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Berkshires Untold

Property class: 3.5
VIP Access

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Photo gallery for Berkshires Untold

A spacious hotel lobby with high ceilings, large windows, and a central seating area with a chandelier.
Property video
An outdoor seating area with a sofa, chairs, and tables, and a building with large windows and a door labeled "Hotel Entrance".
A cozy library with bookshelves, a fireplace, and comfortable seating.
A spacious bar area with a long counter and multiple stools, a seating area with a sofa and chairs, and a view through large windows to the outdoors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪9 min drive‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard King

A hotel room with a large bed, a desk, and a chair. There are framed pictures on the wall and a window with curtains.

Standard King

9.0 out of 10
Wonderful
(63 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Two Double

A hotel room with two single beds, a nightstand with a lamp, and framed pictures on the wall.

Standard Two Double

8.6 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Two King Suite

A hotel room with a bed, two armchairs, a round coffee table, and a lamp. There are framed pictures on the wall and a window with a view of greenery.

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium King

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp. There are framed pictures on the wall above the bed.

Premium King

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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About this property

Berkshires Untold

This smoke-free lodge features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bathrobes. This individually decorated accommodation includes desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Berkshires Untold. During your stay, you'll be within walking distance of Kennedy Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at The Club Room
  • Full breakfast served daily for a fee
  • Amenities include a terrace, a fireplace at reception and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Shakespeare and Company and 6 minutes from The Mount
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.
The Club Room – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1005 reviews
Rating 8 - Good. 209 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Highly recommend the restaurant.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all very good for our 1 night stay!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. The staff is friendly and the rooms are quite comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly good location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was funky is a good way, I liked the design and layout of the room and the dining area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cornelia CLAIRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bathroom and pleasant decor; very good value for the price for a midweek stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and spacious room, lobby area was very relaxing! We enjoyed the coffee available at the front as well.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice staff, nice place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool and affordable place to stay in the Berkshires. Great lobby/bar with a good restaurant.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such pretty interior design, cozy bed, nice shower, super clean great stay overall convenient parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, quaint hotel. Nice bar, lounge area. Great staff, very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Editha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Clean rooms. Quiet place. Cozy areas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequent the Berkshires so I was very happy to discover this wonderful place on my last visit. Now, I can’t imagine staying anywhere else. The location is convenient, the rooms clean and lovely, and the staff is wonderful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, comfortable and convenient; rooms and public spaces are nice, modern and stylish updates of modest 60s/70s original motel facilities.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Preeyus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is always clean. We enjoy our stay here every time we visit the Berkshires. We also love the food they serve in the motel restaurant. We love how clean and modern the property looks. Would come back here again when we visit Massachusetts.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice motel with a retro vibe.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful place! A perfectly curated atmosphere, lovely staff, and you must try the breakfast burrito.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

scott

Liked: Cleanliness, staff & service, amenities
Lovely spot to visit !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we would have had breakfast there but it is a limited menu. Beautiful hotel staff is very friendly. This is my second visit and plan to return :)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an amazing property! Beautiful inside and out! We ate supper there, we were the only ones, but it was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has an old time roadside motel feel but updated to feel modern and spacious
Stayed 1 night in Apr 2026