
(57 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Double

Standard Two Double | Premium bedding, minibar, individually decorated, laptop workspace

Standard Two Double

8.6 out of 10
Excellent
(19 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Premium King

Premium King | Premium bedding, minibar, individually decorated, laptop workspace

Premium King

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Berkshires Untold

This smoke-free lodge features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bathrobes. This individually decorated accommodation includes desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Berkshires Untold. During your stay, you'll be within walking distance of Kennedy Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at The Club Room
  • Full breakfast served daily for a fee
  • Amenities include a terrace, a fireplace at reception and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Shakespeare and Company and 6 minutes from The Mount
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.
The Club Room – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 899 reviews
Rating 8 - Good. 185 out of 899 reviews
Rating 6 - Okay. 76 out of 899 reviews
Rating 4 - Poor. 21 out of 899 reviews
Rating 2 - Terrible. 21 out of 899 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service
Great food, nice room, nice staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Jonovan, Providence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was welcoming and nice. The bartender, I believe his name was Nick? Made great drinks. The room was cozy and the bed comfortable. Would definitely stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Edward

Stayed 2 nights in Oct 2025

6/10 Okay

Alissa

Stayed 3 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice, upscale version of a motel with a club room at front. The front of the house is understaffed, with the front desk checking people in, acting as bartender, waiter and food runner. Fortunately (unfortunately), not many people to wait on. The kitchen suffers from a lack of customers because the food just misses. The crab dip was good, but the chicken was salty and over-cooked.
Stayed 1 night in Jan 2026

8/10 Good

Jessica, Branford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay for New Years with our three kids. The location is perfect for snow tubing and skiing at Bosquet Mountain. Easy to get to downtown Lenox for all the restaurants and close to other towns. All the staff were very kind. We only had dinner at the restaurant and it was ok, the flat bread was delicious, my son loved the wings, but my chicken was very dry. There was a long wait time for food, they did give us the heads up. It seems like they are still working out the restaurant and flow of the kitchen. The bar is really nice and ambiance of the restaurant and club room. It would be nice if they added a mat in the room for snow boots and more hooks in the bathroom for wet skii clothes to hang. We look forward to going back again next winter.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jorli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious sundae! Cozy fire!
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was great , very attentive.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanet

Liked: Cleanliness, amenities, property conditions & facilities
nice place. Nice staff.
Stayed 1 night in Dec 2025

8/10 Good

Holli

Liked: Cleanliness, amenities, property conditions & facilities
Check in area was VERY cool. When we checked in the woman gave us our key quickly and was helpful. As soon was we walked into our room we could tell housekeeping hadn’t been there so the rooms were probably just marked incorrectly or something. We went back to the cool check in area and the woman who checked us in didn’t even want to look at us, and seemed annoyed. As soon as I showed her the pictures or the unmade beds, water bottles and towels everywhere, etc. she was fine and gave us a new room. The second time we went in that building she was not pleasant or friendly and frankly wanted us out of there… I’d also like to add that the smart TV remotes DO NOT WORK
Stayed 1 night in Sep 2025

10/10 Excellent

Marina

Stayed 2 nights in Dec 2025

10/10 Excellent

Jean

Stayed 3 nights in Dec 2025

6/10 Okay

Jennifer

Travelled with partner
Disliked: Amenities
Still has a motel vibe and noisy by a main road. Very small room.
Stayed 1 night in Dec 2025

2/10 Terrible

Kristina

Travelled with partner
Disliked: Amenities
This is a motel, don’t believe the pictures online. Grossly misrepresented. Staff is rude. Skip this place. There are PLENTY of beautiful inns to stay in for a much better rate!
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

8/10 Good

giovanni

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Clayton

Staff and room were wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeanet

Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great hospitality and beautiful design. Our family had a great time!
Stayed 1 night in Dec 2025

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Efe

Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice and the employees are wonderful. Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Stayed 1 night in Dec 2025

8/10 Good

Asheley

Liked: Cleanliness, staff & service, amenities
Staff is polite and extremely attentive. Made my stay a true pleasure and close to town. Highly recommend
Stayed 3 nights in Dec 2025